diff --git a/README.md b/README.md
index b7d1bad..d554ca2 100644
--- a/README.md
+++ b/README.md
@@ -2,7 +2,7 @@
 
 GLPI plugin that provides an interface with a customized ProcessMaker server (https://github.com/tomolimo/processmaker-server).
 
-version 3.4.5 is compatible with GLPI 9.2 and needs ProcessMaker either 3.0.1.8-RE-1.12 (https://github.com/tomolimo/processmaker-server/releases/tag/3.0.1.8-RE-1.12) or 3.3.0-RE-1.0 (https://github.com/tomolimo/processmaker-server/releases/tag/3.3.0-RE-1.0)
+version 3.4.x is compatible with GLPI 9.2 and needs ProcessMaker either 3.0.1.8-RE-1.12 (https://github.com/tomolimo/processmaker-server/releases/tag/3.0.1.8-RE-1.12) or 3.3.0-RE-1.x (https://github.com/tomolimo/processmaker-server/releases/tag/3.3.0-RE-1.0)
 
 This plugin can run classic and bpmn processes
 
diff --git a/ajax/dropdownProcesses.php b/ajax/dropdownProcesses.php
index af506a7..ba543e3 100644
--- a/ajax/dropdownProcesses.php
+++ b/ajax/dropdownProcesses.php
@@ -61,15 +61,22 @@
 }
 
 $processall = (isset($_REQUEST['specific_tags']['process_restrict']) && !$_REQUEST['specific_tags']['process_restrict']);
+$count_cases_per_item = isset($_REQUEST['specific_tags']['count_cases_per_item']) ? $_REQUEST['specific_tags']['count_cases_per_item'] : [];
 
 $result = PluginProcessmakerProcess::getSqlSearchResult(false, $search);
 
 if ($DB->numrows($result)) {
    while ($data = $DB->fetch_array($result)) {
       $process_entities = PluginProcessmakerProcess::getEntitiesForProfileByProcess($data["id"], $_SESSION['glpiactiveprofile']['id'], true);
-      if ($processall || in_array( $_REQUEST["entity_restrict"], $process_entities)) {
-         array_push( $processes, [ 'id'   => $data["id"],
-                                        'text' => $data["name"] ]);
+      $can_add = $data['max_cases_per_item'] == 0 || !isset($count_cases_per_item[$data["id"]]) || $count_cases_per_item[$data["id"]] < $data['max_cases_per_item'];
+      if ($processall
+          || ($data['maintenance'] != 1
+              && in_array( $_REQUEST["entity_restrict"], $process_entities)
+              && $can_add) ) {
+
+         array_push( $processes, ['id'   => $data["id"],
+                                  'text' => $data["name"]
+                                 ]);
          $count++;
       }
    }
diff --git a/ajax/dropdownUsers.php b/ajax/dropdownUsers.php
index 2ad0286..ccf9afa 100644
--- a/ajax/dropdownUsers.php
+++ b/ajax/dropdownUsers.php
@@ -77,11 +77,6 @@
    }
 }
 
-if (!function_exists('dpuser_cmp')) {
-   function dpuser_cmp($a, $b) {
-      return strcasecmp($a, $b);
-   }
-}
 
 $datas = [];
 
diff --git a/ajax/task_users.php b/ajax/task_users.php
index e9e5351..e6b9393 100644
--- a/ajax/task_users.php
+++ b/ajax/task_users.php
@@ -18,31 +18,120 @@
 
 Session::checkLoginUser();
 
+$commoninputs = "<input type='hidden' name='items_id' value='".$_REQUEST['items_id']."'>".
+                "<input type='hidden' name='itemtype' value='".$_REQUEST['itemtype']."'>".
+                "<input type='hidden' name='cases_id' value='".$_REQUEST['cases_id']."'>".
+                "<input type='hidden' name='delIndex' value='".$_REQUEST['delIndex']."'>".
+                "<input type='hidden' name='users_id' value='".$_REQUEST['users_id']."'>".
+                "<input type='hidden' name='taskGuid' value='".$_REQUEST['taskGuid']."'>".
+                "<input type='hidden' name='delThread' value='".$_REQUEST['delThread']."'>".
+                "<input type='hidden' name='tasktype' value='".$_REQUEST['tasktype']."'>".
+                "<input type='hidden' name='tasks_id' value='".$_REQUEST['tasks_id']."'>";
+
 $PM_SOAP = new PluginProcessmakerProcessmaker; // not used in this context, just here to define the type of $PM_SOAP
 $PM_DB = new PluginProcessmakerDB;
 $rand = rand();
 
 echo "<form style='margin-bottom: 0px' name='processmaker_form_task$rand-".$_REQUEST['delIndex']."' id='processmaker_form_task$rand-".$_REQUEST['delIndex']."' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerProcessmaker")."'>";
 echo __('Re-assign task to', 'processmaker')."&nbsp;";
-echo "<input type='hidden' name='action' value='unpausecase_or_reassign_or_delete'>";
-echo "<input type='hidden' name='items_id' value='".$_REQUEST['items_id']."'>";
-echo "<input type='hidden' name='itemtype' value='".$_REQUEST['itemtype']."'>";
-echo "<input type='hidden' name='cases_id' value='".$_REQUEST['cases_id']."'>";
-echo "<input type='hidden' name='delIndex' value='".$_REQUEST['delIndex']."'>";
-echo "<input type='hidden' name='users_id' value='".$_REQUEST['users_id']."'>";
-echo "<input type='hidden' name='taskGuid' value='".$_REQUEST['taskGuid']."'>";
-echo "<input type='hidden' name='delThread' value='".$_REQUEST['delThread']."'>";
+echo "<input type='hidden' name='action' value='reassign_reminder'>";
+echo "<input type='hidden' name='comment' value=''>";
+echo $commoninputs;
+
+$can_unclaim = false; // by default
+$query = "SELECT TAS_GROUP_VARIABLE FROM TASK WHERE TAS_UID='".$_REQUEST['taskGuid']."' AND TAS_ASSIGN_TYPE='SELF_SERVICE';";
+$res = $PM_DB->query($query);
+if ($PM_DB->numrows($res) > 0) {
+   $can_unclaim = true;
+}
 
 PluginProcessmakerUser::dropdown( ['name'   => 'users_id_recipient',
-                                          'value'  => $_REQUEST['users_id'],
-                                          'used' => [$_REQUEST['users_id']],
-                                          'entity' => 0, //$item->fields["entities_id"], // not used, as any user can be assigned to any tasks
-                                          'entity_sons' => false, // not used, as any user can be assigned to any tasks
-                                          'right'  => 'all',
-                                          'rand'  => $rand,
-                                          'width' => '',
-                                          'specific_tags' => ['taskGuid' => $_REQUEST['taskGuid']]]);
+                                   'value'  => $_REQUEST['users_id'],
+                                   'used' => $_REQUEST['used'],
+                                   'entity' => 0, //$item->fields["entities_id"], // not used, as any user can be assigned to any tasks
+                                   'entity_sons' => false, // not used, as any user can be assigned to any tasks
+                                   'right'  => 'all',
+                                   'rand'  => $rand,
+                                   'width' => '',
+                                   'specific_tags' => ['taskGuid' => $_REQUEST['taskGuid']]
+                                  ]);
+
 echo "&nbsp;&nbsp;";
-echo "<input type='submit' name='reassign' value='".__('Re-assign', 'processmaker')."' class='submit'>";
-Html::closeForm(true);
+echo "<input type='submit' name='reassign$rand' value='".__('Re-assign', 'processmaker')."' class='submit'>";
+echo "<input type='submit' name='reassign' value='".__('Re-assign', 'processmaker')."' class='submit' style='display:none'>";
+
+echo HTML::scriptBlock("
+      $(function () {
+         // Dialog helpers
+         // Create the dialog with \"Re-assign\" button
+         function showCommentDlg(title, content, alttext) {
+
+            var dlgContents = {
+               title: title,
+               modal: true,
+               width: 'auto',
+               height: 'auto',
+               resizable: false,
+               close: function (event, ui) {
+                  $(this).dialog('destroy').remove();
+               },
+               buttons: [{
+                  text: alttext,
+                  id: 'submit$rand',
+                  disabled: 'disabled',
+                  click: function() {
+                     $('#processmaker_form_task$rand-".$_REQUEST['delIndex']." input[name=comment]').val($('#comment$rand').val());
+                     //$('#processmaker_form_task$rand-".$_REQUEST['delIndex']."').submit();
+                     $('input[name=reassign').click();
+                     $('#submit$rand').button('disable');
+                  }
+               }],
+               show: true,
+               hide: true
+            }
+            $('<div id=reassign$rand></div>').appendTo($('#processmaker_form_task$rand-".$_REQUEST['delIndex']."'));
+            var locDlg = $('#reassign$rand').html(content + '<p><textarea id=comment$rand rows=6 cols=60></textarea></p><font color=red>Input at least 10 words in English to justify.</font>').dialog(dlgContents);
+            $('#comment$rand').focus();
+            $('#comment$rand').on('keydown keyup', function(e) {
+               if ($('#comment$rand').val().split(/\W+/).length > 10) {
+                  $('#submit$rand').button('enable');
+               } else {
+                  $('#submit$rand').button('disable');
+               }
+            });
 
+            return locDlg;
+         };
+
+         $('input[name=reassign$rand]').click(function (e) {
+            e.preventDefault();
+            if ($('input[name=users_id]').val() == $('input[name=users_id_recipient]').val()) {
+               // task is already assigned to this user
+               alert('".__('Task is already assigned to this user or group!', 'processmaker')."', '".__('Re-assign task', 'processmaker')."');
+            } else if ($('input[name=users_id_recipient]').val() == 0) {
+               // un-claim               
+               if (".($can_unclaim ? 1 : 0)." && $('input[name=users_id]').val() != 0) {
+                  showCommentDlg('".__('Un-claim task', 'processmaker')."',
+                                 '".__('Please input reason to un-claim<br/>(task will be re-assigned to former group):', 'processmaker')."',
+                                 '".__('Un-claim', 'processmaker')."');
+               } else {
+                  // task can't be unclaim because it isn't SELF_SERVICE
+                  alert('".__('Can\\\'t un-assign Task!', 'processmaker')."', '".__('Un-claim task', 'processmaker')."');
+               }
+            } else {
+               showCommentDlg('".__('Re-assign task', 'processmaker')."',
+                              '".__('Please input reason to re-assign:', 'processmaker')."',
+                              '".__('Re-assign', 'processmaker')."');
+            }
+            return false;
+         });
+      })
+   ");
+
+
+if (Session::getLoginUserID() != $_REQUEST['users_id']) {
+   echo "&nbsp;&nbsp;";
+   echo "<input type='submit' name='reminder' value='".__('Send reminder', 'processmaker')."' class='submit'>";
+}
+
+Html::closeForm(true);
diff --git a/front/case.form.php b/front/case.form.php
index 6ed607f..f3f63ac 100644
--- a/front/case.form.php
+++ b/front/case.form.php
@@ -22,16 +22,13 @@ function glpi_processmaker_case_reload_page() {
 if (isset($_REQUEST['action']) && $_REQUEST['action'] == 'route' && isset( $_REQUEST['UID'] ) && isset( $_REQUEST['APP_UID'] ) && isset( $_REQUEST['__DynaformName__'] )) {
    // then get item id from DB
    if ($locCase->getFromGUID($_REQUEST['APP_UID'])) {
-
-      if (isset( $_REQUEST['form'] )) {
-         $PM_SOAP->derivateCase($locCase, $_REQUEST);
-      }
+      $PM_SOAP->derivateCase($locCase, $_REQUEST);
    }
    glpi_processmaker_case_reload_page();
 
-} else if (isset($_REQUEST['action']) && $_REQUEST['action'] == 'delete') {
+} else if (isset($_REQUEST['purge'])) {
    // delete case from case table, this will also delete the tasks
-   if ($locCase->getFromDB($_POST['cases_id']) && $locCase->deleteCase()) {
+   if ($locCase->getFromDB($_REQUEST['id']) && $locCase->deleteCase()) {
       Session::addMessageAfterRedirect(__('Case has been deleted!', 'processmaker'), true, INFO);
    } else {
       Session::addMessageAfterRedirect(__('Unable to delete case!', 'processmaker'), true, ERROR);
diff --git a/front/case.php b/front/case.php
index 8cb05e5..45bb2ac 100644
--- a/front/case.php
+++ b/front/case.php
@@ -5,19 +5,8 @@
 Html::header(__('ProcessMaker', 'processmaker'), $_SERVER['PHP_SELF'], "helpdesk", "PluginProcessmakerCase", "cases");
 
 if (!$PM_SOAP->config->fields['maintenance']) {
-   if (Session::haveRightsOr("plugin_processmaker_config", [READ, UPDATE])) {
+   if (Session::haveRightsOr("plugin_processmaker_case", [READ, UPDATE])) {
 
-      // force default sort to column id / DESC
-      if (empty($_SESSION['glpisearch']['PluginProcessmakerCase'])
-         || isset($_GET["reset"])
-         || !isset($_GET["sort"])
-         ) {
-         $_SESSION['glpisearch']['PluginProcessmakerCase']['order'] = 'DESC';
-         $_SESSION['glpisearch']['PluginProcessmakerCase']['sort'] = '1';
-         if (isset($_GET["reset"])) {
-            unset($_GET['reset']);
-         }
-      }
       Search::show('PluginProcessmakerCase');
    } else {
       Html::displayRightError();
diff --git a/front/process_profile.form.php b/front/process_profile.form.php
index c273793..1de5fda 100644
--- a/front/process_profile.form.php
+++ b/front/process_profile.form.php
@@ -12,6 +12,6 @@
    if ($right->add($_POST)) {
    }
    Html::back();
-} 
+}
 
 Html::displayErrorAndDie("lost");
diff --git a/front/processmaker.form.php b/front/processmaker.form.php
index a2a0b2f..a038065 100644
--- a/front/processmaker.form.php
+++ b/front/processmaker.form.php
@@ -3,12 +3,9 @@
 
 switch ($_POST["action"]) {
    case 'newcase':
-      if (isset($_POST['items_id']) && $_POST['items_id'] > 0) { // then this case will be bound to an item
-         // TODO: we must check if a case is not already existing
-         // to manage the problem of F5 (Refresh)
+      if (isset($_POST['items_id']) && $_POST['items_id'] > 0) {
 
-         //$hasCase = PluginProcessmakerCase::getIDFromItem($_POST['itemtype'], $_POST['items_id']);
-         //if ($hasCase === false && $_POST['plugin_processmaker_processes_id'] > 0) {
+         // then this case will be bound to an item
          if ($_POST['plugin_processmaker_processes_id'] > 0) {
 
             $resultCase = $PM_SOAP->startNewCase($_POST['plugin_processmaker_processes_id'], $_POST['itemtype'], $_POST['items_id'], Session::getLoginUserID());
@@ -17,7 +14,7 @@
                $case = new PluginProcessmakerCase;
                if ($case->getFromGUID($resultCase->caseId)) {
                   $link         = $case->getLinkURL();
-                  $task = new PluginProcessmakerTask();
+                  $task = new PluginProcessmakerTask($_POST['itemtype'].'Task');
                   $task->getFromDBByQuery(" WHERE `plugin_processmaker_cases_id`=".$case->getID()); // normally there is only one and only one first task
                   //$link .= '&forcetab=PluginProcessmakerTask$'.$task->getID();
                   Session::setActiveTab('PluginProcessmakerCase', 'PluginProcessmakerTask$'.$task->getID());
@@ -39,17 +36,24 @@
             Html::back();
          }
       } else { // the case is created before the ticket (used for post-only case creation before ticket creation)
+         $pm_user_guid = PluginProcessmakerUser::getPMUserId( Session::getLoginUserID() );
          $resultCase = $PM_SOAP->newCase( $_POST['plugin_processmaker_processes_id'],
-                                                [ 'GLPI_ITEM_CAN_BE_SOLVED'    => 0,
-                                                       'GLPI_SELFSERVICE_CREATED'   => '1',
-                                                       'GLPI_ITEM_TYPE'             => 'Ticket',
-                                                       'GLPI_URL'                   => $CFG_GLPI['url_base']] );
+                                          ['GLPI_ITEM_CAN_BE_SOLVED'     => 0,
+                                           'GLPI_SELFSERVICE_CREATED'    => '1',
+                                           'GLPI_ITEM_TYPE'              => 'Ticket',
+                                           'GLPI_URL'                    => $CFG_GLPI['url_base'],
+                                           // Specific to Tickets
+                                           // GLPI_TICKET_TYPE will contains 1 (= incident) or 2 (= request)
+                                           'GLPI_TICKET_TYPE'            => $_POST['type'],
+                                           'GLPI_ITEM_REQUESTER_GLPI_ID' => Session::getLoginUserID(),
+                                           'GLPI_ITEM_REQUESTER_PM_ID'   => $pm_user_guid
+                                          ] );
          if ($resultCase->status_code == 0) {
             // case is created
               // Must show it...
               //
               $rand = rand( );
-              Html::redirect($CFG_GLPI['root_doc']."/plugins/processmaker/front/processmaker.helpdesk.form.php?processes_id=".$_POST['plugin_processmaker_processes_id']."&case_guid=".$resultCase->caseId."&rand=$rand&itilcategories_id=".$_POST["itilcategories_id"]."&type=".$_REQUEST["type"]."&entities_id=".$_REQUEST['entities_id']);
+              Html::redirect($CFG_GLPI['root_doc']."/plugins/processmaker/front/processmaker.helpdesk.form.php?processes_id=".$_POST['plugin_processmaker_processes_id']."&case_guid=".$resultCase->caseId."&rand=$rand&itilcategories_id=".$_POST["itilcategories_id"]."&type=".$_POST["type"]."&entities_id=".$_POST['entities_id']);
 
          } else {
             Session::addMessageAfterRedirect( PluginProcessmakerProcessmaker::getPMErrorMessage($resultCase->status_code)."<br>$resultCase->message ($resultCase->status_code)", true, ERROR);
@@ -57,88 +61,55 @@
          }
 
       }
-        break;
+      break;
 
-   case 'unpausecase_or_reassign_or_delete' :
-      if (isset($_POST['unpause'])) {
+   case 'reassign_reminder' :
+      if (isset($_POST['reassign'])) {
+         // here we should re-assign the current task to $_POST['users_id_recipient']
          $locCase = new PluginProcessmakerCase;
          $locCase->getFromDB($_POST['cases_id']);
-         $pmResultUnpause = $locCase->unpauseCase($_POST['delIndex'], $_POST['users_id']);
-         if ($pmResultUnpause->status_code == 0) {
-            Html::back();
-         } else {
-            echo "Error unpausing case: ".$pmResultUnpause->message." \n";
-         }
-      } else if (isset($_POST['reassign'])) {
-         // here we should re-assign the current task to $_POST['users_id_recipient']
-         //$GLPINewPMUserId = PluginProcessmakerUser::getPMUserId( $_POST['users_id_recipient'] );
-         if ($_POST['users_id'] != $_POST['users_id_recipient']) { // normally should be different as of the dropdown prevents already used
-            $locCase = new PluginProcessmakerCase;
-            $locCase->getFromDB($_POST['cases_id']);
-
+         if ($_POST['users_id_recipient'] != 0) {
+            // we are assigning a new tech to a task
             $pmResponse = $locCase->reassignCase($_POST['delIndex'],
                                                  $_POST['taskGuid'],
                                                  $_POST['delThread'],
                                                  $_POST['users_id'],
-                                                 $_POST['users_id_recipient']);
+                                                 $_POST['users_id_recipient'],
+                                                 ['comment' => $_POST['comment']]);
             if ($pmResponse) {
                Session::addMessageAfterRedirect(__('Task re-assigned!', 'processmaker'), true, INFO);
             } else {
                Session::addMessageAfterRedirect(__('Error re-assigning task: ', 'processmaker').$pmResponse->message, true, ERROR);
             }
-         } else {
-            Session::addMessageAfterRedirect(__('Task already assigned to this person!', 'processmaker'), true, ERROR);
+         } elseif ($_POST['users_id_recipient'] == 0) {
+            // we are unassigning a task, i.e.: task un-claim
+            $pmResponse = $locCase->unassignCase($_POST['delIndex'],
+                                                 $_POST['taskGuid'],
+                                                 $_POST['tasktype'],
+                                                 $_POST['tasks_id'],
+                                                 $_POST['itemtype'],
+                                                 ['comment' => $_POST['comment']]);
+            if ($pmResponse) {
+               Session::addMessageAfterRedirect(__('Task un-claimed!', 'processmaker'), true, INFO);
+            } else {
+               Session::addMessageAfterRedirect(__("Can't un-claim task! Verify 'Assignement Rules' in the process definition.", 'processmaker'), true, ERROR);
+            }
          }
-         //} else if (isset($_POST['delete'])) {
-         //   // delete case from case table, this will also delete the tasks
-         //   $locCase = new PluginProcessmakerCase;
-         //   if ($locCase->getFromDB($_POST['cases_id']) && $locCase->deleteCase()) {
-         //      // request delete from pm itself
-         //      $PM_SOAP->login(true);
-
-         //      $resultPM = $PM_SOAP->deleteCase($locCase->fields['case_guid']);
-
-         //      if ($resultPM->status_code == 0) {
-         //         Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['deleted'], true, INFO);
-         //      } else {
-         //         Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errordeleted'], true, ERROR);
-         //      }
-         //   } else {
-         //      Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errordeleted'], true, ERROR);
-         //   }
-         //} else if (isset($_POST['cancel'])) {
-         //   // cancel case from PM
-         //   $locCase = new PluginProcessmakerCase;
-         //   $locCase->getFromDB($_POST['cases_id']);
-         //   $resultPM = $PM_SOAP->cancelCase($locCase->fields['case_guid']); //, $_POST['plugin_processmaker_del_index'], $_POST['plugin_processmaker_users_id'] ) ;
-         //   if ($resultPM->status_code === 0) {
-         //      //$locCase = new PluginProcessmakerCase;
-         //      //$locCase->getFromDB($_POST['cases_id']);
-         //      if ($locCase->cancelCase()) {
-         //         Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['cancelled'], true, INFO);
-         //      } else {
-         //         Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errorcancelled'], true, ERROR);
-         //      }
-         //   } else {
-         //      if ($resultPM->status_code == 100 && $locCase->deleteCase()) { // case is draft then delete it
-         //         // request delete from pm itself
-         //         $PM_SOAP->login(true);
-
-         //         $resultPM = $PM_SOAP->deleteCase($locCase->fields['case_guid']);
+      } elseif (isset($_POST['reminder'])) {
+         // send notification remider as requested for this task
 
-         //         if ($resultPM->status_code == 0) {
-         //            Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['deleted'], true, INFO);
-         //         } else {
-         //            Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errordeleted'], true, ERROR);
-         //         }
-         //      } else {
-         //         Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errorcancelled']. " " . $resultPM->message, true, ERROR);
-         //      }
-         //   }
+         $locCase = new PluginProcessmakerCase;
+         $locCase->getFromDB($_POST['cases_id']);
+         $glpi_item = new $_POST['itemtype'];
+         $glpi_item->getFromDB($_POST['items_id']);
+         $pm_task = new PluginProcessmakerTask($_POST['tasktype']);
+         $pm_task->getFromDB($_POST['tasks_id']);
+         $glpi_task = new $_POST['tasktype'];
+         $glpi_task->getFromDB($_POST['tasks_id']);
+
+         // send notification now!
+         $pm_task->sendNotification('task_reminder', $glpi_task, $glpi_item, $locCase);
       }
-
-      break;
-
 }
 
 // to return to item
diff --git a/front/processmaker.helpdesk.form.php b/front/processmaker.helpdesk.form.php
index 212a910..5a7175a 100644
--- a/front/processmaker.helpdesk.form.php
+++ b/front/processmaker.helpdesk.form.php
@@ -54,6 +54,7 @@ function processMakerShowCase($ID, $from_helpdesk) {
 
       $rand = rand();
 
+      $PM_SOAP->echoDomain();
       echo "<script type='text/javascript' src='".$CFG_GLPI["root_doc"]."/plugins/processmaker/js/cases.helpdesk.js?rand=$rand'></script>";
 
       $tkt = new Ticket;
diff --git a/hook.php b/hook.php
index 130e12b..5ffb08b 100644
--- a/hook.php
+++ b/hook.php
@@ -24,66 +24,6 @@ function plugin_processmaker_MassiveActions($type) {
 }
 
 
-//function plugin_processmaker_MassiveActionsDisplay($options) {
-
-//   switch ($options['itemtype']) {
-//      case 'PluginProcessmakerProcess' :
-//      //case 'PluginProcessmakerCase' :
-//         switch ($options['action']) {
-//            case "plugin_processmaker_taskrefresh" :
-//            //case "plugin_processmaker_purgecase" :
-//               echo "<input type='submit' name='massiveaction' class='submit' ".
-//                     "value='".__('Post')."'>";
-//               break;
-
-//         }
-//         break;
-//   }
-//   return "";
-//}
-
-
-//function plugin_processmaker_MassiveActionsProcess($data) {
-
-//   switch ($data['action']) {
-
-//      case "plugin_processmaker_taskrefresh" :
-//         if ($data['itemtype'] == 'PluginProcessmakerProcess') {
-//            foreach ($data["item"] as $key => $val) {
-//               if ($val == 1) {
-//                  $process = new PluginProcessmakerProcess;
-//                  $process->refreshTasks( array( 'id' => $key ) );
-
-//               }
-//            }
-//         }
-//         break;
-//      //case "plugin_processmaker_purgecase":
-//      //   if ($data['itemtype'] == 'PluginProcessmakerCase') {
-//      //      foreach ($data["item"] as $key => $val) {
-//      //         if ($val == 1) {
-//      //            $locCase= new PluginProcessmakerCase;
-//      //            //$locCase->( array( 'id' => $key ) );
-
-//      //         }
-//      //      }
-//      //   }
-//      //   break;
-//      //case 'plugin_processmaker_process_profile_delete' :
-//      //   if ($data['itemtype'] == 'PluginProcessmakerProcess_Profile') {
-//      //      foreach ($data["item"] as $key => $val) {
-//      //         if ($val == 1) {
-//      //            $process_profile = new PluginProcessmakerProcess_Profile;
-//      //            $process_profile->delete( array( 'id' => $key ), true );
-
-//      //         }
-//      //      }
-//      //   }
-//      //    break;
-
-//   }
-//}
-
 /**
  * Summary of plugin_processmaker_install
  *      Creates tables and initializes tasks, "GLPI Requesters" group
@@ -192,6 +132,7 @@ function plugin_pre_item_update_processmaker(CommonITILObject $parm) {
          switch ($key) {
             case 'global_validation' :
                $locVar[ 'GLPI_TICKET_GLOBAL_VALIDATION' ] = $val;
+               $locVar[ 'GLPI_ITEM_GLOBAL_VALIDATION' ] = $val;
                break;
             case 'itilcategories_id' :
                $locVar[ 'GLPI_ITEM_ITIL_CATEGORY_ID' ] = $val;
@@ -239,7 +180,10 @@ function plugin_pre_item_update_processmaker(CommonITILObject $parm) {
  * @param mixed $parm is the object
  */
 function plugin_item_update_processmaker_satisfaction($parm) {
-
+   global $PM_SOAP;
+   if (Session::isCron()) { // Task cron log with user admin
+      $PM_SOAP->login(true);
+   } 
    $cases = PluginProcessmakerCase::getIDsFromItem('Ticket', $parm->fields['tickets_id']);
    foreach ($cases as $cases_id) {
       $locCase = new PluginProcessmakerCase;
@@ -250,73 +194,33 @@ function plugin_item_update_processmaker_satisfaction($parm) {
    }
 }
 
-///**
-// * Summary of plugin_pre_item_purge_processmaker
-// * @param mixed $parm is the object
-// */
-//function plugin_pre_item_purge_processmaker ( $parm ) {
-
-//   if ($parm->getType() == 'Ticket_User' && is_array( $parm->fields ) && isset( $parm->fields['type'] )  && $parm->fields['type'] == 2) {
-//      $itemId = $parm->fields['tickets_id'];
-//      $itemType = 'Ticket';
-//      $technicians = PluginProcessmakerProcessmaker::getItemUsers( $itemType, $itemId, 2 ); // 2 for technicians
-
-//      if (PluginProcessmakerCase::getIDFromItem($itemType, $itemId) && count($technicians) == 1) {
-//         $parm->input = null; // to cancel deletion of the last tech in the ticket
-//      }
-//   }
-//}
-
-///**
-// * Summary of plugin_item_purge_processmaker
-// * @param mixed $parm is the object
-// */
-//function plugin_item_purge_processmaker($parm) {
-//   global $DB, $PM_SOAP;
-
-//   //$objects = ['Ticket', 'Change', 'Problem'];
-//   $object_users = ['Ticket_User', 'Change_User', 'Problem_User'];
-
-//   if (in_array($parm->getType(), $object_users) && is_array( $parm->fields ) && isset( $parm->fields['type'] )  && $parm->fields['type'] == 2) {
-
-//      // We just deleted a tech from this ticket then we must if needed "de-assign" the tasks assigned to this tech
-//      // and re-assign them to the first tech in the list !!!!
-
-//      $itemType = strtolower(explode('_', $parm->getType())[0]); // $parm->getType() returns 'Ticket_User';
-//      $itemId = $parm->fields[$itemType.'s_id'];
-//      $cases = PluginProcessmakerCase::getIDsFromItem($itemType, $itemId);
-//      foreach ($cases as $cases_id) {
-//         // cases are existing for this item
-//         $locCase = new PluginProcessmakerCase;
-//         if ($locCase->getFromDB($cases_id)) {
-//            $technicians = PluginProcessmakerProcessmaker::getItemUsers($itemType, $itemId, CommonITILActor::ASSIGN);
-
-//            $locVars = array( 'GLPI_TICKET_TECHNICIAN_GLPI_ID' => $technicians[0]['glpi_id'],
-//                              'GLPI_ITEM_TECHNICIAN_GLPI_ID'   => $technicians[0]['glpi_id'],
-//                              'GLPI_TICKET_TECHNICIAN_PM_ID'   => $technicians[0]['pm_id'],
-//                              'GLPI_ITEM_TECHNICIAN_PM_ID'     => $technicians[0]['pm_id']
-//                            );
-
-//            // and we must find all tasks assigned to this former user and re-assigned them to new user (if any :))!
-//            $caseInfo = $locCase->getCaseInfo( );
-//            if ($caseInfo !== false) {
-//               $locCase->sendVariables( $locVars);
-//               // need to get info on the thread of the GLPI current user
-//               // we must retreive currentGLPI user from this array
-//               $GLPICurrentPMUserId = PluginProcessmakerUser::getPMUserId( $parm->fields['users_id'] );
-//               if (property_exists($caseInfo, 'currentUsers') && is_array( $caseInfo->currentUsers )) {
-//                  foreach ($caseInfo->currentUsers as $caseUser) {
-//                     if ($caseUser->userId == $GLPICurrentPMUserId && in_array( $caseUser->delThreadStatus, array('DRAFT', 'OPEN', 'PAUSE' ) )) {
-//                        $locCase->reassignCase($caseUser->delIndex, $caseUser->taskId, $caseUser->delThread, $parm->fields['users_id'], $technicians[0]['pm_id'] );
-//                     }
-//                  }
-//               }
-//            }
-
-//         }
-//      }
-//   }
-//}
+
+/**
+ * Summary of plugin_item_update_processmaker_user
+ * When a user login is changed, then must change it in the PM tables
+ * @param User $param is the user being changed
+ */
+function plugin_item_update_processmaker_user(User $param) {
+   // Must test if user login has been changed
+   // if yes, must change the login in the PM tables:
+   // USERS and RBAC_USERS, othewise the link in the processmaker_users table will be invalid
+   if (in_array('name', $param->updates)) {
+      // check if user is in the processmaker_user table
+      $pm_user = PluginProcessmakerUser::getPMUserId($param->getID());
+      if ($pm_user) {
+         // must update the user in PM tables
+         global $PM_SOAP;
+         if ($param->fields['is_active'] == 0 || $param->fields['is_deleted'] == 1) {
+               $status = "INACTIVE";
+            } else {
+               $status = "ACTIVE";
+            }
+         $PM_SOAP->login(true);
+         $pmResult = $PM_SOAP->updateUser( $pm_user, $param->fields['name'], $param->fields['firstname'], $param->fields['realname'], $status );
+      }
+   }
+}
+
 
 function plugin_processmaker_post_init() {
    global $PM_DB, $PM_SOAP;
@@ -352,22 +256,27 @@ function plugin_processmaker_change_profile() {
 function plugin_item_update_processmaker_tasks($parm) {
    global $DB, $CFG_GLPI, $PM_SOAP;
 
-   // we need to test if a specific case is completed, and if so
-   // we should complete the linked cases (via linked tickets)
    $pmTaskCat = new PluginProcessmakerTaskCategory;
    if ($pmTaskCat->getFromDBbyCategory( $parm->fields['taskcategories_id'] )
             && in_array( 'state', $parm->updates )
-            && $parm->input['state'] == 2) {  // the task has just been set to DONE state
+            && $parm->input['state'] == Planning::DONE
+            && $parm->oldvalues['state'] == Planning::TODO) {  // the task has just been set to DONE state
 
-      $itemtype = str_replace( 'Task', '', $parm->getType() );
+      //$itemtype = str_replace( 'Task', '', $parm->getType() );
 
       $pmTask = new PluginProcessmakerTask($parm->getType());
       $pmTask->getFromDB($parm->fields['id']);
 
       $locCase = new PluginProcessmakerCase;
-      $locCase->getFromDB($pmTask->fields['plugin_processmaker_cases_id']); //Item($itemtype, $parm->fields['tickets_id']);
+      $locCase->getFromDB($pmTask->fields['plugin_processmaker_cases_id']);
       $srccase_guid = $locCase->fields['case_guid'];
 
+      //$msg  =  Toolbox::backtrace(false);
+      //$msg .= ' $locCase: '.str_replace("\n", "\n  ", print_r($locCase, true))."\n";
+      //$msg .= ' $task: '.str_replace("\n", "\n  ", print_r($parm, true))."\n";
+      //$msg .= ' $pmTask: '.str_replace("\n", "\n  ", print_r($pmTask, true))."\n";
+      //$msg .= "\n";
+
       foreach ($DB->request( 'glpi_plugin_processmaker_caselinks', "is_active = 1 AND sourcetask_guid='".$pmTaskCat->fields['pm_task_guid']."'") as $targetTask) {
 
          // Must check the condition
@@ -390,7 +299,7 @@ function plugin_item_update_processmaker_tasks($parm) {
             // must read some values
             $externalapplication = json_decode( $targetTask['externalapplication'], true );
             // must be of the form
-            // {"method":"POST","url":"http://arsupd201.ar.ray.group:8000/search_by_userid/","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}}
+            // {"method":"POST","url":"urloftheservice","params":json_object}
             // Where method is the POST, GET, ... method
             // url is the URL to be called
             // params is a list of parameters to get from running case
@@ -410,9 +319,20 @@ function plugin_item_update_processmaker_tasks($parm) {
             $infoForTasks[ "@@$casevar" ] = "'$varval'";
             unset( $infoForTasks[ $casevar ] );
          }
+
+         //$msg .= " ***********\n";
+         //$msg .= ' $targetTask: '.str_replace("\n", "\n  ", print_r($targetTask, true))."\n";
+
          $targetTask['sourcecondition'] = str_replace( array_keys($infoForTasks), $infoForTasks, $targetTask['sourcecondition'] );
 
-         if (eval( "return ".$targetTask['sourcecondition'].";" )) {
+         $eval = eval( "return (".$targetTask['sourcecondition']." ? 1 : 0);" );
+
+         //$msg .= ' $infoForTasks: '.str_replace("\n", "\n  ", print_r($infoForTasks, true))."\n";
+         //$msg .= ' $targetTask[\'sourcecondition\']: '.str_replace("\n", "\n  ", print_r($targetTask['sourcecondition'], true))."\n";
+         //$msg .= ' $result: '."$eval\n";
+         //$msg .= "\n";
+
+         if ($eval) {
             // look at each linked ticket if a case is attached and then if a task like $val is TO_DO
             // then will try to routeCase for each tasks in $val
 
@@ -436,9 +356,13 @@ function plugin_item_update_processmaker_tasks($parm) {
                $ch = curl_init();
                $externalapplication['url'] = eval( "return '".str_replace( array_keys($infoForTasks), $infoForTasks, $externalapplication['url'])."' ;" ); // '???
                curl_setopt($ch, CURLOPT_URL, $externalapplication['url'] );
+               if (isset($externalapplication['method']) && $externalapplication['method'] == 'POST') {
+                  curl_setopt($ch, CURLOPT_POST, 1);
+               }
             }
 
             if ($targetTask['is_self']) {
+               $PM_SOAP->login(true);
                $taskCase = $PM_SOAP->taskCase( $srccase_guid );
                foreach ($taskCase as $task) {
                   // search for target task guid
@@ -446,6 +370,7 @@ function plugin_item_update_processmaker_tasks($parm) {
                      break;
                   }
                }
+               $PM_SOAP->login();
 
                $postdata['APP_UID']                    = $srccase_guid;
                $postdata['DEL_INDEX']                  = $task->delegate;
@@ -470,29 +395,43 @@ function plugin_item_update_processmaker_tasks($parm) {
                if ($externalapplication) {
                   // must call external application in order to get the needed data asynchroneously
                   // must be of the form
-                  // {"url":"http://arsupd201.ar.ray.group:8000/search_by_userid/","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}}
+                  // {"url":"urloftheservice","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}}
                   // url is the URL to be called
 
                   $externalapplicationparams['id'] = $cronaction->getID();
 
                   $externalapplicationparams = json_encode( $externalapplicationparams, JSON_HEX_APOS | JSON_HEX_QUOT);
 
-                  curl_setopt($ch, CURLOPT_POST, 1);
                   curl_setopt($ch, CURLOPT_POSTFIELDS, $externalapplicationparams);
                   curl_setopt($ch, CURLOPT_HTTPHEADER, ['Content-Type: application/json', 'Content-Length: ' . strlen($externalapplicationparams), 'Expect:']);
                   curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1 );
+                  curl_setopt($ch, CURLOPT_VERBOSE, 1);
 
-                   //curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 ) ;
-                   //curl_setopt($ch, CURLOPT_PROXY, "localhost:8889");
+                  //curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, $pmconfig->fields['ssl_verify']);
+                  //curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, $pmconfig->fields['ssl_verify']);
+                  if (isset($externalapplication['ssl_verify'])) {
+                     curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, $externalapplication['ssl_verify']);
+                     curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, $externalapplication['ssl_verify']);
+                  }
+
+                  //curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 ) ;
+                  //curl_setopt($ch, CURLOPT_PROXY, "localhost:8888");
+                  if (isset($externalapplication['proxy'])) {
+                     curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 ) ;
+                     curl_setopt($ch, CURLOPT_PROXY, $externalapplication['proxy']);
+                  }
 
                   $response = curl_exec ($ch);
 
-                  //Toolbox::logDebug( $response ) ;
+                  if (!$response) {
+                     Toolbox::logDebug($response);
+                  }
 
                   curl_close ($ch);
                }
                //               }
             } else {
+               // TODO to review this part of code as it is no longer usable like this !!!
                foreach (Ticket_Ticket::getLinkedTicketsTo( $parm->fields['tickets_id'] ) as $tlink) {
                   if ($tlink['link'] == Ticket_Ticket::LINK_TO) {
                      $query = "SELECT glpi_plugin_processmaker_cases.id, MAX(glpi_plugin_processmaker_tasks.del_index) AS del_index FROM glpi_tickettasks
@@ -531,5 +470,9 @@ function plugin_item_update_processmaker_tasks($parm) {
          }
 
       }
+
+      //$msg .= "================\n";
+      //Toolbox::logInFile("processmaker", $msg);
+
    }
 }
diff --git a/inc/case.class.php b/inc/case.class.php
index 3dbfe2e..e35297c 100644
--- a/inc/case.class.php
+++ b/inc/case.class.php
@@ -14,6 +14,8 @@ class PluginProcessmakerCase extends CommonDBTM {
    //static public $items_id = 'items_id'; // Field name
    static $rightname                           = 'plugin_processmaker_case';
 
+   private $process = null;
+
    const DRAFT     = 'DRAFT';
    const TO_DO     = 'TO_DO';
    const COMPLETED = 'COMPLETED';
@@ -28,13 +30,13 @@ static function getTypeName($nb = 0) {
    //}
 
 
-   //static function canView() {
-   //   return Session::haveRightsOr('plugin_processmaker_case', [READ, UPDATE]);
-   //}
+   static function canView() {
+      return Session::haveRightsOr('plugin_processmaker_case', [READ, UPDATE]);
+   }
 
-   //function canViewItem() {
-   //   return Session::haveRightsOr('plugin_processmaker_case', READ);
-   //}
+   function canViewItem() {
+      return Session::haveRight('plugin_processmaker_case', READ);
+   }
 
    //static function canUpdate( ) {
    //   return Session::haveRight('plugin_processmaker_config', UPDATE);
@@ -44,25 +46,31 @@ static function getTypeName($nb = 0) {
    //   return Session::haveRight('plugin_processmaker_config', UPDATE);
    //}
 
+   //function canEdit($ID) {
+   //   return parent::canDelete();
+   //}
 
    function maybeDeleted() {
       return false;
    }
 
-   static function canDelete() {
-      return parent::canDelete();
-   }
+   //static function canDelete() {
+   //   return parent::canDelete();
+   //}
 
-   function canDeleteItem() {
-      return parent::canDeleteItem();
-   }
+   //function canDeleteItem() {
+   //   return parent::canDeleteItem();
+   //}
 
    static function canPurge() {
-      return self::canDelete();
+      return true; //self::canDelete();
    }
 
    function canPurgeItem() {
-      return $this->canDeleteItem();
+      return $_SESSION['glpiactiveprofile']['interface'] == 'central'
+         && $this->fields['plugin_processmaker_cases_id'] == 0
+         &&  $this->canDeleteItem()
+         && (self::canDelete() || $this->fields['case_status'] == PluginProcessmakerCase::DRAFT);
    }
 
    static function canCancel() {
@@ -83,7 +91,7 @@ function getTabNameForItem(CommonGLPI $item, $withtemplate = 0) {
             // case is a sub-case
             $tabname = __('Sub-case', 'processmaker');
          }
-         return [ __CLASS__ => $tabname."<sup class='tab_nb'> ".self::getStatus($item->fields['case_status'])."</sup>"];
+         return [ 'main' => $tabname."<sup class='tab_nb'> ".self::getStatus($item->fields['case_status'])."</sup>"];
       } else {
          $items_id = $item->getID();
          $itemtype = $item->getType();
@@ -205,6 +213,123 @@ function unpauseCase($delIndex, $userGuid) {
    }
 
 
+   /**
+    * Summary of unassignCase
+    * Will unassign the delIndex task, restoring the assigned group
+    * @param  $delIndex int the delegation index
+    * @param  $taskGuid string the GUID of the task
+    * @param  $tasktype string the type of task (TicketTask, ChangeTask, ProblemTask)
+    * @param  $tasks_id int the id of the task
+    * @param  $itemtype string the type of the ITIL object (Ticket, Change, Problem)
+    * @return bool
+    */
+   function unassignCase($delIndex, $taskGuid, $tasktype, $tasks_id, $itemtype, $options) {
+      global $PM_DB, $PM_SOAP, $DB;
+
+      // un-claim task
+      // will unclaim the task
+      // to unclaim a task, we must un-assign the task in the APP_DELEGATION table
+      // and un-assign the task in glpi_itemtypeTask table
+      $groupname = '';
+
+      // should get the group that is assigned to the task in SELF_SERVICE assign type
+      $query = "SELECT TAS_GROUP_VARIABLE FROM TASK WHERE TAS_UID='".$taskGuid."' AND TAS_ASSIGN_TYPE='SELF_SERVICE' LIMIT 1;";
+      foreach($PM_DB->request($query) as $pmGroup) {
+         // should have only one record
+         if ($pmGroup['TAS_GROUP_VARIABLE'] == '') {
+            // then we are in the self-service with a group in the TASK_USER table
+            // TU_RELATION=2 is groups and TU_TYPE=1 means normal (= not adhoc)
+            // then get the group name from the CONTENT table
+            $query = "SELECT CONTENT.CON_VALUE FROM TASK_USER
+                           JOIN CONTENT ON CONTENT.CON_ID=TASK_USER.USR_UID AND CONTENT.CON_CATEGORY='GRP_TITLE' AND CONTENT.CON_LANG = 'en'
+                           WHERE TASK_USER.TAS_UID='".$taskGuid."' AND TASK_USER.TU_RELATION=2 AND TASK_USER.TU_TYPE=1 LIMIT 1;";
+
+            foreach ($PM_DB->request($query) as $onlyrec) {
+               $groupname = $onlyrec['CON_VALUE'];
+            }
+
+
+         } else {
+            // then we are in the self-service with a case variable that contains either a group either an array of users
+            // array of users is not yet supported by PM plugin, as GLPI tasks have one and only one users_id_tech.
+            // group guid (in the case variable) must be retrieved from APP DATA
+
+            // TODO
+            ////////////////////////////////////////////////////////////////
+            // Currently this case is not manageable by GLPI
+            // as GLPI needs at least a user or a group to be assigned to a task
+            // and when using the self-service value based assignment, there 
+            // is a case variable that contains a list of users. This list of users cannot be mapped to a group in GLI
+            // OR may be we may create an artificial group in GLPI that would contains the list of users
+            ////////////////////////////////////////////////////////////////
+
+            // and then we get the name of the group from the CONTENT table
+            //$query = "SELECT CON_VALUE FROM CONTENT
+            //               WHERE CONTENT.CON_ID='$groupId' AND CONTENT.CON_CATEGORY='GRP_TITLE' AND CONTENT.CON_LANG='en' ;";
+
+         }
+      }
+
+      $groups_id_tech = PluginProcessmakerProcessmaker::getGLPIGroupId($groupname);
+
+      if ($groups_id_tech) {
+         // unclaim the case only when a GLPI group can be found
+
+         $query = "UPDATE APP_DELEGATION SET USR_UID='', DEL_INIT_DATE=NULL, USR_ID=0 WHERE APP_NUMBER=".$this->getID()." AND DEL_INDEX=$delIndex;";
+         $PM_DB->query($query);
+
+         $glpi_task = new $tasktype;
+         $glpi_task->getFromDB($tasks_id);
+         $foreignkey = getForeignKeyFieldForItemType( $itemtype );
+
+         $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState(false); // do not send notification yet
+         $glpi_task->update( ['id'              => $glpi_task->getID(),
+                              $foreignkey       => $glpi_task->fields[$foreignkey],
+                              'users_id_tech'   => 0,
+                              'groups_id_tech'  => $groups_id_tech,
+                              'update'          => true] );
+         PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
+
+         // send notification now!
+         $pm_task = new PluginProcessmakerTask($tasktype);
+         $pm_task->getFromDB($tasks_id);
+         $glpi_item = new $itemtype;
+         $glpi_item->getFromDB($glpi_task->fields[$foreignkey]);
+         $pm_task->sendNotification('task_unclaim', $glpi_task, $glpi_item, $this);
+
+         // create an information task and add comment
+         $pm_process = $this->getProcess();
+         $dbu = new DbUtils;
+         $info = __('<b>Task un-claimed!</b><br/><b>Case: </b>%s<br/><b>Task: </b>"%s" has been un-assigned from "%s" and assigned to "%s" group.<br/><b>Reason: </b>%s', 'processmaker');
+         $info .= "<input name='caseid' type='hidden' value='".$this->getID()."'><input name='taskid' type='hidden' value='".$pm_task->getID()."'>";
+         $taskCat = new TaskCategory;
+         $taskCat->getFromDB( $glpi_task->fields['taskcategories_id'] );
+         $info = sprintf($info,
+                         $this->getNameID(['forceid' => true]),
+                         DropdownTranslation::getTranslatedValue($glpi_task->fields['taskcategories_id'], 'TaskCategory', 'name', $_SESSION['glpilanguage'], $taskCat->fields['name']),
+                         Html::clean($dbu->getUserName(isset($glpi_task->oldvalues['users_id_tech']) ? $glpi_task->oldvalues['users_id_tech'] : 0)),
+                         Html::clean($groupname),
+                         $options['comment']
+                        );
+         // unescape some chars and replace CRLF, CR or LF by <br/>
+         $info = str_replace(["\\'", '\\"', '\r\n', '\r', '\n'], ["'", '"', '<br>', '<br>', '<br>'], $info);
+
+         $glpi_task->add([$foreignkey         => $glpi_task->fields[$foreignkey],
+                          'is_private'        => 0, // a post-only user can't create private task
+                          'taskcategories_id' => $pm_process->fields['taskcategories_id'],
+                          'content'           => $DB->escape($info),
+                          'users_id'          => $PM_SOAP->taskWriter,
+                          'state'             => Planning::INFO,
+                          'users_id_tech'     => Session::getLoginUserID(),
+                          ]);
+
+         return true;
+      }
+
+      return false;
+   }
+
+
    /**
     * Summary of reassignCase
     * @param mixed $delIndex
@@ -214,12 +339,15 @@ function unpauseCase($delIndex, $userGuid) {
     * @param mixed $users_id_target
     * @return mixed
     */
-   function reassignCase($delIndex, $taskGuid, $delThread, $users_id_source, $users_id_target) {
+   function reassignCase($delIndex, $taskGuid, $delThread, $users_id_source, $users_id_target, $options) {
       global $PM_SOAP;
-      $users_guid_source = PluginProcessmakerUser::getPMUserId($users_id_source);
+      $users_guid_source = ''; // by default
+      if ($users_id_source !== 0) { // when task is not 'to be claimed'
+         $users_guid_source = PluginProcessmakerUser::getPMUserId($users_id_source);
+      }
       $users_guid_target = PluginProcessmakerUser::getPMUserId($users_id_target);
       $pmResponse = $PM_SOAP->reassignCase($this->fields['case_guid'], $delIndex, $users_guid_source, $users_guid_target);
-      // now should managed GLPI Tasks previously assigned to the $users_guid_source
+      // now should manage GLPI Tasks previously assigned to the $users_guid_source
       if ($pmResponse->status_code == 0) {
          // we need to change the delindex of the glpi task and the assigned tech to prevent creation of new tasks
          // we need the delindex of the current glpi task, and the delindex of the new one
@@ -234,7 +362,7 @@ function reassignCase($delIndex, $taskGuid, $delThread, $users_id_source, $users
                break;
             }
          }
-         $this->reassignTask($delIndex, $newDelIndex, $delThread, $newDelThread, $users_id_target );
+         $this->reassignTask($delIndex, $newDelIndex, $delThread, $newDelThread, $users_id_target, $options);
          return true;
       }
       return false;
@@ -247,30 +375,95 @@ function reassignCase($delIndex, $taskGuid, $delThread, $users_id_source, $users
     * @param mixed $newDelIndex
     * @param mixed $newTech
     */
-   public function reassignTask ($delIndex, $newDelIndex, $delThread, $newDelThread, $newTech) {
-      global $DB;
+   public function reassignTask ($delIndex, $newDelIndex, $delThread, $newDelThread, $newTech, $options) {
+      global $DB, $PM_SOAP;
 
-      $query = "SELECT * FROM glpi_plugin_processmaker_tasks WHERE plugin_processmaker_cases_id={$this->getID()} AND del_index=$delIndex AND del_thread=$delThread; ";
-      $res = $DB->query($query);
-      if ($DB->numrows($res) > 0) {
-         $row = $DB->fetch_array( $res );
-         $glpi_task = new $row['itemtype'];
-         $glpi_task->getFromDB( $row['items_id'] );
+      $dbu = new DbUtils;
+      $pm_task_row = $dbu->getAllDataFromTable(PluginProcessmakerTask::getTable(), ['plugin_processmaker_cases_id' => $this->getID(), 'del_index' => $delIndex, 'del_thread' => $delThread]);
+      if ($pm_task_row && count($pm_task_row) == 1) {
+         $pm_task_row = array_shift($pm_task_row);
+         $glpi_task = new $pm_task_row['itemtype'];
+         $glpi_task->getFromDB($pm_task_row['items_id']);
 
-         $itilobject_itemtype = $this->fields['itemtype']; //str_replace( 'Task', '', $row['itemtype'] );
+         $itilobject_itemtype = $this->fields['itemtype'];
          $foreignkey = getForeignKeyFieldForItemType( $itilobject_itemtype );
 
          PluginProcessmakerProcessmaker::addWatcher( $itilobject_itemtype, $glpi_task->fields[ $foreignkey ], $newTech );
 
-         $glpi_task->update( [ 'id' => $row['items_id'], $foreignkey => $glpi_task->fields[ $foreignkey ],  'users_id_tech' => $newTech ]);
+         $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState(false); // do not send notification yet
+         $glpi_task->update( ['id'              => $glpi_task->getID(),
+                              $foreignkey       => $glpi_task->fields[$foreignkey],
+                              'users_id_tech'   => $newTech,
+                              'groups_id_tech'  => 0,
+                              'update'          => true] );
+         PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
 
          // then update the delIndex and delThread
-         $query = "UPDATE glpi_plugin_processmaker_tasks SET del_index = $newDelIndex, del_thread = $newDelThread WHERE id={$row['id']}; ";
-         $res = $DB->query($query);
+         $query = "UPDATE glpi_plugin_processmaker_tasks SET del_index = $newDelIndex, del_thread = $newDelThread WHERE id={$pm_task_row['id']}; ";
+         $DB->query($query);
+
+         // send notification now!
+         $pm_task = new PluginProcessmakerTask($pm_task_row['itemtype']);
+         $pm_task->getFromDB($pm_task_row['items_id']);
+         $glpi_item = new $itilobject_itemtype;
+         $glpi_item->getFromDB($glpi_task->fields[$foreignkey]);
+         $pm_task->sendNotification('task_reassign', $glpi_task, $glpi_item, $this);
+
+         // create an information task and add comment
+         $pm_process = $this->getProcess();
+         $old_users_tech_id = isset($glpi_task->oldvalues['users_id_tech']) ? $glpi_task->oldvalues['users_id_tech'] : 0;
+         $taskCat = new TaskCategory;
+         $taskCat->getFromDB( $glpi_task->fields['taskcategories_id'] );
+         $task_name = DropdownTranslation::getTranslatedValue($glpi_task->fields['taskcategories_id'], 'TaskCategory', 'name', $_SESSION['glpilanguage'], $taskCat->fields['name']);
+         $new_tech_name = Html::clean($dbu->getUserName($newTech));
+         if ($old_users_tech_id) {
+            $info = __('<b>Task re-assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>"%s" has been re-assigned from "%s" to "%s".<br/><b>Reason: </b>%s', 'processmaker');
+            $info = sprintf($info,
+                            $this->getNameID(['forceid' => true]),
+                            $task_name,
+                            Html::clean($dbu->getUserName(isset($glpi_task->oldvalues['users_id_tech']) ? $glpi_task->oldvalues['users_id_tech'] : 0)),
+                            $new_tech_name,
+                            $options['comment']
+                           );
+         } else {
+            $info = __('<b>Task assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>"%s" has been assigned to "%s".<br/><b>Reason: </b>%s', 'processmaker');
+            $info = sprintf($info,
+                            $this->getNameID(['forceid' => true]),
+                            $task_name,
+                            $new_tech_name,
+                            $options['comment']
+                           );
+         }
+         $info .= "<input name='caseid' type='hidden' value='".$this->getID()."'><input name='taskid' type='hidden' value='".$pm_task->getID()."'>";
+
+         // unescape some chars and replace CRLF, CR or LF by <br/>
+         $info = str_replace(["\\'", '\\"', '\r\n', '\r', '\n'], ["'", '"', '<br>', '<br>', '<br>'], $info);
+
+         $glpi_task->add([$foreignkey         => $glpi_task->fields[$foreignkey],
+                          'is_private'        => 0, // a post-only user can't create private task
+                          'taskcategories_id' => $pm_process->fields['taskcategories_id'],
+                          'content'           => $DB->escape($info),
+                          'users_id'          => $PM_SOAP->taskWriter,
+                          'state'             => Planning::INFO,
+                          'users_id_tech'     => Session::getLoginUserID(),
+                          ]);
       }
    }
 
 
+   /**
+    * Summary of getProcess
+    * Returns process object
+    * @return bool|PluginProcessmakerProcess
+    */
+   function getProcess() {
+      $pm_process = new PluginProcessmakerProcess;
+      if (!$this->process && $pm_process->getFromDB($this->fields['plugin_processmaker_processes_id'])) {
+         $this->process = $pm_process;
+      }
+      return $this->process;
+   }
+
    /**
     * Summary of showCaseProperties
     */
@@ -477,9 +670,6 @@ public function sortTasks($tasks, $GLPICurrentPMUserId) {
     */
    static function showCaseInfoTab(CommonGLPI $case, $tabnum = 1, $withtemplate = 0) {
       // echo 'The idea is to show here the GLPI ITIL item to which it is linked, and to give a resume of the current case status, and to give possibility to delete or cancel the case.';
-
-      echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
-
       $itemtype = $case->fields['itemtype'];
 
       $maintitle = __('Case is linked to a %1s', 'processmaker');
@@ -487,7 +677,7 @@ static function showCaseInfoTab(CommonGLPI $case, $tabnum = 1, $withtemplate = 0
          $maintitle = __('Sub-case is linked to a %1s', 'processmaker');
       }
 
-      echo "<tr><th colspan=12>".sprintf($maintitle, $itemtype::getTypeName(1))."</th></tr>";
+      echo "<tr><th colspan=12 >".sprintf($maintitle, $itemtype::getTypeName(1))."</th></tr>";
 
       Ticket::commonListHeader(Search::HTML_OUTPUT);
 
@@ -502,12 +692,8 @@ static function showCaseInfoTab(CommonGLPI $case, $tabnum = 1, $withtemplate = 0
 
          // it's a main case, not a sub-case
          // and we have the rights to cancel cases
-         // show a form to be able to cancel the case
-         $rand = rand();
 
          echo "<p></p>";
-         echo "<form style='margin-bottom: 0px' name='processmaker_case_cancelform$rand' id='processmaker_case_cancelform$rand' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerCase")."'>";
-         echo "<div class='center'>";
          echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
          echo "<tr><th colspan='2'>".__('Case cancellation', 'processmaker')."</th></tr>";
          echo "<tr><td class='tab_bg_2' style='width: 10%'>".__('Cancel case', 'processmaker')."</td>";
@@ -517,33 +703,27 @@ static function showCaseInfoTab(CommonGLPI $case, $tabnum = 1, $withtemplate = 0
          echo "<input onclick='return confirm(\"".__('Confirm cancellation?', 'processmaker')."\");'  type='submit' name='cancel' value='".__('Cancel', 'processmaker')."' class='submit' >";
          echo "</td></tr></table>";
 
-         Html::closeForm();
-
       }
 
       // will not show delete button if case is a sub-process
       // and will show it only if it is a draft or if current glpi user has the right to delete cases and session is central
-      if ($case->fields['plugin_processmaker_cases_id'] == 0
-         && ($case->fields['case_status'] == self::DRAFT
-            || (plugin_processmaker_haveRight("case", DELETE)
-               && $_SESSION['glpiactiveprofile']['interface'] == 'central'))) {
+      if ($case->canPurgeItem($case->getID())) {
 
          // then propose a button to delete case
-         $rand = rand();
+         // the button will be effectively shown by the showFormButtons()
 
          echo "<p></p>";
-         echo "<form style='margin-bottom: 0px' name='processmaker_case_deleteform$rand' id='processmaker_case_deleteform$rand' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerCase")."'>";
-         echo "<div class='center'>";
          echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
-         echo "<th colspan='2'>".__('Case deletion', 'processmaker')."</th>";
-         echo "<tr><td class='tab_bg_2' style='width: 10%'>".__('Delete case', 'processmaker')."</td>";
-         echo "<td class='tab_bg_2' >";
-         echo "<input type='hidden' name='action' value='delete'>";
-         echo "<input type='hidden' name='cases_id' value='".$case->getID()."'>";
-         echo "<input onclick='return confirm(\"".__('Confirm expunge?')."\");'  type='submit' name='delete' value='".__('Delete permanently')."' class='submit' >";
-         echo "</td></tr></table>";
+         echo "<tr><th colspan='12'>".__('Case deletion', 'processmaker')."</th></tr>";
+         //   echo "<tr><td class='tab_bg_2' style='width: 10%'>".__('Delete case', 'processmaker')."</td>";
+         //   echo "<td class='tab_bg_2' >";
+         //   echo "<input type='hidden' name='action' value='delete'>";
+         //   echo "<input type='hidden' name='cases_id' value='".$case->getID()."'>";
+         //   echo "<input onclick='return confirm(\"".__('Confirm expunge?')."\");'  type='submit' name='delete' value='".__('Delete permanently')."' class='submit' >";
+         //   echo "</td></tr>";
+         echo "</table>";
+         echo "<p></p>";
 
-         Html::closeForm();
       }
 
       return;
@@ -556,7 +736,7 @@ static function showCaseInfoTab(CommonGLPI $case, $tabnum = 1, $withtemplate = 0
     * @param CommonITILObject $item
     */
    static function showForItem(CommonITILObject $item) {
-      global $DB, $CFG_GLPI;
+      global $DB, $CFG_GLPI, $PM_SOAP;
 
       $items_id = $item->getField('id');
       $itemtype = $item->getType();
@@ -570,7 +750,7 @@ static function showForItem(CommonITILObject $item) {
 
       $rand = mt_rand();
 
-      $query = "SELECT gppc.`id` AS assocID, gppc.`id` as id, gppp.name as pname, gppc.`case_status`, gppc.`plugin_processmaker_cases_id`
+      $query = "SELECT gppc.`id` AS assocID, gppc.`id` as id, gppp.id as pid, gppp.name as pname, gppc.`case_status`, gppc.`plugin_processmaker_cases_id`
                 FROM `glpi_plugin_processmaker_cases` as gppc
                 LEFT JOIN `glpi_plugin_processmaker_processes` AS gppp ON gppp.`id`=gppc.`plugin_processmaker_processes_id`
                 WHERE gppc.`itemtype` = '$itemtype'
@@ -579,25 +759,33 @@ static function showForItem(CommonITILObject $item) {
       $result = $DB->query($query);
 
       $cases = [];
-      $used     = [];
+      $used  = [];
+      $pid   = [];
       if ($numrows = $DB->numrows($result)) {
          while ($data = $DB->fetch_assoc($result)) {
             $cases[$data['id']] = $data;
-            $used[$data['id']]     = $data['id'];
+            $used[$data['id']]  = $data['id'];
+            if (isset($pid[$data['pid']])) {
+               $pid[$data['pid']] += 1;
+            } else {
+               $pid[$data['pid']] = 1;
+            }
          }
       }
 
       $columns = ['pname'  => __('Process', 'processmaker'),
-                       'name'   => __('Title', 'processmaker'),
-                       'status' => __('Status', 'processmaker'),
-                       'sub'    => __('Sub-case of', 'processmaker')
+                  'name'   => __('Title', 'processmaker'),
+                  'status' => __('Status', 'processmaker'),
+                  'sub'    => __('Sub-case of', 'processmaker')
            ];
 
       // check if item is not solved nor closed
       if ($canupdate
             && $item->fields['status'] != CommonITILObject::SOLVED
             && $item->fields['status'] != CommonITILObject::CLOSED
-            && $_SESSION['glpiactiveprofile']['interface'] != 'helpdesk') {
+            && $_SESSION['glpiactiveprofile']['interface'] != 'helpdesk'
+            && ($numrows < $PM_SOAP->config->fields['max_cases_per_item']
+               || $PM_SOAP->config->fields['max_cases_per_item'] == 0)) {
          echo "<div class='firstbloc'>";
          echo "<form style='margin-bottom: 0px' name='processmaker_form$rand' id='processmaker_form$rand' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerProcessmaker")."'>";
          echo "<input type='hidden' name='action' value='newcase'>";
@@ -621,7 +809,8 @@ static function showForItem(CommonITILObject $item) {
          PluginProcessmakerProcess::dropdown(['value' => 0,
                                               'entity' => $item->fields['entities_id'],
                                               'name' => 'plugin_processmaker_processes_id',
-                                              'condition' => "is_active=1 $is_itemtype"
+                                              'condition' => "is_active=1 $is_itemtype",
+                                              'specific_tags' => ['count_cases_per_item' => $pid]
                                               ]);
          echo "</td><td class='tab_bg_2'>";
          echo "<input type='submit' name='additem' value='"._sx('button', 'Add')."' class='submit'>";
@@ -728,7 +917,7 @@ static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtem
       if ($item->getType() == __CLASS__) {
          // we are in a case viewing the main tab
          // the 'Case infos' tab
-         self::showCaseInfoTab($item, $tabnum, $withtemplate);
+         //self::showCaseInfoTab($item, $tabnum, $withtemplate);
 
       } else {
 
@@ -752,12 +941,13 @@ private function deleteTasks() {
       $ret = false;
 
       $query = "DELETE FROM glpi_".strtolower($this->fields['itemtype'])."tasks WHERE id IN (SELECT items_id FROM glpi_plugin_processmaker_tasks WHERE plugin_processmaker_cases_id='".$this->fields['id']."')";
-      if ($DB->query( $query )) {
-         $query = "DELETE FROM glpi_plugin_processmaker_tasks WHERE plugin_processmaker_cases_id='".$this->fields['id']."'";
-         if ($DB->query( $query )) {
-            $ret = true;
-         }
+      // also delete all information tasks that are linked to this case
+      $query2 = "DELETE FROM glpi_".strtolower($this->fields['itemtype'])."tasks WHERE content REGEXP '<input name=\'caseid\' type=\'hidden\' value=\'".$this->fields['id']."\'>'";
+      $query3 = "DELETE FROM glpi_plugin_processmaker_tasks WHERE plugin_processmaker_cases_id='".$this->fields['id']."'";
+      if ($DB->query($query) && $DB->query($query2) && $DB->query($query3)) {
+         $ret = true;         
       }
+
       return $ret;
    }
 
@@ -783,7 +973,7 @@ private function cancelTasks() {
       $ret = false;
 
       if (isset($this->fields['case_status']) && $this->fields['case_status'] == "TO_DO") {
-         $query = "UPDATE glpi_".$this->fields['itemtype']."tasks SET state=0,users_id_tech=0,begin=NULL,end=NULL  WHERE state=1 AND id in (select items_id from glpi_plugin_processmaker_tasks where plugin_processmaker_cases_id='".$this->fields['id']."')";
+         $query = "UPDATE glpi_".$this->fields['itemtype']."tasks SET state=0,users_id_tech=0,groups_id_tech=0,begin=NULL,end=NULL  WHERE state=1 AND id in (select items_id from glpi_plugin_processmaker_tasks where plugin_processmaker_cases_id='".$this->fields['id']."')";
          if ($DB->query( $query )) {
             $ret = true;
          }
@@ -1098,6 +1288,18 @@ static function getItemtype($value) {
    }
 
 
+   /**
+    * Get default values to search engine to override
+    **/
+   static function getDefaultSearchRequest() {
+
+      $search = ['sort'     => 1,
+                 'order'    => 'DESC'];
+
+      return $search;
+   }
+
+
    /**
     * Summary of getSearchOptions
     * @return mixed
@@ -1186,81 +1388,28 @@ function getSearchOptions() {
 
 
    function showForm ($ID, $options = ['candel'=>false]) {
-      //global $DB, $CFG_GLPI, $LANG;
+      $options['colspan'] = 6;
+      $options['formtitle'] = sprintf( __('Case status is \'%s\'', 'processmaker'), self::getStatus($this->fields['case_status']));
 
-      $options['candel'] = true;
-
-      $this->initForm($ID, $options);
       $this->showFormHeader($options);
 
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td>".__("Name")."</td><td>";
-      //echo "<input size='100' type='text' name='name' value='".Html::cleanInputText($this->fields["name"])."'>";
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td >".__("Active")."</td><td>";
-      //Dropdown::showYesNo("is_active", $this->fields["is_active"]);
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td >".__("External data")."</td><td>";
-      //Dropdown::showYesNo("is_externaldata", $this->fields["is_externaldata"]);
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td >".__("Self")."</td><td>";
-      //Dropdown::showYesNo("is_self", $this->fields["is_self"]);
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td >".__("Source task GUID")."</td><td>";
-      ////PluginProcessmakerTaskCategory::dropdown(array('name'                => 'plugin_processmaker_taskcategories_id_source',
-      ////                                               'display_emptychoice' => false,
-      ////                                               'value'               => $this->fields['plugin_processmaker_taskcategories_id_source']));
-      //echo "<input size='100' type='text' name='sourcetask_guid' value='".$this->fields["sourcetask_guid"]."'>";
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td >".__("Target task GUID")."</td><td>";
-      ////PluginProcessmakerTaskCategory::dropdown(array('name'                => 'plugin_processmaker_taskcategories_id_target',
-      ////                                               'display_emptychoice' => false,
-      ////                                               'value'               => $this->fields['plugin_processmaker_taskcategories_id_target']));
-      //echo "<input size='100' type='text' name='targettask_guid' value='".$this->fields["targettask_guid"]."'>";
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td >".__("Target process GUID")."</td><td>";
-      ////Dropdown::show( 'PluginProcessmakerProcess', array('name'                => 'plugin_processmaker_processes_id',
-      ////                                          'display_emptychoice' => true,
-      ////                                          'value'               => $this->fields['plugin_processmaker_processes_id'],
-      ////                                          'condition' => 'is_active = 1'));
-      //echo "<input size='100' type='text' name='targetprocess_guid' value='".$this->fields["targetprocess_guid"]."'>";
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td>".__("Target dynaform GUID")."</td><td>";
-      //echo "<input size='100' type='text' name='targetdynaform_guid' value='".$this->fields["targetdynaform_guid"]."'>";
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td>".__("Source condition")."</td><td>";
-      ////echo "<input size='100' type='text' name='sourcecondition' value='".$this->fields["sourcecondition"]."'>";
-      //echo "<textarea cols='100' rows='3' name='sourcecondition' >".$this->fields["sourcecondition"]."</textarea>";
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td >".__("Claim target task")."</td><td>";
-      //Dropdown::showYesNo("is_targettoclaim", $this->fields["is_targettoclaim"]);
-      //echo "</td></tr>";
-
-      //echo "<tr class='tab_bg_1'>";
-      //echo "<td>".__("External application JSON config")."</td><td>";
-      //echo "<textarea cols='100' rows='6' name='externalapplication' >".$this->fields["externalapplication"]."</textarea>";
-      //echo "</td></tr>";
-
-      $this->showFormButtons($options );
+      $process = new PluginProcessmakerProcess;
+      $process->getFromDB($this->fields['plugin_processmaker_processes_id']);
+
+      if ($process->fields['maintenance']) {
+         PluginProcessmakerProcess::showUnderMaintenance($process->fields['name'], 'small');
+      }
+      self::showCaseInfoTab($this);
+
+      //echo '</div>' ;
 
+      $options['candel'] = true;
+      $this->showFormButtons($options);
+
+      echo Html::scriptBlock("
+         $('#tabsbody th').css('text-align', 'center');
+         $('#tabsbody td').css('text-align', 'center');
+         ");
    }
 
 
@@ -1271,21 +1420,31 @@ function showForm ($ID, $options = ['candel'=>false]) {
     */
    function defineTabs($options = []) {
 
-      //        $ong = array('empty' => $this->getTypeName(1));
+      $process = new PluginProcessmakerProcess;
+      $process->getFromDB($this->fields['plugin_processmaker_processes_id']);
+
       $ong = [];
-      //$this->addDefaultFormTab($ong);
+      if (self::isLayoutWithMain()) {
+         $this->addDefaultFormTab($ong);
+      }
 
-      $this->addStandardTab('PluginProcessmakerTask', $ong, $options);
+      if (!$process->fields['maintenance']) {
+         $this->addStandardTab('PluginProcessmakerTask', $ong, $options);
+      }
 
-      $this->addStandardTab(__CLASS__, $ong, $options);
+      if (!self::isLayoutWithMain()) {
+         $this->addStandardTab(__CLASS__, $ong, $options);
+      }
 
-      $this->addStandardTab('PluginProcessmakerCasemap', $ong, $options);
+      if (!$process->fields['maintenance']) {
+         $this->addStandardTab('PluginProcessmakerCasemap', $ong, $options);
 
-      $this->addStandardTab('PluginProcessmakerCasehistory', $ong, $options);
+         $this->addStandardTab('PluginProcessmakerCasehistory', $ong, $options);
 
-      $this->addStandardTab('PluginProcessmakerCasechangelog', $ong, $options);
+         $this->addStandardTab('PluginProcessmakerCasechangelog', $ong, $options);
 
-      $this->addStandardTab('PluginProcessmakerCasedynaform', $ong, $options);
+         $this->addStandardTab('PluginProcessmakerCasedynaform', $ong, $options);
+      }
 
       return $ong;
    }
@@ -1332,4 +1491,5 @@ function deleteCronTaskActions() {
 
       return $DB->query($query);
    }
+
 }
diff --git a/inc/casechangelog.class.php b/inc/casechangelog.class.php
index 9d10ce7..34c73e9 100644
--- a/inc/casechangelog.class.php
+++ b/inc/casechangelog.class.php
@@ -10,13 +10,14 @@
  */
 class PluginProcessmakerCasechangelog extends CommonDBTM {
 
-   static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtemplate=0) {
+   static function displayTabContentForItem(CommonGLPI $case, $tabnum = 1, $withtemplate = 0) {
       global $CFG_GLPI, $PM_SOAP;
 
       $rand = rand();
 
       $caseHistoryURL = $PM_SOAP->serverURL."/cases/ajaxListener?action=changeLogHistory&rand=$rand";
 
+      $PM_SOAP->echoDomain();
       echo "<script type='text/javascript' src='".$CFG_GLPI["root_doc"]."/plugins/processmaker/js/cases.js'></script>"; //?rand=$rand'
 
       $iframe = "<iframe
@@ -27,11 +28,11 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtempl
                   onload=\"onOtherFrameLoad( 'caseChangeLogHistory', 'caseiframe-caseChangeLogHistory', 'body', 0 );\">
                  </iframe>";
 
-      $PM_SOAP->initCaseAndShowTab(['APP_UID' => $case->fields['case_guid'], 'DEL_INDEX' => 1], $iframe, $rand) ;
+      $PM_SOAP->initCaseAndShowTab(['APP_UID' => $case->fields['case_guid'], 'DEL_INDEX' => 1], $iframe, $rand);
 
    }
 
-   function getTabNameForItem(CommonGLPI $case, $withtemplate = 0){
+   function getTabNameForItem(CommonGLPI $case, $withtemplate = 0) {
       return __('Change log', 'processmaker');
    }
-}
\ No newline at end of file
+}
diff --git a/inc/casedynaform.class.php b/inc/casedynaform.class.php
index e6d85f7..29d5a24 100644
--- a/inc/casedynaform.class.php
+++ b/inc/casedynaform.class.php
@@ -19,6 +19,7 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum = 1, $withtem
       $proj = new PluginProcessmakerProcess;
       $proj->getFromDB($case->fields['plugin_processmaker_processes_id']);
 
+      $PM_SOAP->echoDomain();
       echo "<script type='text/javascript' src='".$CFG_GLPI["root_doc"]."/plugins/processmaker/js/cases.js'></script>"; //?rand=$rand'
 
       echo "<script type='text/javascript'>
@@ -37,7 +38,7 @@ function addTabPanel(name, title, html){
                      $.ajax( { url: '".$PM_SOAP->serverURL."/cases/cases_Open?sid=".$PM_SOAP->getPMSessionID()."&APP_UID={$case->fields['case_guid']}&DEL_INDEX=1&action=TO_DO&glpi_init_case=1&glpi_domain={$config->fields['domain']}',
                             xhrFields: { withCredentials: true },
                             cache: false,
-                            crossDomain: true,  
+                            crossDomain: true,
                             success: function(jqXHR) {
                                     //debugger;
                                     loctabs.append( '<div id=\'' + name + '\'>' + html + '</div>');
diff --git a/inc/casehistory.class.php b/inc/casehistory.class.php
index e83394e..de31e17 100644
--- a/inc/casehistory.class.php
+++ b/inc/casehistory.class.php
@@ -9,7 +9,7 @@
  * @author MoronO
  */
 class PluginProcessmakerCasehistory extends CommonDBTM {
-   static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtemplate=0) {
+   static function displayTabContentForItem(CommonGLPI $case, $tabnum = 1, $withtemplate = 0) {
       global $CFG_GLPI, $PM_SOAP;
 
       $rand = rand();
@@ -17,6 +17,7 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtempl
       $caseHistoryURL = $PM_SOAP->serverURL
          ."/cases/ajaxListener?action=caseHistory&rand=$rand";
 
+      $PM_SOAP->echoDomain();
       echo "<script type='text/javascript' src='".$CFG_GLPI["root_doc"]."/plugins/processmaker/js/cases.js'></script>";
 
       $iframe = "<iframe
@@ -27,11 +28,11 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtempl
                   onload=\"onOtherFrameLoad( 'caseHistory', 'caseiframe-caseHistory', 'body', 0 );\">
                 </iframe>";
 
-      $PM_SOAP->initCaseAndShowTab(['APP_UID' => $case->fields['case_guid'], 'DEL_INDEX' => 1], $iframe, $rand) ;
+      $PM_SOAP->initCaseAndShowTab(['APP_UID' => $case->fields['case_guid'], 'DEL_INDEX' => 1], $iframe, $rand);
 
    }
 
-   function getTabNameForItem(CommonGLPI $case, $withtemplate = 0){
+   function getTabNameForItem(CommonGLPI $case, $withtemplate = 0) {
       return __('History', 'processmaker');
    }
-}
\ No newline at end of file
+}
diff --git a/inc/caselink.class.php b/inc/caselink.class.php
index 00b341c..57886b5 100644
--- a/inc/caselink.class.php
+++ b/inc/caselink.class.php
@@ -249,6 +249,16 @@ function getSearchOptions() {
       return $tab;
    }
 
+
+   function prepareInputForUpdate($input) {
+      return Toolbox::unclean_cross_side_scripting_deep($input);
+   }
+
+
+   function prepareInputForAdd($input) {
+      return Toolbox::unclean_cross_side_scripting_deep($input);
+   }
+
    //static function getMenuContent() {
 
    //   if (!Session::haveRight('entity', READ)) {
diff --git a/inc/caselinkaction.class.php b/inc/caselinkaction.class.php
index bce380d..60f0eb8 100644
--- a/inc/caselinkaction.class.php
+++ b/inc/caselinkaction.class.php
@@ -9,4 +9,4 @@
  * @author MoronO
  */
 class PluginProcessmakerCaselinkaction extends CommonDBTM {
-}
\ No newline at end of file
+}
diff --git a/inc/casemap.class.php b/inc/casemap.class.php
index 2b2c53a..4c268c0 100644
--- a/inc/casemap.class.php
+++ b/inc/casemap.class.php
@@ -10,7 +10,7 @@
  */
 class PluginProcessmakerCasemap extends CommonDBTM {
 
-   static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtemplate=0) {
+   static function displayTabContentForItem(CommonGLPI $case, $tabnum = 1, $withtemplate = 0) {
       global $CFG_GLPI, $PM_SOAP;
 
       $rand = rand();
@@ -26,6 +26,7 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtempl
             "/cases/ajaxListener?action=processMap"
          )."&rand=$rand";
 
+      $PM_SOAP->echoDomain();
       echo "<script type='text/javascript' src='".$CFG_GLPI["root_doc"]."/plugins/processmaker/js/cases.js'></script>"; //?rand=$rand'
 
       $iframe = "<iframe
@@ -35,12 +36,12 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum=1, $withtempl
                   onload=\"onOtherFrameLoad( 'caseMap', 'caseiframe-caseMap', 'body', ".($project_type=='bpmn' ? "true" : "false" )." );\">
                  </iframe>";
 
-      $PM_SOAP->initCaseAndShowTab(['APP_UID' => $case->fields['case_guid'], 'DEL_INDEX' => 1], $iframe, $rand) ;
+      $PM_SOAP->initCaseAndShowTab(['APP_UID' => $case->fields['case_guid'], 'DEL_INDEX' => 1], $iframe, $rand);
 
    }
 
-   function getTabNameForItem(CommonGLPI $case, $withtemplate = 0){
+   function getTabNameForItem(CommonGLPI $case, $withtemplate = 0) {
       return __('Map', 'processmaker');
    }
 
-}
\ No newline at end of file
+}
diff --git a/inc/config.class.php b/inc/config.class.php
index 9520523..ea5f898 100644
--- a/inc/config.class.php
+++ b/inc/config.class.php
@@ -156,7 +156,7 @@ static function showConfigForm($item) {
       if (!$config->fields['maintenance']) {
 
          echo "<tr class='tab_bg_1'>";
-         echo "<td >".__('Server URL (must be in same domain than GLPI)', 'processmaker')."</td><td >";
+         echo "<td >".__('Server URL (must be in same domain than GLPI, if GLPI is using HTTPS, PM server must also use HTTPS)', 'processmaker')."</td><td >";
          echo "<input size='50' type='text' name='pm_server_URL' value='".$config->fields['pm_server_URL']."'>";
          echo "</td>";
 
@@ -315,24 +315,29 @@ function parseUrl( url ) {
          } else {
             echo "<font color='red'>".__('Not connected');
          }
+         echo "</td></tr>\n";
 
+         echo "<tr class='tab_bg_1'>";
+         echo "<td >" . __('Max cases per item (0=unlimited)', 'processmaker') . "</td>";
+         echo "<td ><input type='text' name='max_cases_per_item' value='".$config->fields["max_cases_per_item"]."'>";
          echo "</td></tr>\n";
+
       } else {
          echo "<tr><td  colspan='4' class='center b'>";
          PluginProcessmakerProcessmaker::showUnderMaintenance();
          echo "</td></tr>";
       }
 
-       echo "<tr><td  colspan='4' class='center b'>".__('Maintenance')."</td></tr>";
+      echo "<tr><td  colspan='4' class='center b'>".__('Maintenance')."</td></tr>";
 
-       echo "<tr class='tab_bg_1'>";
-       echo "<td >".__('Maintenance mode')."</td><td >";
-       Dropdown::showYesNo("maintenance", $config->fields['maintenance']);
-       echo "</td></tr>";
+      echo "<tr class='tab_bg_1'>";
+      echo "<td >".__('Maintenance mode')."</td><td >";
+      Dropdown::showYesNo("maintenance", $config->fields['maintenance']);
+      echo "</td></tr>";
 
-       echo "<tr><td colspan='4'></td></tr>";
+      echo "<tr><td colspan='4'></td></tr>";
 
-       echo "<tr><th  colspan='4'>".__('Processmaker system information', 'processmaker')."</th></tr>";
+      echo "<tr><th  colspan='4'>".__('Processmaker system information', 'processmaker')."</th></tr>";
       if ($setup_ok) {
          $info = $PM_SOAP->systemInformation( );
          echo '<tr><td>'.__('Version', 'processmaker').'</td><td>'.$info->version.'</td></tr>';
@@ -347,7 +352,7 @@ function parseUrl( url ) {
       } else {
          echo '<tr><td>'.__('Version', 'processmaker').'</td><td>'.__('Not yet!', 'processmaker').'</td></tr>';
       }
-      $config->showFormButtons(['candel'=>false]);
+      $config->showFormButtons(['candel' => false]);
 
       return false;
    }
diff --git a/inc/notificationtargetcase.class.php b/inc/notificationtargetcase.class.php
new file mode 100644
index 0000000..7e74e32
--- /dev/null
+++ b/inc/notificationtargetcase.class.php
@@ -0,0 +1,120 @@
+<?php
+/*
+ * @version $Id: notificationtargettaskcategory.class.php tomolimo $
+-------------------------------------------------------------------------
+
+ */
+
+if (!defined('GLPI_ROOT')) {
+   die("Sorry. You can't access directly to this file");
+}
+
+// Class NotificationTarget
+class PluginProcessmakerNotificationTargetCase extends PluginProcessmakerNotificationTargetProcessmaker {
+
+   // type
+   const EMAIL_RECIPIENTS = 200;
+
+   // user type
+   const RECIPIENTS  = 1;
+
+   /**
+    * Summary of getEvents
+    * @return string[]
+    */
+   public function getEvents() {
+      return ['send_email' => __('Send email', 'processmaker')];
+   }
+
+
+   /**
+    * Summary of addAdditionalTargets
+    * @param mixed $event
+    */
+   function addAdditionalTargets($event = '') {
+      $this->notification_targets = [];
+      $this->notification_targets_labels = [];
+      $this->addTarget(self::RECIPIENTS, __('eMail recipients', 'processmaker'), self::EMAIL_RECIPIENTS);
+   }
+
+
+   /**
+    * Summary of addSpecificTargets
+    * @param mixed $data
+    * @param mixed $options
+    */
+   function addSpecificTargets($data, $options) {
+
+      // test if we are in the good notification
+      // then in this case add the targets from the ['recipients']
+      if (isset($options['glpi_send_email'])) {
+         // normalize $options['glpi_send_email'] to an array of email parameters
+         $options['glpi_send_email'] = isset($options['glpi_send_email']['notifications_id']) ? [$options['glpi_send_email']] : $options['glpi_send_email'];
+
+         foreach($options['glpi_send_email'] as $params) {
+            if (isset($params['notifications_id'])
+                && $params['notifications_id'] == $data['notifications_id']) {
+               //Look for all targets whose type is Notification::ITEM_USER
+               switch ($data['type']) {
+                  case self::EMAIL_RECIPIENTS:
+
+                     switch ($data['items_id']) {
+
+                        case self::RECIPIENTS :
+                           $this->addUsers($params);
+                           break;
+                     }
+               }
+            }
+         }
+      }
+
+      // if no target is added to $this, then the notification will not be sent.
+
+   }
+
+
+   /**
+    * Add users from $options['glpi_send_email']['to']
+    *
+    * @param array $email_param should contain 'recipients'
+    *
+    * @return void
+    */
+   function addUsers($email_param = []) {
+      global $DB, $CFG_GLPI;
+
+      if (isset($email_param['recipients'])) {
+         $id_list = []; // for users with ids
+         $email_list = []; // for standalone emails
+
+         // normalize into array the recipient list
+         $email_param['recipients'] = is_array($email_param['recipients']) ? $email_param['recipients'] : [$email_param['recipients']];
+         foreach ($email_param['recipients'] as $user) {
+            if (is_numeric($user)) {
+               $id_list[] = intval($user);
+            } else {
+               $email_list[] = $user;
+            }
+         }
+
+         $query = $this->getDistinctUserSql()."
+                  FROM `glpi_users` ".
+                  $this->getProfileJoinSql()."
+                  WHERE `glpi_users`.`id` IN (".implode(',', $id_list).")";
+
+         foreach ($DB->request($query) as $data) {
+            $this->addToRecipientsList($data);
+         }
+
+         foreach($email_list as $email){
+            $this->addToRecipientsList([
+               'email'    => $email,
+               'language' => $CFG_GLPI["language"],
+               'users_id' => -1
+            ]);
+         }
+      }
+   }
+
+}
diff --git a/inc/notificationtargetprocessmaker.class.php b/inc/notificationtargetprocessmaker.class.php
new file mode 100644
index 0000000..6076fb9
--- /dev/null
+++ b/inc/notificationtargetprocessmaker.class.php
@@ -0,0 +1,226 @@
+<?php
+
+/**
+ * PluginProcessmakerNotificationTargetProcessmaker short summary.
+ *
+ * PluginProcessmakerNotificationTargetProcessmaker description.
+ *
+ * Common notificationtarget class for cases and tasks
+ *
+ * @version 1.0
+ * @author MoronO
+ */
+class PluginProcessmakerNotificationTargetProcessmaker extends NotificationTargetCommonITILObject {
+
+   const PM_USER_TYPE = 1000;
+
+   const OLD_TASK_TECH_IN_CHARGE = 1;
+
+
+   /**
+    * Summary of saveNotificationState
+    * @param mixed $donotif
+    * @return mixed
+    */
+   static function saveNotificationState($donotif) {
+      global $CFG_GLPI;
+      $savenotif = $CFG_GLPI["use_notifications"];
+      if (!$donotif) {
+         $CFG_GLPI["use_notifications"] = false;
+      }
+      return $savenotif;
+   }
+
+
+   /**
+    * Summary of restoreNotificationState
+    * @param mixed $savenotif
+    */
+   static function restoreNotificationState($savenotif) {
+      global $CFG_GLPI;
+      $CFG_GLPI["use_notifications"] = $savenotif;
+   }
+
+
+   /**
+    * Summary of getSubjectPrefix
+    * @param mixed $event
+    * @return string
+    */
+   function getSubjectPrefix($event = '') {
+      return '';
+   }
+
+
+   /**
+    * Summary of getTags
+    */
+   public function getTags() {
+
+      $tags = ['process.category'        => __('Process category', 'processmaker'),
+               'process.categoryid'      => __('Process category id', 'processmaker'),
+               'process.categorycomment' => __('Process category comment', 'processmaker'),
+               'case.id'                 => __('Case id', 'processmaker'),
+               'case.title'              => __('Case title', 'processmaker'),
+               'case.description'        => __('Case description', 'processmaker'),
+               'case.url'                => __('Case URL'),
+               'var.XXX'                 => __('Case variable \'XXX\'', 'processmaker'),
+               'array.YYY'               => __('List of values in \'YYY\' array', 'processmaker'),
+               'array.numberofYYY'       => __('Number of rows in \'YYY\' array', 'processmaker'),
+               'array.YYY.colname'       => __('Value for colname in \'YYY\' array', 'processmaker'),
+               '1darray.ZZZ.key'         => __('Value for key in \'ZZZ\' assoc array (1-dimension array)', 'processmaker'),
+               'item.type'               => __('Item type', 'processmaker'),
+               'item.id'                 => __('Item id', 'processmaker'),
+               'item.url'                => __('Item URL', 'processmaker'),
+               'item.title'              => __('Item title', 'processmaker')
+             ];
+
+      foreach ($tags as $tag => $label) {
+         $elt= ['tag'   => $tag,
+                'label' => $label,
+                'value' => true];
+         if ($tag == 'var.XXX') {
+            $elt['allowed_values'] = [__('XXX is to be replaced by any case variable names', 'processmaker')];
+         }
+         if ($tag == 'array.YYY') {
+            $elt['allowed_values'] = [__('YYY is to be replaced by any array variables', 'processmaker')];
+            $elt['foreach'] = true;
+         }
+         if ($tag == '1darray.ZZZ.key') {
+            $elt['allowed_values'] = [__('ZZZ is to be replaced by any assoc array variables (1-dimension array with key/value pairs)', 'processmaker')];
+         }
+         $this->addTagToList($elt);
+      }
+
+      asort($this->tag_descriptions);
+   }
+
+
+   /**
+    * Get all data needed for template processing
+    **/
+   public function addDataForTemplate($event, $options = []) {
+      global $CFG_GLPI, $PM_DB;
+
+      $excluded = ['_VAR_CHANGED_',
+                   'PIN',
+                   'APPLICATION',
+                   'PROCESS',
+                   'TASK',
+                   'INDEX',
+                   'USER_LOGGED',
+                   'USR_USERNAME',
+                   'APP_NUMBER',
+                   'GLPI_.*',
+                   'SYS_.*'
+                  ];
+
+      $process = new PluginProcessmakerProcess;
+
+      $process->getFromDB($options['case']->fields['plugin_processmaker_processes_id']);
+      $taskcat_id = $process->fields['taskcategories_id'];
+
+      // get case variable values
+      $res = $PM_DB->query("SELECT APP_DATA, APP_TITLE, APP_DESCRIPTION FROM APPLICATION WHERE APP_NUMBER = ".$options['case']->fields['id']);
+      if ($res && $PM_DB->numrows($res) == 1) {
+         // get all the case variables from $PM_DB
+         $caserow = $PM_DB->fetch_assoc($res);
+         $case_variables = unserialize($caserow['APP_DATA']);
+         $excluded_re = '/^(' . implode('|', $excluded) . ')$/u';
+         foreach ($case_variables as $key => $val) {
+            if (!preg_match($excluded_re, $key)) {
+               if (is_array($val)) {
+                  // add numberof for count of rows
+                  $this->data["##array.numberof$key##"] = count($val);
+                  // get the keys/vals of the sub-array
+                  foreach ($val as $attribute => $row) {
+                     if (is_array($row)) {
+                        $index = isset($this->data["array.$key"]) ? count($this->data["array.$key"]) : 0;
+                        foreach ($row as $col_name => $col_val) {
+                           $this->data["array.$key"][$index]["##array.$key.$col_name##"] = $col_val;
+                           $this->data["##lang.array.$key.$col_name##"] = $col_name;
+                        }
+                     } else {
+                        $this->data["1darray.$key"]["##array.$key.$attribute##"] = $row;
+                        $this->data["##lang.1darray.$key.$attribute##"] = $attribute;
+                     }
+                  }
+               } else {
+                  $this->data["##var.$key##"] = $val;
+                  $this->data["##lang.var.$key##"] = $key;
+               }
+            }
+         }
+         $this->data['##case.title##'] = $caserow['APP_TITLE'];
+         $this->data['##case.description##'] = $caserow['APP_DESCRIPTION'];
+      }
+
+      // case id
+      $this->data['##case.id##'] = $options['case']->fields['id'];
+
+      // case URL
+      $this->data['##case.url##'] = $this->formatURL($options['additionnaloption']['usertype'],
+                                                     urlencode(urlencode($CFG_GLPI["url_base"] .
+                                                               PluginProcessmakerCase::getFormURLWithID($options['case']->fields['id'], false))));
+
+      // parent task information: meta data on process
+      // will get parent of task which is the process task category
+      $tmp_taskcatinfo['name'] = DropdownTranslation::getTranslatedValue($taskcat_id, 'TaskCategory', 'name');
+      $tmp_taskcatinfo['comment'] = DropdownTranslation::getTranslatedValue($taskcat_id, 'TaskCategory', 'comment');
+      // process title
+      $this->data['##process.categoryid##'] = $taskcat_id;
+      $this->data['##process.category##'] = $tmp_taskcatinfo['name'];
+      $this->data['##process.categorycomment##'] = $tmp_taskcatinfo['comment'];
+
+      // add information about item that hosts the case
+      $item = new $options['case']->fields['itemtype'];
+      $item->getFromDB($options['case']->fields['items_id']);
+      $this->data['##item.type##']  = $item->getTypeName(1);
+      $this->data['##item.id##']    = sprintf("%07d", $options['case']->fields['items_id']);  // to have items_id with 7 digits with leading 0
+      $this->data['##item.url##']   = $this->formatURL($options['additionnaloption']['usertype'],
+                                                       urlencode(urlencode($CFG_GLPI["url_base"] .
+                                                                 $item::getFormURLWithID($options['case']->fields['items_id'], false))));
+      $this->data['##item.title##'] = HTML::entities_deep($item->fields['name']);
+
+      // add labels to tags that are not set
+      $this->getTags();
+      foreach ($this->tag_descriptions[NotificationTarget::TAG_LANGUAGE] as $tag => $values) {
+         if (!isset($this->data[$tag])) {
+            $this->data[$tag] = $values['label'];
+         }
+      }
+   }
+
+
+   /**
+    * Get header to add to content
+    **/
+   function getContentHeader() {
+
+      if ($this->getMode() == \Notification_NotificationTemplate::MODE_MAIL
+         && MailCollector::getNumberOfActiveMailCollectors()
+      ) {
+         return NotificationTargetTicket::HEADERTAG.' '.__('To answer by email, write above this line').' '.
+                NotificationTargetTicket::HEADERTAG;
+      }
+
+      return '';
+   }
+
+
+   /**
+    * Get footer to add to content
+    **/
+   function getContentFooter() {
+
+      if ($this->getMode() == \Notification_NotificationTemplate::MODE_MAIL
+         && MailCollector::getNumberOfActiveMailCollectors()
+      ) {
+         return NotificationTargetTicket::FOOTERTAG.' '.__('To answer by email, write under this line').' '.
+                NotificationTargetTicket::FOOTERTAG;
+      }
+
+      return '';
+   }
+
+}
\ No newline at end of file
diff --git a/inc/notificationtargettask.class.php b/inc/notificationtargettask.class.php
new file mode 100644
index 0000000..1deff80
--- /dev/null
+++ b/inc/notificationtargettask.class.php
@@ -0,0 +1,327 @@
+<?php
+/*
+ * @version $Id: notificationtargettaskcategory.class.php tomolimo $
+-------------------------------------------------------------------------
+
+ */
+
+if (!defined('GLPI_ROOT')) {
+   die("Sorry. You can't access directly to this file");
+}
+
+// Class NotificationTarget
+class PluginProcessmakerNotificationTargetTask extends PluginProcessmakerNotificationTargetProcessmaker {
+
+
+   /**
+    * Summary of getDefaultEvents
+    * @return array[]
+    */
+   private static function getDefaultEvents() {
+      return ['task_add'      => ['event' => 'task_add_',      'label' => __('Task add'),       'glpi' => 'add_task'],
+              'task_reassign' => ['event' => 'task_reassign_', 'label' => __('Task re-assign'), 'glpi' => 'update_task'],
+              'task_unclaim'  => ['event' => 'task_unclaim_',  'label' => __('Task un-claim'),  'glpi' => 'update_task'],
+              'task_done'     => ['event' => 'task_done_',     'label' => __('Task done'),      'glpi' => 'update_task'],
+              'task_reminder' => ['event' => 'task_reminder_', 'label' => __('Task reminder'),  'glpi' => 'update_task']
+             ];
+   }
+
+
+   /**
+    * Summary of getDefaultGLPIEvents
+    * Will return the GLPI default task event matching a self type
+    * @param string $type
+    * @return string
+    */
+   static function getDefaultGLPIEvents($type) {
+      $events = self::getDefaultEvents();
+      return $events[$type]['glpi'];
+   }
+
+
+   /**
+    * Summary of getNotification
+    * @param mixed $evt
+    * @param mixed $taskcat
+    * @param mixed $entity
+    * @return array
+    */
+   static function getNotifications($evt, $taskcat, $entity) {
+      // search if at least one active notification is existing for that pm task with that event 'task_update_'.$glpi_task->fields['taskcategories_id']
+      $defaultEvents = self::getDefaultEvents();
+      $event = $defaultEvents[$evt]['event'].$taskcat;
+      $dbu = new DbUtils;
+      $crit = $dbu->getEntitiesRestrictCriteria(Notification::getTable(), 'entities_id', $entity, true);
+      return ['event' => $event, 'notifications' => $dbu->getAllDataFromTable(Notification::getTable(), ['itemtype' => 'PluginProcessmakerTask', 'event' => $event, 'is_active' => 1, $crit])];
+   }
+
+
+   /**
+    * Summary of getEvents
+    * @return string[]
+    */
+   public function getEvents() {
+      global $DB;
+      $actions = [];
+
+      $defaultEvents = self::getDefaultEvents();
+
+      $table = PluginProcessmakerTaskCategory::getTable();
+      $ptable = PluginProcessmakerProcess::getTable();
+      $query = "SELECT $table.taskcategories_id AS taskcat, $ptable.taskcategories_id AS ptaskcat FROM $table
+                LEFT JOIN $ptable ON $ptable.id=$table.plugin_processmaker_processes_id";
+
+      $ptaskcats = [];
+      $temp = new TaskCategory;
+      foreach ($DB->request($query) as $row) {
+         if (!isset($ptaskcats[$row['ptaskcat']])) {
+            $temp->getFromDB($row['ptaskcat']);
+            $ptaskcats[$row['ptaskcat']] = $temp->fields['name'];
+         }
+         $temp->getFromDB($row['taskcat']);
+
+         foreach($defaultEvents as $events) {
+            $actions[$events['event'].$row['taskcat']] = $ptaskcats[$row['ptaskcat']]." > ".$temp->fields['name'].": " . $events['label'];
+         }
+      }
+
+      return $actions;
+   }
+
+
+   /**
+    * Get all data needed for template processing
+    **/
+   public function addDataForTemplate($event, $options = []) {
+      global $PM_DB, $CFG_GLPI;
+
+      if (!isset($options['case']) || $options['case'] == null) {
+         $mycase = new PluginProcessmakerCase;
+         $mycase->getFromDB($options['plugin_processmaker_cases_id']);
+         $options['case'] = $mycase;
+      }
+      parent::addDataForTemplate($event, $options);
+
+      $events = self::getDefaultEvents();
+      $locevent = explode('_', $event);
+      $baseevent = $locevent[0].'_'.$locevent[1];
+      $taskcat_id = $locevent[2];
+
+      // task action: add, update or done
+      $this->data['##task.action##'] = $events[$baseevent]['label'];
+
+      // task category information: meta data on task
+      $tmp_taskcatinfo['name'] = DropdownTranslation::getTranslatedValue($taskcat_id, 'TaskCategory', 'name');
+      $tmp_taskcatinfo['comment'] = DropdownTranslation::getTranslatedValue($taskcat_id, 'TaskCategory', 'comment');
+      $this->data['##task.categoryid##'] = $taskcat_id;
+      $this->data['##task.category##'] = $tmp_taskcatinfo['name'];
+      $this->data['##task.categorycomment##'] = $tmp_taskcatinfo['comment'];
+
+      // task information
+      $taskobj = $this->obj;
+
+      // del index
+      $this->data['##task.delindex##'] = $taskobj->fields['del_index'];
+
+      // is private?
+      $this->data['##task.isprivate##'] = Dropdown::getYesNo(false);
+      if ($taskobj->maybePrivate()) {
+         $this->data['##task.isprivate##'] = Dropdown::getYesNo($taskobj->fields['is_private']);
+      }
+      // status
+      $this->data['##task.status##'] = Planning::getState($taskobj->fields['state']);
+      // creation date
+      $this->data['##task.date##'] = Html::convDateTime($taskobj->fields['date_creation']);
+      // update date
+      $this->data['##task.update##'] = Html::convDateTime($taskobj->fields['date_mod']);
+      // content: don't know if this could be interesting
+      $this->data['##task.description##'] = $taskobj->fields['content'];
+
+      // task creator
+      // should always be Process Maker user
+      $dbu = new DbUtils();
+      $this->data['##task.author##'] = Html::clean($dbu->getUserName($taskobj->fields['users_id']));
+
+      // task editor
+      $this->data['##task.lastupdater##'] = Html::clean($dbu->getUserName($taskobj->fields['users_id_editor']));
+
+      // task technician
+      $this->data['##task.user##'] = '';
+      $this->data['##task.user.login##'] = ''; // by default
+      $tech = new User;
+      if ($taskobj->fields['users_id_tech'] > 0 
+          && $tech->getFromDB($taskobj->fields['users_id_tech'])) {
+         $this->data['##task.user##'] = Html::clean($dbu->getUserName($taskobj->fields['users_id_tech']));
+         $this->data['##task.user.login##'] = $tech->fields['name'];
+      }
+      $oldtech = new User;
+      if (isset($options['old_users_id_tech']) 
+          && $options['old_users_id_tech'] > 0 
+          && $oldtech->getFromDB($options['old_users_id_tech'])) {
+         $this->data['##task.former.user##'] = Html::clean($dbu->getUserName($options['old_users_id_tech']));
+         $this->data['##task.former.user.login##'] = $oldtech->fields['name'];
+      }
+
+      // task group technician
+      $this->data['##task.group##'] = Html::clean(Toolbox::clean_cross_side_scripting_deep(Dropdown::getDropdownName("glpi_groups", $taskobj->fields['groups_id_tech'])), true, 2, false);
+
+      // task planning
+      $this->data['##task.begin##'] = '';
+      $this->data['##task.end##'] = '';
+      if (!is_null($taskobj->fields['begin'])) {
+         $this->data['##task.begin##'] = Html::convDateTime($taskobj->fields['begin']);
+         $this->data['##task.end##'] = Html::convDateTime($taskobj->fields['end']);
+      }
+      // task duration
+      $this->data['##task.time##'] = Html::timestampToString($taskobj->fields['actiontime'], false);
+
+      // add labels to tags that are not set
+      $this->getTags();
+      foreach ($this->tag_descriptions[NotificationTarget::TAG_LANGUAGE] as $tag => $values) {
+         if (!isset($this->data[$tag])) {
+            $this->data[$tag] = $values['label'];
+         }
+      }
+   }
+
+
+   /**
+    * Summary of getTags
+    */
+   public function getTags() {
+
+      parent::getTags();
+
+      $tags = ['task.action'             => __('Task action', 'processmaker'),
+               'task.author'             => __('Writer'),
+               'task.isprivate'          => __('Private'),
+               'task.date'               => __('Opening date'),
+               'task.description'        => __('Description'),
+               'task.categoryid'         => __('Category id'),
+               'task.category'           => __('Category'),
+               'task.categorycomment'    => __('Category comment'),
+               'task.time'               => __('Total duration'),
+               'task.user'               => __('User assigned to task'),
+               'task.user.login'         => __('User login assigned to task'),
+               'task.former.user'        => __('Former user assigned to task'),
+               'task.former.user.login'  => __('Former user login assigned to task'),
+               'task.group'              => __('Group assigned to task'),
+               'task.begin'              => __('Start date'),
+               'task.end'                => __('End date'),
+               'task.status'             => __('Status'),
+               'task.lastupdater'        => __('Last updater'),
+               'task.update'             => __('Last update'),
+               'task.delindex'           => __('Delegation index')
+             ];
+      foreach ($tags as $tag => $label) {
+         $elt= ['tag'   => $tag,
+                'label' => $label,
+                'value' => true];
+
+         $this->addTagToList($elt);
+      }
+      asort($this->tag_descriptions);
+   }
+
+
+   /**
+    * Summary of addAdditionalTargets
+    * @param mixed $event
+    */
+   function addAdditionalTargets($event = '') {
+
+      $this->addTarget(Notification::TASK_ASSIGN_TECH, __('Technician in charge of the task'));
+      $this->addTarget(Notification::TASK_ASSIGN_GROUP, __('Group in charge of the task'));
+
+      $this->addTarget(Notification::OBSERVER_GROUP, __('Watcher group'));
+      $this->addTarget(Notification::OBSERVER, __('Watcher'));
+
+      $this->addTarget(Notification::AUTHOR, __('Requester'), PluginProcessmakerNotificationTargetProcessmaker::PM_USER_TYPE);
+
+      if (strpos($event, 'task_update_') === 0) {
+         $this->addTarget(Notification::OLD_TECH_IN_CHARGE,
+                          __('Former technician in charge of the task'));
+      }
+
+   }
+
+
+   /**
+    * Summary of addSpecificTargets
+    * @param mixed $data
+    * @param mixed $options
+    */
+   function addSpecificTargets($data, $options) {
+
+      $obj = $this->obj;
+      $this->obj = $options['obj'];
+
+      switch ($data['type']) {
+         case PluginProcessmakerNotificationTargetProcessmaker::PM_USER_TYPE :
+
+            switch ($data['items_id']) {
+
+               //Send to the requester of the ITIL object
+               case Notification::AUTHOR :
+                  $this->addItemAuthor();
+                  break;
+            }
+            break;
+
+         case Notification::USER_TYPE :
+
+            switch ($data['items_id']) {
+
+               //Notification to the ITIL object's observer group
+               case Notification::OBSERVER_GROUP :
+                  $this->addLinkedGroupByType(CommonITILActor::OBSERVER);
+                  break;
+
+               //Notification to the ITIL object's observer user
+               case Notification::OBSERVER :
+                  $this->addLinkedUserByType(CommonITILActor::OBSERVER);
+                  break;
+
+               //Send to the ITIL object followup author
+               case Notification::TASK_ASSIGN_TECH :
+                  $this->addTaskAssignUser($options);
+                  break;
+
+               //Send to the ITIL object task group assigned
+               case Notification::TASK_ASSIGN_GROUP :
+                  $this->addTaskAssignGroup($options);
+                  break;
+
+               //Send to the technician previously in charge of the task (before re-assignment)
+               case Notification::OLD_TECH_IN_CHARGE :
+                  $this->addOldAssignTechnician($options);
+                  break;
+
+            }
+      }
+
+      $this->obj = $obj;
+   }
+
+
+   /**
+    * Summary of addOldAssignTechnician
+    * @param  $options
+    */
+   function addOldAssignTechnician($options = []) {
+      global $DB;
+
+      // In case of delete task pass user id
+      if (isset($options['old_users_id_tech'])) {
+         $query = $this->getDistinctUserSql()."
+                  FROM `glpi_users` ".
+                  $this->getProfileJoinSql()."
+                  WHERE `glpi_users`.`id` = '".$options['old_users_id_tech']."'";
+
+         foreach ($DB->request($query) as $data) {
+            $this->addToRecipientsList($data);
+         }
+      }
+   }
+
+}
diff --git a/inc/process.class.php b/inc/process.class.php
index 8d8d3c6..af4defa 100644
--- a/inc/process.class.php
+++ b/inc/process.class.php
@@ -44,6 +44,19 @@ function maybeDeleted() {
       return false;
    }
 
+
+   /**
+    * Get default values to search engine to override
+    **/
+   static function getDefaultSearchRequest() {
+
+      $search = ['sort'     => 1,
+                 'order'    => 'ASC'];
+
+      return $search;
+   }
+
+
    /**
    * Summary of refreshTasks
    * will refresh (re-synch) all process task list
@@ -486,6 +499,18 @@ function getSearchOptions() {
       $tab[19]['massiveaction'] = true;
       $tab[19]['datatype']      = 'bool';
 
+      $tab[20]['table']         = 'glpi_plugin_processmaker_processes';
+      $tab[20]['field']         = 'maintenance';
+      $tab[20]['name']          = __('Maintenance', 'processmaker');
+      $tab[20]['massiveaction'] = true;
+      $tab[20]['datatype']      = 'bool';
+
+      $tab[21]['table']         = 'glpi_plugin_processmaker_processes';
+      $tab[21]['field']         = 'max_cases_per_item';
+      $tab[21]['name']          = __('Max cases per item (0=unlimited)', 'processmaker');
+      $tab[21]['massiveaction'] = true;
+      $tab[21]['datatype']      = 'number';
+
       return $tab;
    }
 
@@ -594,7 +619,7 @@ function showForm ($ID, $options = ['candel'=>false]) {
       echo "</td></tr>";
 
       echo "<tr class='tab_bg_1'>";
-      echo "<td >".__("Active")."</td><td>";
+      echo "<td >".__('Active')."</td><td>";
       Dropdown::showYesNo("is_active", $this->fields["is_active"]);
       echo "</td></tr>";
 
@@ -608,6 +633,11 @@ function showForm ($ID, $options = ['candel'=>false]) {
       Dropdown::showYesNo("insert_task_comment", $this->fields["insert_task_comment"]);
       echo "</td></tr>";
 
+      echo "<tr class='tab_bg_1'>";
+      echo "<td >" . __('Max cases per item (0=unlimited)', 'processmaker') . "</td>";
+      echo "<td ><input type='text' name='max_cases_per_item' value='".$this->fields["max_cases_per_item"]."'>";
+      echo "</td></tr>\n";
+
       echo "<tr class='tab_bg_1'>";
       echo "<td >".__('Visible in Incident for Central interface', 'processmaker')."</td><td>";
       Dropdown::showYesNo("is_incident", $this->fields["is_incident"]);
@@ -680,6 +710,15 @@ function showForm ($ID, $options = ['candel'=>false]) {
       Dropdown::showFromArray( 'project_type', self::getAllTypeArray(), [ 'value' => $this->fields["project_type"] ] );
       echo "</td></tr>";
 
+      echo "<tr class='tab_bg_1'>";
+      echo "<td >".__('Maintenance mode')."</td><td>";
+      Dropdown::showYesNo("maintenance", $this->fields["maintenance"]);
+      if ($this->fields["maintenance"]) {
+         echo "</td><td>";
+         echo "<img src='/plugins/processmaker/pics/verysmall-under_maintenance.png' alt='Synchronize Task List' title='Synchronize Task List'>";
+      }
+      echo "</td></tr>";
+
       $this->showFormButtons($options);
    }
 
@@ -713,7 +752,12 @@ static function getSqlSearchResult ($count = true, $search = '') {
       }
 
       if (strlen($search)>0 && $search!=$CFG_GLPI["ajax_wildcard"]) {
-         $where .= " AND (glpi_plugin_processmaker_processes.name $search
+         if ($where == '') {
+            $where = ' WHERE ';
+         } else {
+            $where .= ' AND ';
+         }
+         $where .= " (glpi_plugin_processmaker_processes.name $search
                         OR glpi_plugin_processmaker_processes.comment $search) ";
       }
 
@@ -801,5 +845,23 @@ static function dropdown($options = []) {
 
    }
 
+
+   /**
+    * Summary of underMaintenance
+    * Shows a nice(?) under maintenance message
+    */
+   static function showUnderMaintenance($ptitle, $size = '') {
+      global $CFG_GLPI;
+      if ($size != '') {
+         $size .= '-';
+      }
+      echo "<div class='center'>";
+
+      echo Html::image($CFG_GLPI['root_doc']."/plugins/processmaker/pics/{$size}under_maintenance.png");
+      echo "<p style='font-weight: bold;'>";
+      echo sprintf(__('Process \'%s\' is under maintenance, please retry later, thank you.', 'processmaker'), $ptitle);
+      echo "</p>";
+      echo "</div>";
+   }
 }
 
diff --git a/inc/processmaker.class.php b/inc/processmaker.class.php
index aaa3d22..c049a74 100644
--- a/inc/processmaker.class.php
+++ b/inc/processmaker.class.php
@@ -84,7 +84,7 @@ class PluginProcessmakerProcessmaker extends CommonDBTM {
    private $pmWorkspace = "";
    private $pmAdminSession = false;
 
-   private $taskWriter = 0;
+   var $taskWriter = 0;
    private $pm_group_guid = ''; // guid for default user group in Process Maker is used for all GLPI user synchronization into ProcessMaker
    var $lasterror;
    var $lang;
@@ -114,8 +114,8 @@ static function getTable($classname = null) {
    static function getAllPMErrorArray() {
 
       $tab = [self::ERROR_CREATING_CASE  => _x('errors', 'Error creating case!', 'processmaker'),
-                   self::ERROR_NO_RIGHTS      => _x('errors', 'Can\'t create case: no rights for it!', 'processmaker'),
-                   self::ERROR_CREATING_CASE2 => _x('errors', 'Error creating case!', 'processmaker')];
+              self::ERROR_NO_RIGHTS      => _x('errors', 'Can\'t create case: no rights for it!', 'processmaker'),
+              self::ERROR_CREATING_CASE2 => _x('errors', 'Error creating case!', 'processmaker')];
 
       return $tab;
    }
@@ -180,16 +180,22 @@ private function openSoap() {
             $this->taskWriter = $this->config->fields['users_id'];
             $this->pm_group_guid = $this->config->fields['pm_group_guid'];
 
+            //$cipher_list = openssl_get_cipher_methods(true);
+
             $wsdl = $this->serverURL."/services/wsdl2";
             $context['ssl'] = ['verify_peer_name'    => $this->config->fields['ssl_verify'],    // Verification of peer name
                                'verify_peer'         => $this->config->fields['ssl_verify'],    // Verification of SSL certificate used
+                               //'ciphers'             => 'RSA',
                               ];
 
-            $options = [ 'stream_context' => stream_context_create($context),
-                         'soap_version'   => SOAP_1_2,
-                         'compression'    => SOAP_COMPRESSION_ACCEPT | SOAP_COMPRESSION_GZIP,
-                          //'proxy_host' => 'localhost',
-                          //'proxy_port' => 8888
+            $options = ['stream_context' => stream_context_create($context),
+                        'soap_version'   => SOAP_1_2,
+                        'compression'    => SOAP_COMPRESSION_ACCEPT | SOAP_COMPRESSION_GZIP,
+                        'keep_alive'     => false,
+                        //'trace'      => true,
+                        //'exceptions' => false,
+                        //'proxy_host' => 'localhost',
+                        //'proxy_port' => 8889
                        ];
 
             $this->pmSoapClient = new SoapClient($wsdl, $options);
@@ -246,7 +252,7 @@ function login($admin_or_user = false, $case_guid = 'default') {
                $gusr = new User;
                if (is_numeric($admin_or_user)) {
                   $gusr->getFromDB($admin_or_user);
-               } elseif ($admin_or_user !== false) {
+               } else if ($admin_or_user !== false) {
                   $gusr->getFromDBbyName($admin_or_user);
                } else {
                   $gusr->getFromDB(Session::getLoginUserID());
@@ -367,9 +373,9 @@ function getCaseInfo($caseGuid, $delIndex = '') {
    *       routes a case (i.e., moves the case to the next task in the process according to its routing rules).
    *       Embedded routeCase() PM web service call (definition: http://wiki.processmaker.com/index.php/2.0/ProcessMaker_WSDL_Web_Services#routeCase.28.29)
    *       A session must be open before with login()
-   * @param $case_guid The case ID, which can be obtained with the caseList() function
-   * @param $delIndex The delegation index, which is a positive integer to identify the current task of the case. If empty then use current delIndex.
-   * @return a routeCaseResponse object, or false exception occured. routing is normalized to be always an array of routeListStruct
+   * @param $case_guid string The case GUID, which can be obtained with the caseList() function
+   * @param $delIndex integer The delegation index, which is a positive integer to identify the current task of the case. If empty then use current delIndex.
+   * @return stdClass|boolean routeCaseResponse object or false when exception occured. routing is normalized to be always an array of routeListStruct
    */
    function routeCase($case_guid, $delIndex) {
       try {
@@ -1105,12 +1111,12 @@ static function cronPMTaskActions($crontask = null) {
                      }
 
                      // do not send notifications
-                     $donotif = self::saveNotification(false);
+                     $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState(false);
 
                      // now manage tasks associated with item
                      $PM_SOAP->claimTask( $postdata['APP_UID'], $postdata['DEL_INDEX'], $users_id );
 
-                     self::restoreNotification($donotif);
+                     PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
 
                   }
 
@@ -1290,9 +1296,9 @@ static function cronPMUsers($task) {
                // insert into DB the link between glpi users and pm user
                $pmuser = new PluginProcessmakerUser;
                if ($pmuser->getFromDB( $user['id'] )) {
-                  $pmuser->update( [ 'id' => $user['id'], 'pm_users_id' => $pmResult->userUID, 'password' => md5( $pass ) ] );
+                  $pmuser->update( [ 'id' => $user['id'], 'pm_users_id' => $pmResult->userUID ] );
                } else {
-                  $pmuser->add( [ 'id' => $user['id'], 'pm_users_id' => $pmResult->userUID, 'password' => md5( $pass ) ] );
+                  $pmuser->add( [ 'id' => $user['id'], 'pm_users_id' => $pmResult->userUID ] );
                }
                $actionCode = 1;
 
@@ -1440,18 +1446,35 @@ public static function plugin_pre_item_add_processmaker($parm) {
          $caseInfo = $myProcessMaker->getCaseInfo( $parm->input['processmaker_caseguid'], $parm->input['processmaker_delindex']);
          $parm->input['name'] = $PM_DB->escape($caseInfo->caseName );
 
-         $caseInitialDueDate = $myProcessMaker->getVariables(  $parm->input['processmaker_caseguid'], [ 'GLPI_ITEM_TITLE', 'GLPI_ITEM_INITIAL_DUE_DATE' ]);
-         if (array_key_exists( 'GLPI_ITEM_INITIAL_DUE_DATE', $caseInitialDueDate )) {
-            $parm->input['time_to_resolve'] = $caseInitialDueDate[ 'GLPI_ITEM_INITIAL_DUE_DATE' ]." 23:59:59";
+         $casegetvariables = ['GLPI_ITEM_TITLE', 'GLPI_ITEM_INITIAL_DUE_DATE', 'GLPI_ITEM_DUE_DATE'];
+         $caseresetvariables = [];
+
+         $caseDueDate = $myProcessMaker->getVariables(  $parm->input['processmaker_caseguid'], $casegetvariables);
+         if (array_key_exists('GLPI_ITEM_INITIAL_DUE_DATE', $caseDueDate)) {
+            $parm->input['time_to_resolve'] = $caseDueDate['GLPI_ITEM_INITIAL_DUE_DATE'];
+            $caseresetvariables['GLPI_ITEM_INITIAL_DUE_DATE'] = '';
+         }
+         if (array_key_exists( 'GLPI_ITEM_DUE_DATE', $caseDueDate )) {
+            $parm->input['time_to_resolve'] = $caseDueDate['GLPI_ITEM_DUE_DATE'];
+            $caseresetvariables['GLPI_ITEM_DUE_DATE'] = '';
+         }
+         $re = '/^(?\'date\'[0-9]{4}-[0-1][0-9]-[0-3][0-9])( (?\'time\'[0-2][0-9]:[0-5][0-9]:[0-5][0-9]))*$/';
+         if (preg_match($re, $parm->input['time_to_resolve'], $matches) && !array_key_exists('time', $matches)) {
+            $parm->input['time_to_resolve'] .= " 23:59:59";
          }
+
          $txtItemTitle = $caseInfo->caseName;
-         if (array_key_exists( 'GLPI_ITEM_TITLE', $caseInitialDueDate )) {
-            $txtItemTitle = $caseInitialDueDate[ 'GLPI_ITEM_TITLE' ];
-            // reset those variables
-            $resultSave = $myProcessMaker->sendVariables( $parm->input['processmaker_caseguid'], [ "GLPI_ITEM_TITLE" => ''] );
+         if (array_key_exists( 'GLPI_ITEM_TITLE', $caseDueDate )) {
+            $txtItemTitle = $caseDueDate['GLPI_ITEM_TITLE'];
+            // reset item title case variable
+            $caseresetvariables['GLPI_ITEM_TITLE'] = '';
          }
          $parm->input['name'] = $PM_DB->escape($txtItemTitle );
 
+         if (count($caseresetvariables)) {
+            $resultSave = $myProcessMaker->sendVariables( $parm->input['processmaker_caseguid'], $caseresetvariables );
+         }
+
          $procDef = new PluginProcessmakerProcess;
          $procDef->getFromGUID( $caseInfo->processId );
          if (isset($parm->input['type'])) {
@@ -1465,6 +1488,12 @@ public static function plugin_pre_item_add_processmaker($parm) {
       }
    }
 
+
+   /**
+    * Summary of plugin_item_add_processmaker
+    * @param mixed $parm
+    * @return void
+    */
    public static function plugin_item_add_processmaker($parm) {
       global $DB, $GLOBALS, $PM_SOAP;
 
@@ -1493,74 +1522,12 @@ public static function plugin_item_add_processmaker($parm) {
 
          // before routing, send items_id and itemtype
          // as this information was not available at case creation
-         $myCase->sendVariables( [ "GLPI_TICKET_ID" => $items_id ] );
-
-         // route case
-         $pmRouteCaseResponse = $PM_SOAP->routeCase($case_guid, $parm->input['processmaker_delindex'] );
-
-         // gets new case status
-         $caseInfo = $myCase->getCaseInfo();//$parm->input['processmaker_delindex']);
-         // now manage tasks associated with item
-         // create new tasks
-         if (property_exists( $pmRouteCaseResponse, 'routing' )) {
-            // now tries to get some variables to setup content for new task and to append text to solved task
-            $txtForTasks = $myCase->getVariables( [ "GLPI_ITEM_APPEND_TO_TASK",
-                                                         "GLPI_ITEM_SET_STATUS",
-                                                         "GLPI_TICKET_FOLLOWUP_CONTENT",
-                                                         "GLPI_TICKET_FOLLOWUP_IS_PRIVATE",
-                                                         "GLPI_TICKET_FOLLOWUP_REQUESTTYPES_ID" ] );
-            $itemSetStatus = '';
-            if (array_key_exists( 'GLPI_ITEM_SET_STATUS', $txtForTasks )) {
-               $itemSetStatus = $txtForTasks[ 'GLPI_ITEM_SET_STATUS' ];
-            }
-            if (array_key_exists( 'GLPI_ITEM_APPEND_TO_TASK', $txtForTasks )) {
-               $txtToAppendToTask = $txtForTasks[ 'GLPI_ITEM_APPEND_TO_TASK' ];
-            } else {
-               $txtToAppendToTask  = '';
-            }
-            $createFollowup = false; // by default
-            if (array_key_exists( 'GLPI_TICKET_FOLLOWUP_CONTENT', $txtForTasks ) && $txtForTasks[ 'GLPI_TICKET_FOLLOWUP_CONTENT' ] != '') {
-               $createFollowup = true;
-            }
-
-            // reset those variables
-            $resultSave = $myCase->sendVariables( [ "GLPI_ITEM_APPEND_TO_TASK" => '',
-                                                         "GLPI_ITEM_SET_STATUS" => '',
-                                                         "GLPI_TICKET_FOLLOWUP_CONTENT" => '',
-                                                         "GLPI_TICKET_FOLLOWUP_IS_PRIVATE" => '',
-                                                         "GLPI_TICKET_FOLLOWUP_REQUESTTYPES_ID" => '' ] );
+         $myCase->sendVariables( [ "GLPI_TICKET_ID" => $items_id,
+                                   "GLPI_ITEM_ID"   => $items_id,
+                                   "GLPI_ITEM_TYPE" => $itemtype,
+                                 ] );
 
-            // routing has been done, then solve 1st task
-            $PM_SOAP->solveTask($myCase->getID(), $parm->input['processmaker_delindex'], [ 'txtToAppend' => $txtToAppendToTask, 'notif' => false] );
-
-            // create a followup if requested
-            if ($createFollowup && $itemtype == 'Ticket') {
-               $PM_SOAP->addTicketFollowup( $items_id, $txtForTasks );
-            }
-
-            // and create GLPI tasks for the newly created PM tasks.
-            foreach ($pmRouteCaseResponse->routing as $route) {
-               $PM_SOAP->addTask( $myCase->getID(),
-                                  $myCase->fields['itemtype'],
-                                  $myCase->fields['items_id'],
-                                  $caseInfo,
-                                  $route->delIndex,
-                                  PluginProcessmakerUser::getGLPIUserId( $route->userId ),
-                                  0,
-                                  $route->taskId,
-                                  $route->delThread );
-            }
-
-            if ($itemSetStatus != '') {
-               $PM_SOAP->setItemStatus($myCase->fields['itemtype'], $myCase->fields['items_id'], $itemSetStatus );
-            }
-         }
-
-         // evolution of case status: DRAFT, TO_DO, COMPLETED, CANCELLED
-         $myCase->update( ['id'          => $myCase->getID(),
-                           'case_status' => $caseInfo->caseStatus,
-                           'name'        => $caseInfo->caseName
-                          ]);
+         $PM_SOAP->derivateCase($myCase, ['DEL_INDEX' => $parm->input['processmaker_delindex']]);
 
       } else {//if( array_key_exists('_head', $parm->input) ) { // this ticket have been created via email receiver.
          $ptnProcessToStart = "/##TicketProcess:\s*#([0-9a-f]{32})\s*##/i";
@@ -1627,9 +1594,9 @@ public static function addWatcher($itemType, $itemId, $techId) {
             $glpi_item_user = $dbu->getItemForItemtype( $glpi_item->getType() . "_User" );
 
             // do not send notifications
-            $donotif = self::saveNotification(false);
+            $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState(false);
             $glpi_item_user->add( [ $glpi_item::getForeignKeyField() => $glpi_item->getId(), 'users_id' => $techId, 'type' => CommonITILActor::OBSERVER, '_disablenotif' => true ] );
-            self::restoreNotification($donotif);
+            PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
             return true;
          }
       }
@@ -1657,13 +1624,17 @@ public static function addWatcher($itemType, $itemId, $techId) {
    */
    public function addTask($cases_id, $itemtype, $items_id, $caseInfo, $delIndex, $techId, $groupId, $pmTaskId, $delThread, $options = []) {
       global $DB, $PM_DB, $_SESSION;
+
       $dbu = new DbUtils;
+
       $default_options = [
         'txtTaskContent' => '',
         'start_date'     => '',
         'end_date'       => '',
+        'reminder'       => '',
         'notif'          => true
         ];
+
       foreach ($default_options as $key => $opt) {
          if (!isset($options[$key])) {
             $options[$key] = $opt;
@@ -1710,12 +1681,13 @@ public function addTask($cases_id, $itemtype, $items_id, $caseInfo, $delIndex, $
       $input['users_id'] = $this->taskWriter;
 
       // manage groups
-      if ($techId == 0) { // then we must look-up DB to get the pseudo-group that will be assigned to the task
+      if ($techId == 0) { // then we must look-up DB to get the group that will be assigned to the task
          $groupname='';
          if ($groupId == 0) {
+            // TU_RELATION=2 is groups and TU_TYPE=1 means normal (= not adhoc)
             $query = "SELECT CONTENT.CON_VALUE FROM TASK_USER
                             JOIN CONTENT ON CONTENT.CON_ID=TASK_USER.USR_UID AND CONTENT.CON_CATEGORY='GRP_TITLE' AND CONTENT.CON_LANG = 'en'
-                            WHERE TASK_USER.TAS_UID='$pmTaskId' AND TASK_USER.TU_RELATION=2 LIMIT 1;";
+                            WHERE TASK_USER.TAS_UID='$pmTaskId' AND TASK_USER.TU_RELATION=2 AND TASK_USER.TU_TYPE=1 LIMIT 1;";
          } else {
             $query = "SELECT CON_VALUE FROM CONTENT
                             WHERE CONTENT.CON_ID='$groupId' AND CONTENT.CON_CATEGORY='GRP_TITLE' AND CONTENT.CON_LANG='en' ;";
@@ -1728,13 +1700,7 @@ public function addTask($cases_id, $itemtype, $items_id, $caseInfo, $delIndex, $
             $groupname = $onlyrec['CON_VALUE'];
          }
 
-         $groups_id_tech = 0;
-         $query = "SELECT id AS glpi_group_id FROM glpi_groups WHERE name LIKE '$groupname';";
-         $res = $DB->query($query);
-         if ($DB->numrows($res) > 0) {
-            $row = $DB->fetch_array( $res );
-            $groups_id_tech = $row['glpi_group_id'];
-         }
+         $groups_id_tech = self::getGLPIGroupId($groupname);
 
       } else {
          // adds the user tech to ticket watcher if neccessary
@@ -1758,7 +1724,7 @@ public function addTask($cases_id, $itemtype, $items_id, $caseInfo, $delIndex, $
 
       $input['is_private'] = 0;
       $input['actiontime'] = 0;
-      $input['state'] = 1; // == TO_DO
+      $input['state'] = Planning::TODO; // == TO_DO
       $input['users_id_tech'] = 0; // by default as it can't be empty
       if ($techId) {
          $input['users_id_tech'] = $techId;
@@ -1766,13 +1732,21 @@ public function addTask($cases_id, $itemtype, $items_id, $caseInfo, $delIndex, $
          $input['groups_id_tech'] = $groups_id_tech;
       }
 
-      $donotif = self::saveNotification(false); // do not send notification yet as the PluginProcessmakerTask is not yet added to DB
+      if ($options['reminder'] != '' && $techId) {
+         $input['_planningrecall']   = ['before_time' => $options['reminder'],
+                                        'itemtype'    => get_class($glpi_task),
+                                        'items_id'    => '',
+                                        'users_id'    => $techId,
+                                        'field'       => 'begin'];
+      }
+
+      $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState(false); // do not send notification yet as the PluginProcessmakerTask is not yet added to DB
       $glpi_task->add( Toolbox::addslashes_deep( $input ) );
-      self::restoreNotification($donotif);
+      PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
 
       // to prevent error message for overlapping planning
-      if (isset($_SESSION["MESSAGE_AFTER_REDIRECT"][ERROR])) {
-         unset($_SESSION["MESSAGE_AFTER_REDIRECT"][ERROR]);
+      if (isset($_SESSION["MESSAGE_AFTER_REDIRECT"][WARNING])) {
+         unset($_SESSION["MESSAGE_AFTER_REDIRECT"][WARNING]);
       }
 
       if ($glpi_task->getId() > 0) {
@@ -1786,33 +1760,39 @@ public function addTask($cases_id, $itemtype, $items_id, $caseInfo, $delIndex, $
          $query = "INSERT INTO glpi_plugin_processmaker_tasks (items_id, itemtype, plugin_processmaker_cases_id, plugin_processmaker_taskcategories_id, del_index, del_thread)
                      VALUES ({$glpi_task->getId()}, '{$glpi_task->getType()}', $cases_id, {$pmtaskcat->fields['id']}, $delIndex, $delThread);";
          $DB->query( $query );
-      }
-
-      // send notification if needed for new task as now we have the PluginProcessmakerTask in the DB
-      $donotif = self::saveNotification($options['notif']);
-      $item = new $itemtype;
-      $item->getFromDB($items_id);
-      NotificationEvent::raiseEvent('add_task', $item, ['task_id' => $glpi_task->getID(), 'is_private' => isset($glpi_task->fields['is_private']) ? $glpi_task->fields['is_private'] : 0]);
-      self::restoreNotification($donotif);
 
-   }
+         // send notification if needed for new task as now we have the PluginProcessmakerTask in the DB
+         $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState($options['notif']);
 
+         // send notification now!
+         $pm_task = new PluginProcessmakerTask($glpi_task->getType());
+         $pm_task->getFromDB($glpi_task->getId());
+         $glpi_item = new $itemtype;
+         $glpi_item->getFromDB($items_id);
+         $pm_task->sendNotification('task_add', $glpi_task, $glpi_item);
 
-   private static function saveNotification($donotif) {
-      global $CFG_GLPI;
-      // $CFG_GLPI["use_notifications"] is available since 9.2
-      $savenotif = isset($CFG_GLPI["use_notifications"]) ? $CFG_GLPI["use_notifications"] : $CFG_GLPI["use_mailing"];
-      if (!$donotif) {
-         isset($CFG_GLPI["use_notifications"]) ? $CFG_GLPI["use_notifications"] = false : $CFG_GLPI["use_mailing"] = false;
+         PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
       }
-      return $savenotif;
+
    }
 
 
-   private static function restoreNotification($savenotif) {
-      global $CFG_GLPI;
-      // $CFG_GLPI["use_notifications"] is available since 9.2
-      isset($CFG_GLPI["use_notifications"]) ? $CFG_GLPI["use_notifications"] = $savenotif : $CFG_GLPI["use_mailing"] = $savenotif;
+   /**
+    * Summary of getGLPIGroupId
+    * returns GLPI group id from pm group name
+    * returns false when not found
+    * @param  string $pmGroupName 
+    * @return bool|integer
+    */
+   static function getGLPIGroupId(string $pmGroupName) {
+      global $DB;
+      $query = "SELECT id AS glpi_group_id FROM glpi_groups WHERE name LIKE '$pmGroupName';";
+      $res = $DB->query($query);
+      if ($DB->numrows($res) > 0) {
+         $row = $DB->fetch_array($res);
+         return $row['glpi_group_id'];
+      }
+      return false;
    }
 
    /**
@@ -1884,10 +1864,27 @@ public function setItemStatus($itemtype, $itemId, $newstatus) {
     * @param mixed $newtitle
     */
    public function setItemTitle($itemtype, $itemId, $newtitle) {
+      global $DB;
+
       $dbu = new DbUtils;
       $item = $dbu->getItemForItemtype( $itemtype );
       if ($item->getFromDB( $itemId )) {
-         $item->update( ['id' => $itemId, 'name' => $newtitle] );
+         $item->update( ['id' => $itemId, 'name' => $DB->escape($newtitle)] );
+      }
+   }
+
+
+   /**
+    * Summary of setItemDuedate
+    * @param mixed $itemtype
+    * @param mixed $itemId
+    * @param mixed $duedate
+    */
+   public function setItemDuedate($itemtype, $itemId, $duedate) {
+      $dbu = new DbUtils;
+      $item = $dbu->getItemForItemtype( $itemtype );
+      if ($item->getFromDB( $itemId )) {
+         $item->update( ['id' => $itemId, 'time_to_resolve' => $duedate] );
       }
    }
 
@@ -1899,6 +1896,8 @@ public function setItemTitle($itemtype, $itemId, $newtitle) {
     * @param mixed $casevariablevalues
     */
    public function setItemSolution($itemType, $itemId, $casevariablevalues) {
+      global $DB;
+
       $dbu = new DbUtils;
       $item = $dbu->getItemForItemtype( $itemType );
       if ($item->getFromDB( $itemId )) {
@@ -1946,7 +1945,7 @@ public function setItemSolution($itemType, $itemId, $casevariablevalues) {
             if ($solution != '') {
                $solution .= "\n";
             }
-            $solution .= $casevariablevalues[ 'GLPI_ITEM_APPEND_TO_SOLUTION_DESCRIPTION' ];
+            $solution .= $DB->escape($casevariablevalues[ 'GLPI_ITEM_APPEND_TO_SOLUTION_DESCRIPTION' ]);
             $to_update = true;
          }
 
@@ -1989,7 +1988,7 @@ function computeTaskDuration($begin, $end, $entity) {
     *                'begin'         => is the new begin date of the task
     *                'end'           => is the new end date of the task
     *                'toInformation' => is the new status of the task (usually set to INFORMATION)
-    *
+    * @return false|object the solved task, when found
    */
    public function solveTask($cases_id, $delIndex, $options = []) {
       global $DB;
@@ -2002,12 +2001,11 @@ public function solveTask($cases_id, $delIndex, $options = []) {
 
          $glpi_task = new $row['itemtype'];
          $glpi_task->getFromDB( $row['items_id'] );
-         $hostItem = $dbu->getItemForItemtype( $glpi_task->getItilObjectItemType() );
+         $glpi_item = $dbu->getItemForItemtype( $glpi_task->getItilObjectItemType() );
          $itemFKField = getForeignKeyFieldForItemType( $glpi_task->getItilObjectItemType() );
-         $hostItem->getFromDB( $glpi_task->fields[ $itemFKField ] );
+         $glpi_item->getFromDB( $glpi_task->fields[ $itemFKField ] );
 
          // change current glpi_currenttime to be sure that date_mode for solved task will not be identical than date_mode of the newly started task
-         //$end_date = new DateTime( $_SESSION["glpi_currenttime"] );
          $saved_date_time = $_SESSION["glpi_currenttime"];
          $_SESSION["glpi_currenttime"] = (new DateTime($saved_date_time))->sub(new DateInterval("PT1S"))->format("Y-m-d H:i:s");
 
@@ -2027,7 +2025,7 @@ public function solveTask($cases_id, $delIndex, $options = []) {
             }
          }
 
-         $duration = $this->computeTaskDuration($options['begin'], $options['end'], $hostItem->fields['entities_id']);
+         $duration = $this->computeTaskDuration($options['begin'], $options['end'], $glpi_item->fields['entities_id']);
          if ($options['txtToAppend'] != "") {
             $options['txtToAppend'] = "\n<hr>".$options['txtToAppend'];
          }
@@ -2035,24 +2033,37 @@ public function solveTask($cases_id, $delIndex, $options = []) {
                     'state'          => $options['toInformation'] ? Planning::INFO : Planning::DONE,
                     'begin'          => $options['begin'],
                     'end'            => $options['end'],
-                    $itemFKField     => $hostItem->getID(),
+                    $itemFKField     => $glpi_item->getID(),
                     'actiontime'     => $duration,
                     'users_id_tech'  => (isset($options['users_id_tech']) ? $options['users_id_tech'] : Session::getLoginUserID()),
                     //'groups_id_tech' => 0,
                     'content'        => $DB->escape($glpi_task->fields[ 'content' ].$options['txtToAppend'])
                    ];
-         $donotif = self::saveNotification($options['notif']);
+
+         $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState(false); // do not send notification yet
          $glpi_task->update($params);
-         self::restoreNotification($donotif);
+         PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
 
          // Close the task
          $DB->query("UPDATE glpi_plugin_processmaker_tasks SET del_thread_status = '".PluginProcessmakerTask::CLOSED."' WHERE id = {$row['id']}");
 
+         // send notification if needed for new task as now the PluginProcessmakerTask has been updated in the DB
+         $donotif = PluginProcessmakerNotificationTargetProcessmaker::saveNotificationState($options['notif']);
+
+         // send notification now!
+         $pm_task = new PluginProcessmakerTask($glpi_task->getType());
+         $pm_task->getFromDB($glpi_task->getId());
+         $pm_task->sendNotification('task_done', $glpi_task, $glpi_item);
+
+         PluginProcessmakerNotificationTargetProcessmaker::restoreNotificationState($donotif);
+
          // restore current glpi time
          $_SESSION["glpi_currenttime"] = $saved_date_time;
 
+         return $glpi_task;
       }
 
+      return false;
    }
 
    /**
@@ -2078,10 +2089,11 @@ public function claimTask($cases_id, $delIndex, $users_id_tech = null) {
          $glpi_item = $dbu->getItemForItemtype( $itemType );
          $glpi_item->getFromDB( $glpi_task->fields[ getForeignKeyFieldForItemType( $itemType ) ] );
 
-         $glpi_task->update( [ 'id' => $row['items_id'],
-                                    $glpi_item->getForeignKeyField() => $glpi_item->getId(),
-                                    'users_id_tech' => (isset($users_id_tech)?$users_id_tech: Session::getLoginUserID()),
-                                    'groups_id_tech' => 0 ]);
+         $glpi_task->update( [ 'id'                             => $row['items_id'],
+                               $glpi_item->getForeignKeyField() => $glpi_item->getId(),
+                               'users_id_tech'                  => (isset($users_id_tech)?$users_id_tech: Session::getLoginUserID()),
+                               'groups_id_tech'                 => 0,
+                               'update'                         => true]);
       }
    }
 
@@ -2174,10 +2186,24 @@ static function multiexplode($delimiters, $string) {
    */
    public static function pre_show_item_processmaker($params) {
 
-      if (!is_array($params['item']) && is_subclass_of( $params['item'], 'CommonITILTask')) {
+      if (!is_array($params['item']) && is_subclass_of($params['item'], 'CommonITILTask')) {
          // must check if Task is bound to a PM task
          $pmTask = new PluginProcessmakerTask($params['item']->getType());
-         if ($pmTask->getFromDB($params['item']->getId())) {//$pmTask->getFromDBByQuery("WHERE itemtype='".$params['item']->getType()."' and items_id=".$params['item']->getId())) {
+         $is_pmtask = $pmTask->getFromDB($params['item']->getId());
+         if (!$is_pmtask && $params['item']->fields['state'] == Planning::INFO) {
+            // look if it is a meta task for this process
+            // means a re-assign or an un-claim task info
+            $pm_process = new PluginProcessmakerProcess;
+            if ($pm_process->getFromDBByQuery( " WHERE `taskcategories_id` = ".$params['item']->fields['taskcategories_id'])) {
+               // then look into content to get case id
+               $re = '/<input name=\'caseid\' type=\'hidden\' value=\'(?\'caseid\'\d+)\'><input name=\'taskid\' type=\'hidden\' value=\'(?\'taskid\'\d+)\'>/';
+               if (preg_match($re, $params['item']->fields['content'], $matches)) {
+                  // here we get the case id and the task id
+                  $is_pmtask = $pmTask->getFromDB($matches['taskid']);
+               }
+            }
+         }
+         if ($is_pmtask) {
             $params['item']->fields['can_edit'] = false; // to prevent task edition
 
             // replace ##ticket.url##_PluginProcessmakerCase$processmakercases by a setActiveTab to the Case panel
@@ -2384,25 +2410,12 @@ public static function getItemUsers($itemtype, $itemId, $userType) {
     /**
      * Summary of saveForm
      * This function posts dynaform variables to PM, using the CURL module.
-     * @param mixed $request: is the $_REQUEST server array
+     * @param array $request: is the $_REQUEST server array
      * //@param string $cookie: is the $_SERVER['HTTP_COOKIE'] string
      * @return mixed: returns false if request failed, otherwise, returns true
      */
    public function saveForm($request) {
-      //, $cookie ) {
-
-      //if (!function_exists( 'HandleHeaderLine' )) {
-      //   function HandleHeaderLine( $curl, $header_line ) {
-      //        //global $cookies;
-      //      $temp = explode( ": ", $header_line );
-      //      if (is_array( $temp ) && $temp[0] == 'Set-Cookie') {
-      //         $temp2 = explode( "; ", $temp[1]);
-      //         //$cookies .= $temp2[0].'; ' ;
-      //         curl_setopt($curl, CURLOPT_COOKIE, $temp2[0]."; " );
-      //      }
-      //      return strlen($header_line);
-      //   }
-      //}
+
       $loggable = false;
       $request = stripcslashes_deep( $request );
 
@@ -2411,7 +2424,6 @@ public function saveForm($request) {
       //to be able to trace network traffic with a local proxy
       //      curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 );
       //      curl_setopt($ch, CURLOPT_PROXY, "localhost:8888");
-      //      curl_setopt($ch, CURLOPT_PROXY, "fry07689.fr.ray.group:8889");
 
       //curl_setopt($ch, CURLINFO_HEADER_OUT, 1);
       //curl_setopt($ch, CURLOPT_FOLLOWLOCATION, 1);
@@ -2423,7 +2435,7 @@ public function saveForm($request) {
       curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, $this->config->fields['ssl_verify']);
 
       //curl_setopt($ch, CURLOPT_HEADERFUNCTION, "HandleHeaderLine");
-      // to stock cookies in memory
+      // to store cookies in memory
       // ( replace HandleHeaderLine function )
       curl_setopt($ch, CURLOPT_COOKIEFILE, "");
 
@@ -2440,7 +2452,8 @@ public function saveForm($request) {
       $data = http_formdata_flat_hierarchy( $request );
       // check if any files are in the $_FILES global array
       // and add them to the curl POST
-      if (isset($_FILES['form']['name'])) {
+      $fileForm = isset($_FILES['form']['name']) ? $_FILES['form']['name'] : null;
+      if (isset($fileForm) && !empty($fileForm[array_keys($fileForm)[0]][1][array_keys($fileForm[array_keys($fileForm)[0]][1])[0]])) {
          foreach ($_FILES['form']['name'] as $key => $file) {
             if (is_array($file)) {
                // it's a grid which contains documents
@@ -2457,7 +2470,7 @@ public function saveForm($request) {
          }
       }
       // to get all cookies in one variable
-      $cookies = curl_getinfo($ch, CURLINFO_COOKIELIST);
+      //$cookies = curl_getinfo($ch, CURLINFO_COOKIELIST);
       curl_setopt($ch, CURLOPT_HTTPHEADER, ["Expect:"]);
       curl_setopt($ch, CURLOPT_POSTFIELDS, $data); // inject POST values
       // add agent and referer params
@@ -2476,10 +2489,6 @@ public function saveForm($request) {
       }
 
       return ($response ? true : false);
-
-      //$n = preg_match("/HTTP\/1.1 302 /", $response, $matches);
-
-      //return ($n < 1 ? false : true) ;
    }
 
    /**
@@ -2597,7 +2606,8 @@ public static function plugin_item_get_pdfdata_processmaker($item) {
          if (in_array( $config->fields['taskcategories_id'], $ancestors)) {
             $loc_completename = DropdownTranslation::getTranslatedValue( $taskCat->getID(), 'TaskCategory', 'completename', $_SESSION['glpilanguage'], $taskCat->fields['completename'] );
             $loc_comment = DropdownTranslation::getTranslatedValue( $taskCat->getID(), 'TaskCategory', 'comment', $_SESSION['glpilanguage'], $taskCat->fields['comment'] );
-            $item->datas['content'] = $loc_completename."\n\n".str_replace( "##processmaker.taskcomment##\n##processmakercase.url##", $loc_comment, $item->datas['content']);
+            $item->datas['content'] = $loc_completename."\n\n".str_replace( "##processmaker.taskcomment##", $loc_comment, $item->datas['content']);
+            $item->datas['content'] = str_replace( "##processmakercase.url##", '', $item->datas['content']);
          }
          // restore default translations
          if (isset( $trans )) {
@@ -2641,15 +2651,15 @@ public static function getProcessesWithCategoryAndProfile($category, $type, $pro
    /**
     * Summary of startNewCase
     * @param mixed $processes_id integer: GLPI process id
-    * @param mixed $itemType string: item type 'Ticket', 'Change' or 'Problem'
+    * @param mixed $itemtype string: item type 'Ticket', 'Change' or 'Problem'
     * @param mixed $items_id integer: id to thte item
     * @param mixed $users_id integer: GLPI user id
     * @return mixed
     */
-   public function startNewCase($processes_id, $itemType, $items_id, $users_id = null) {
+   public function startNewCase($processes_id, $itemtype, $items_id, $users_id = null) {
       global $DB, $CFG_GLPI;
 
-      $requesters = PluginProcessmakerProcessmaker::getItemUsers( $itemType, $items_id, CommonITILActor::REQUESTER); // 1 for requesters
+      $requesters = PluginProcessmakerProcessmaker::getItemUsers( $itemtype, $items_id, CommonITILActor::REQUESTER); // 1 for requesters
       if (!key_exists( 0, $requesters )) {
          $requesters[0]['glpi_id'] = 0;
          $requesters[0]['pm_id'] = 0;
@@ -2663,65 +2673,72 @@ public function startNewCase($processes_id, $itemType, $items_id, $users_id = nu
       //}
 
       // get item info to retreive title, description and duedate
-      $locItem = new $itemType; // $_POST['itemtype'] ; //Ticket();
-      $locItem->getFromDB( $items_id ); // $_POST['id'] ) ;
+      $item = new $itemtype;
+      $item->getFromDB( $items_id );
 
-      if ($locItem->countUsers(CommonITILActor::ASSIGN) == 0
-         || !$locItem->isUser(CommonITILActor::ASSIGN, $users_id) ) {
-         $locItem->update( [ 'id' => $items_id, '_itil_assign' => [ '_type' => 'user', 'users_id' => $users_id ]  ] );
+      if ($item->countUsers(CommonITILActor::ASSIGN) == 0
+         || !$item->isUser(CommonITILActor::ASSIGN, $users_id) ) {
+         $item->update( [ 'id' => $items_id, '_itil_assign' => [ '_type' => 'user', 'users_id' => $users_id ]  ] );
       }
 
-      if (!isset($locItem->fields['time_to_resolve']) || $locItem->fields['time_to_resolve'] == null) {
-         $locItem->fields['time_to_resolve'] = "";
+      if (!isset($item->fields['time_to_resolve']) || $item->fields['time_to_resolve'] == null) {
+         $item->fields['time_to_resolve'] = "";
       }
 
       $resultCase = $this->newCase( $processes_id,
-                                     ['GLPI_ITEM_CAN_BE_SOLVED'        => 0,
-                                           'GLPI_TICKET_ID'                 => $items_id,
-                                           'GLPI_ITEM_ID'                   => $items_id,
-                                           'GLPI_ITEM_TYPE'                 => $itemType,
-                                           'GLPI_TICKET_REQUESTER_GLPI_ID'  => $requesters[0]['glpi_id'],
-                                           'GLPI_ITEM_REQUESTER_GLPI_ID'    => $requesters[0]['glpi_id'],
-                                           'GLPI_TICKET_REQUESTER_PM_ID'    => $requesters[0]['pm_id'],
-                                           'GLPI_ITEM_REQUESTER_PM_ID'      => $requesters[0]['pm_id'],
-                                           'GLPI_TICKET_TITLE'              => $locItem->fields['name'],
-                                           'GLPI_ITEM_TITLE'                => $locItem->fields['name'],
-                                           'GLPI_TICKET_DESCRIPTION'        => $locItem->fields['content'],
-                                           'GLPI_ITEM_DESCRIPTION'          => $locItem->fields['content'],
-                                           'GLPI_TICKET_DUE_DATE'           => $locItem->fields['time_to_resolve'],
-                                           'GLPI_ITEM_OPENING_DATE'         => $locItem->fields['date'],
-                                           'GLPI_ITEM_DUE_DATE'             => $locItem->fields['time_to_resolve'],
-                                           'GLPI_ITEM_ITIL_CATEGORY_ID'     => $locItem->fields['itilcategories_id'],
-                                           'GLPI_TICKET_URGENCY'            => $locItem->fields['urgency'],
-                                           'GLPI_ITEM_URGENCY'              => $locItem->fields['urgency'],
-                                           'GLPI_ITEM_IMPACT'               => $locItem->fields['impact'],
-                                           'GLPI_ITEM_PRIORITY'             => $locItem->fields['priority'],
-                                           'GLPI_TICKET_GLOBAL_VALIDATION'  => $locItem->fields['global_validation'] ,
-                                           'GLPI_TICKET_TECHNICIAN_GLPI_ID' => $users_id,
-                                           'GLPI_ITEM_TECHNICIAN_GLPI_ID'   => $users_id,
-                                           'GLPI_TICKET_TECHNICIAN_PM_ID'   => PluginProcessmakerUser::getPMUserId( $users_id ),
-                                           'GLPI_ITEM_TECHNICIAN_PM_ID'     => PluginProcessmakerUser::getPMUserId( $users_id ),
-                                           'GLPI_URL'                       => $CFG_GLPI['url_base']
-                                           ] );
+                                    ['GLPI_ITEM_CAN_BE_SOLVED'        => 0,
+                                     'GLPI_TICKET_ID'                 => $items_id,
+                                     'GLPI_ITEM_ID'                   => $items_id,
+                                     'GLPI_ITEM_TYPE'                 => $itemtype,
+                                     'GLPI_ITEM_STATUS'               => $item->fields['status'],
+                                     'GLPI_TICKET_REQUESTER_GLPI_ID'  => $requesters[0]['glpi_id'],
+                                     'GLPI_ITEM_REQUESTER_GLPI_ID'    => $requesters[0]['glpi_id'],
+                                     'GLPI_TICKET_REQUESTER_PM_ID'    => $requesters[0]['pm_id'],
+                                     'GLPI_ITEM_REQUESTER_PM_ID'      => $requesters[0]['pm_id'],
+                                     'GLPI_TICKET_TITLE'              => $item->fields['name'],
+                                     'GLPI_ITEM_TITLE'                => $item->fields['name'],
+                                     'GLPI_TICKET_DESCRIPTION'        => $item->fields['content'],
+                                     'GLPI_ITEM_DESCRIPTION'          => $item->fields['content'],
+                                     'GLPI_ITEM_OPENING_DATE'         => $item->fields['date'],
+                                     'GLPI_TICKET_DUE_DATE'           => $item->fields['time_to_resolve'],
+                                     'GLPI_ITEM_DUE_DATE'             => $item->fields['time_to_resolve'],
+                                     'GLPI_ITEM_ITIL_CATEGORY_ID'     => $item->fields['itilcategories_id'],
+                                     'GLPI_TICKET_URGENCY'            => $item->fields['urgency'],
+                                     'GLPI_ITEM_URGENCY'              => $item->fields['urgency'],
+                                     'GLPI_ITEM_IMPACT'               => $item->fields['impact'],
+                                     'GLPI_ITEM_PRIORITY'             => $item->fields['priority'],
+                                     // Specific to Tickets and Changes
+                                     // GLPI_ITEM_GLOBAL_VALIDATION will be '' when Problem, else it will be the global_validation field
+                                     'GLPI_TICKET_GLOBAL_VALIDATION'  => $itemtype == 'Problem' ? '' : $item->fields['global_validation'],
+                                     'GLPI_ITEM_GLOBAL_VALIDATION'    => $itemtype == 'Problem' ? '' : $item->fields['global_validation'],
+                                     'GLPI_TICKET_TECHNICIAN_GLPI_ID' => $users_id,
+                                     'GLPI_ITEM_TECHNICIAN_GLPI_ID'   => $users_id,
+                                     'GLPI_TICKET_TECHNICIAN_PM_ID'   => PluginProcessmakerUser::getPMUserId( $users_id ),
+                                     'GLPI_ITEM_TECHNICIAN_PM_ID'     => PluginProcessmakerUser::getPMUserId( $users_id ),
+                                     'GLPI_URL'                       => $CFG_GLPI['url_base'],
+                                     // Specific to Tickets
+                                     // GLPI_TICKET_TYPE will contains 1 (= incident) or 2 (= request), or '' if itemtype is not Ticket
+                                     'GLPI_TICKET_TYPE'               => $itemtype == 'Ticket' ? $item->fields['type'] : ''
+                                    ]);
 
       if ($resultCase->status_code === 0) {
          $caseInfo = $this->getCaseInfo( $resultCase->caseId );
 
          // save info to DB
          $locCase = new PluginProcessmakerCase;
-         $locCase->add( ['id' => $resultCase->caseNumber,
-                         'itemtype' => $itemType,
-                         'items_id' => $items_id,
-                         'case_guid' => $resultCase->caseId,
-                         'case_status' => $caseInfo->caseStatus,
-                         'name' => $caseInfo->caseName,
-                         'entities_id' => $locItem->fields['entities_id'],
+         $locCase->add( ['id'                               => $resultCase->caseNumber,
+                         'itemtype'                         => $itemtype,
+                         'items_id'                         => $items_id,
+                         'case_guid'                        => $resultCase->caseId,
+                         'case_status'                      => $caseInfo->caseStatus,
+                         'name'                             => $caseInfo->caseName,
+                         'entities_id'                      => $item->fields['entities_id'],
                          'plugin_processmaker_processes_id' => $processes_id,
-                         'plugin_processmaker_cases_id' => 0
+                         'plugin_processmaker_cases_id'     => 0
                         ],
                       [], true );
 
-         $this->add1stTask($locCase->getID(), $itemType, $items_id, $caseInfo, ['userId' => $users_id] );
+         $this->add1stTask($locCase->getID(), $itemtype, $items_id, $caseInfo, ['userId' => $users_id] );
       }
 
       return $resultCase;
@@ -2739,97 +2756,78 @@ public function startNewCase($processes_id, $itemType, $items_id, $users_id = nu
    */
    public function derivateCase($myCase, $request, $users_id = null) {
       //$cookies,
-      global $PM_DB, $CFG_GLPI;
+      global $PM_DB, $CFG_GLPI, $DB;
 
       $itemtype = $myCase->getField('itemtype');
       $items_id = $myCase->getField('items_id');
       $item = new $itemtype;
       $item->getFromDB($items_id);
 
+      //Toolbox::logInFile("processmaker_derivate", Toolbox::backtrace(false) . "derivateCase: myCase = " . print_r($myCase, true) . "\nrequest = " . print_r($request, true) . "\nusers_id = " . print_r($users_id, true) );
+
       // save the dynaform variables into the current case
-      $resultSave = $this->saveForm( $request );
+      if (isset($request['UID']) && isset($request['APP_UID']) && isset($request['__DynaformName__'])) {
+            $resultSave = $this->saveForm( $request );
+      }
 
       // now derivate the case !!!
       $pmRouteCaseResponse = $this->routeCase($myCase->fields['case_guid'], $request['DEL_INDEX']);
+      //Toolbox::logInFile("processmaker_derivate", "routeCase: pmRouteCaseResponse = " . print_r($pmRouteCaseResponse, true));
 
-      //if (property_exists($pmRouteCaseResponse, 'routing')) {
-      //   // must check if case has started a sub-process
-      //   // we may have several new cases for this case
-      //   // must check if all child cases are existing in GLPI
-      //   $locTaskCat = new PluginProcessmakerTaskCategory;
-      //   foreach($pmRouteCaseResponse->routing as $route) {
-      //      if ($locTaskCat->getFromGUID($route->taskId) && $locTaskCat->fields['is_subprocess']) {
-      //         // look for APP_UID
-      //         foreach($PM_DB->request("SELECT APP_UID FROM SUB_APPLICATION WHERE APP_PARENT='{$myCase->fields['case_guid']}' AND DEL_INDEX_PARENT={$route->delIndex} AND DEL_THREAD_PARENT={$route->delThread} AND SA_STATUS='ACTIVE'") as $subCase) {
-      //            // normally only one case for this delIndex and delThread
-      //            // now need to get the PRO_UID
-      //            $sub_caseInfo = self::getCaseInfo($subCase['APP_UID']);
-
-      //            $locProc = new PluginProcessmakerProcess;
-      //            $locProc->getFromGUID($sub_caseInfo->processId);
-      //            $locCase = new PluginProcessmakerCase;
-      //            $locCase->add(['id'       => $sub_caseInfo->caseNumber,
-      //                           'case_guid'=> $sub_caseInfo->caseId,
-      //                           'itemtype' => $itemtype,
-      //                           'items_id' => $items_id,
-      //                           'name' => $sub_caseInfo->caseName,
-      //                           'entities_id' => $item->fields['entities_id'],
-      //                           'case_status' => $sub_caseInfo->caseStatus,
-      //                           'plugin_processmaker_processes_id' => $locProc->getID(),
-      //                           'plugin_processmaker_cases_id' => $myCase->getID()]);
-
-      //            // then create associated task
-      //            if (property_exists( $sub_caseInfo, 'currentUsers' )) {
-      //               foreach ($sub_caseInfo->currentUsers as $sub_route) {
-      //                  $this->addTask($locCase->getID(), $itemtype,
-      //                                            $items_id,
-      //                                            $sub_caseInfo,
-      //                                            $sub_route->delIndex,
-      //                                            PluginProcessmakerUser::getGLPIUserId($sub_route->userId),
-      //                                            0,
-      //                                            $sub_route->taskId,
-      //                                            $sub_route->delThread,
-      //                                            []
-      //                                            //array( 'txtTaskContent' => $txtTaskContent,
-      //                                            //       'start_date'     => $taskStartDate,
-      //                                            //       'end_date' => $taskEndDate)
-      //                                          );
-
-      //               }
-      //            }
-
-      //         }
-
-      //      }
-      //   }
-
-      //}
+      if ($pmRouteCaseResponse->status_code != 0) {
+         Session::addMessageAfterRedirect(sprintf(__('Unable to derivate case! Retry in a moment, or ask your administrator.<hr>Error code: %u<br/>Error message: %s<br/>', 'processmaker'),
+                                                  $pmRouteCaseResponse->status_code,
+                                                  $pmRouteCaseResponse->message),
+                                          true,
+                                          ERROR);
+         return;
+      }
 
       $casevariables = ["GLPI_ITEM_TASK_CONTENT",
                         "GLPI_ITEM_APPEND_TO_TASK",
                         "GLPI_NEXT_GROUP_TO_BE_ASSIGNED",
+                        "GLPI_ITEM_TASK_GROUP",
                         "GLPI_ITEM_TITLE",
                         "GLPI_TICKET_FOLLOWUP_CONTENT",
                         "GLPI_TICKET_FOLLOWUP_IS_PRIVATE",
                         "GLPI_TICKET_FOLLOWUP_REQUESTTYPES_ID",
                         "GLPI_ITEM_TASK_ENDDATE",
                         "GLPI_ITEM_TASK_STARTDATE",
+                        "GLPI_ITEM_TASK_REMINDER",
                         "GLPI_ITEM_SOLVED_TASK_ENDDATE",
                         "GLPI_ITEM_SOLVED_TASK_STARTDATE",
                         "GLPI_ITEM_SOLVED_TASK_SETINFO",
                         "GLPI_ITEM_SET_STATUS",
+                        "GLPI_ITEM_STATUS",
                         "GLPI_ITEM_SET_SOLUTION_TEMPLATE_ID",
                         "GLPI_ITEM_SET_SOLUTION_TYPE_ID",
-                        "GLPI_ITEM_APPEND_TO_SOLUTION_DESCRIPTION"
+                        "GLPI_ITEM_APPEND_TO_SOLUTION_DESCRIPTION",
+                        "GLPI_ITEM_INITIAL_DUE_DATE",
+                        "GLPI_ITEM_DUE_DATE",
+                        "GLPI_SEND_EMAIL",
+                        "GLPI_ITEM_INFORMATION_TASK"
                        ];
 
       // now tries to get some variables to setup content for new task and to append text to solved task
       $casevariablevalues = $myCase->getVariables($casevariables);
 
+      $information_task = '';
+      if (array_key_exists( 'GLPI_ITEM_INFORMATION_TASK', $casevariablevalues ) && $casevariablevalues[ 'GLPI_ITEM_INFORMATION_TASK' ] != '') {
+         $information_task = $casevariablevalues[ 'GLPI_ITEM_INFORMATION_TASK' ];
+      }
+
+      $sendemail = '';
+      if (array_key_exists( 'GLPI_SEND_EMAIL', $casevariablevalues ) && $casevariablevalues[ 'GLPI_SEND_EMAIL' ] != '') {
+         $sendemail = json_decode($casevariablevalues[ 'GLPI_SEND_EMAIL' ], true);
+      }
+
       $itemSetStatus = '';
       if (array_key_exists( 'GLPI_ITEM_SET_STATUS', $casevariablevalues )) {
          $itemSetStatus = $casevariablevalues[ 'GLPI_ITEM_SET_STATUS' ];
       }
+      if (array_key_exists( 'GLPI_ITEM_STATUS', $casevariablevalues )) {
+         $itemSetStatus = $casevariablevalues[ 'GLPI_ITEM_STATUS' ];
+      }
 
       $txtItemTitle  = '';
       if (array_key_exists( 'GLPI_ITEM_TITLE', $casevariablevalues )) {
@@ -2850,6 +2848,9 @@ public function derivateCase($myCase, $request, $users_id = null) {
       if (array_key_exists( 'GLPI_NEXT_GROUP_TO_BE_ASSIGNED', $casevariablevalues )) {
          $groupId = $casevariablevalues[ 'GLPI_NEXT_GROUP_TO_BE_ASSIGNED' ];
       }
+      if (array_key_exists( 'GLPI_ITEM_TASK_GROUP', $casevariablevalues )) {
+         $groupId = $casevariablevalues[ 'GLPI_ITEM_TASK_GROUP' ];
+      }
 
       $taskStartDate = '';
       $taskEndDate = '';
@@ -2864,6 +2865,11 @@ public function derivateCase($myCase, $request, $users_id = null) {
          }
       }
 
+      $taskReminder = '';
+      if (array_key_exists( 'GLPI_ITEM_TASK_REMINDER', $casevariablevalues )) {
+         $taskReminder = $casevariablevalues[ 'GLPI_ITEM_TASK_REMINDER' ];
+      }
+
       $solvedTaskStartDate = '';
       $solvedTaskEndDate = '';
       if (array_key_exists( 'GLPI_ITEM_SOLVED_TASK_ENDDATE', $casevariablevalues )) {
@@ -2889,6 +2895,18 @@ public function derivateCase($myCase, $request, $users_id = null) {
          $createFollowup = true;
       }
 
+      $item_duedate = '';
+      if (array_key_exists('GLPI_ITEM_INITIAL_DUE_DATE', $casevariablevalues)) {
+         $item_duedate = $casevariablevalues['GLPI_ITEM_INITIAL_DUE_DATE'];
+      }
+      if (array_key_exists( 'GLPI_ITEM_DUE_DATE', $casevariablevalues )) {
+         $item_duedate = $casevariablevalues['GLPI_ITEM_DUE_DATE'];
+      }
+      $re = '/^(?\'date\'[0-9]{4}-[0-1][0-9]-[0-3][0-9])( (?\'time\'[0-2][0-9]:[0-5][0-9]:[0-5][0-9]))*$/';
+      if (preg_match($re, $item_duedate, $matches) && !array_key_exists('time', $matches)) {
+         $item_duedate .= " 23:59:59";
+      }
+
       // reset those variables
       $resetcasevariables = [];
       foreach ($casevariables as $val) {
@@ -2896,19 +2914,17 @@ public function derivateCase($myCase, $request, $users_id = null) {
       }
       $resultSave = $myCase->sendVariables($resetcasevariables);
 
-      // print_r( $pmRouteCaseResponse ) ;
-      // die() ;
-
       // now manage tasks associated with item
       // switch own task to 'done' and create a new one
-      $this->solveTask($myCase->getID(),
-                       $request['DEL_INDEX'],
-                       ['txtToAppend'   => $txtToAppendToTask,
-                        'users_id_tech' => $users_id,
-                        'begin'         => $solvedTaskStartDate,
-                        'end'           => $solvedTaskEndDate,
-                        'toInformation' => $solvedTaskSetToInformation
-                        ] );
+      $glpi_task = $this->solveTask($myCase->getID(),
+                                    $request['DEL_INDEX'],
+                                    ['txtToAppend'   => $txtToAppendToTask,
+                                     'users_id_tech' => $users_id,
+                                     'begin'         => $solvedTaskStartDate,
+                                     'end'           => $solvedTaskEndDate,
+                                     'toInformation' => $solvedTaskSetToInformation
+                                    ]
+                                   );
 
       // create a followup if requested
       if ($createFollowup && $itemtype == 'Ticket') {
@@ -2920,8 +2936,9 @@ public function derivateCase($myCase, $request, $users_id = null) {
          $this->setItemTitle($itemtype, $items_id, $txtItemTitle);
       }
 
-      if ($itemSetStatus != '') {
-         $this->setItemStatus($itemtype, $items_id, $itemSetStatus );
+      if ($item_duedate != '') {
+         // we are going to change the due date (time to resolve) of current GLPI Item
+         $this->setItemDuedate($itemtype, $items_id, $item_duedate);
       }
 
       if (array_key_exists( 'GLPI_ITEM_SET_SOLUTION_TEMPLATE_ID', $casevariablevalues )
@@ -2931,9 +2948,45 @@ public function derivateCase($myCase, $request, $users_id = null) {
          $this->setItemSolution($itemtype, $items_id, $casevariablevalues);
       }
 
+      if ($itemSetStatus != '') {
+         $this->setItemStatus($itemtype, $items_id, $itemSetStatus );
+      }
+
       // get the new case info
       $caseInfo = $myCase->getCaseInfo($request['DEL_INDEX']); // not sure that it should passed this
 
+      // create an information task if requested
+      if ($information_task != '' && $glpi_task) {
+         // create an information task and add comment
+         // $information_task is the content of the task
+         $pm_process = $myCase->getProcess();
+         $taskCat = new TaskCategory;
+         $taskCat->getFromDB($glpi_task->fields['taskcategories_id']);
+         // we may replace ##casename## by the name of the case, and ##taskname## by the task name
+         $search = ['##casename##', 
+                    '##taskname##'
+                   ];
+         $replace = [$caseInfo->caseName." (".$myCase->getID().")",
+                     DropdownTranslation::getTranslatedValue($glpi_task->fields['taskcategories_id'], 'TaskCategory', 'name', $_SESSION['glpilanguage'], $taskCat->fields['name'])
+                    ];
+         $info = str_replace($search, $replace, $information_task);
+
+         $info .= "<input name='caseid' type='hidden' value='".$myCase->getID()."'><input name='taskid' type='hidden' value='".$glpi_task->getID()."'>";
+
+         // unescape some chars and replace CRLF, CR or LF by <br/>
+         $info = str_replace(["\\'", '\\"', '\r\n', '\r', '\n'], ["'", '"', '<br>', '<br>', '<br>'], $info);
+
+         $foreignkey = getForeignKeyFieldForItemType($glpi_task->getItilObjectItemType());
+         $glpi_task->add([$foreignkey => $glpi_task->fields[$foreignkey],
+                          'is_private' => 1,
+                          'taskcategories_id' => $pm_process->fields['taskcategories_id'],
+                          'content' => $DB->escape($info),
+                          'users_id' => $this->taskWriter,
+                          'state' => Planning::INFO,
+                          'users_id_tech' => Session::getLoginUserID(),
+                          ]);
+      }
+
       // now create the new tasks if any
       if (property_exists( $pmRouteCaseResponse, 'routing' )) {
 
@@ -2978,8 +3031,9 @@ public function derivateCase($myCase, $request, $users_id = null) {
                                                 $sub_route->taskId,
                                                 $sub_route->delThread,
                                                 [ 'txtTaskContent' => $txtTaskContent,
-                                                      'start_date'     => $taskStartDate,
-                                                      'end_date' => $taskEndDate]
+                                                  'start_date'     => $taskStartDate,
+                                                  'end_date'       => $taskEndDate,
+                                                  'reminder'       => $taskReminder]
                                              );
 
                      // if end date was specified, then must change due date of the PM task
@@ -3002,6 +3056,7 @@ public function derivateCase($myCase, $request, $users_id = null) {
                                       'GLPI_TICKET_ID'                 => $items_id,
                                       'GLPI_ITEM_ID'                   => $items_id,
                                       'GLPI_ITEM_TYPE'                 => $itemtype,
+                                      'GLPI_ITEM_STATUS'               => $item->fields['status'],
                                       'GLPI_TICKET_REQUESTER_GLPI_ID'  => $requesters[0]['glpi_id'],
                                       'GLPI_ITEM_REQUESTER_GLPI_ID'    => $requesters[0]['glpi_id'],
                                       'GLPI_TICKET_REQUESTER_PM_ID'    => $requesters[0]['pm_id'],
@@ -3010,20 +3065,26 @@ public function derivateCase($myCase, $request, $users_id = null) {
                                       'GLPI_ITEM_TITLE'                => $item->fields['name'],
                                       'GLPI_TICKET_DESCRIPTION'        => $item->fields['content'],
                                       'GLPI_ITEM_DESCRIPTION'          => $item->fields['content'],
-                                      'GLPI_TICKET_DUE_DATE'           => $item->fields['time_to_resolve'],
                                       'GLPI_ITEM_OPENING_DATE'         => $item->fields['date'],
+                                      'GLPI_TICKET_DUE_DATE'           => $item->fields['time_to_resolve'],
                                       'GLPI_ITEM_DUE_DATE'             => $item->fields['time_to_resolve'],
                                       'GLPI_ITEM_ITIL_CATEGORY_ID'     => $item->fields['itilcategories_id'],
                                       'GLPI_TICKET_URGENCY'            => $item->fields['urgency'],
                                       'GLPI_ITEM_URGENCY'              => $item->fields['urgency'],
                                       'GLPI_ITEM_IMPACT'               => $item->fields['impact'],
                                       'GLPI_ITEM_PRIORITY'             => $item->fields['priority'],
-                                      'GLPI_TICKET_GLOBAL_VALIDATION'  => $item->fields['global_validation'] ,
+                                      // Specific to Tickets and Changes
+                                      // GLPI_ITEM_GLOBAL_VALIDATION will be '' when Problem, else it will be the global_validation field
+                                      'GLPI_TICKET_GLOBAL_VALIDATION'  => $itemtype == 'Problem' ? '' : $item->fields['global_validation'],
+                                      'GLPI_ITEM_GLOBAL_VALIDATION'    => $itemtype == 'Problem' ? '' : $item->fields['global_validation'],
                                       'GLPI_TICKET_TECHNICIAN_GLPI_ID' => $users_id,
                                       'GLPI_ITEM_TECHNICIAN_GLPI_ID'   => $users_id,
                                       'GLPI_TICKET_TECHNICIAN_PM_ID'   => PluginProcessmakerUser::getPMUserId( $users_id ),
                                       'GLPI_ITEM_TECHNICIAN_PM_ID'     => PluginProcessmakerUser::getPMUserId( $users_id ),
-                                      'GLPI_URL'                       => $CFG_GLPI['url_base']
+                                      'GLPI_URL'                       => $CFG_GLPI['url_base'],
+                                     // Specific to Tickets
+                                     // GLPI_TICKET_TYPE will contains 1 (= incident) or 2 (= request)
+                                     'GLPI_TICKET_TYPE'               => $itemtype == 'Ticket' ? $item->fields['type'] : ''
                                       ];
                   $subCase->sendVariables($glpi_variables);
 
@@ -3042,8 +3103,9 @@ public function derivateCase($myCase, $request, $users_id = null) {
                                           $route->taskId,
                                           $route->delThread,
                                           [ 'txtTaskContent' => $txtTaskContent,
-                                                'start_date'     => $taskStartDate,
-                                                'end_date' => $taskEndDate]
+                                            'start_date'     => $taskStartDate,
+                                            'end_date'       => $taskEndDate,
+                                            'reminder'       => $taskReminder]
                                        );
                // if end date was specified, then must change due date of the PM task
                if ($taskEndDate != '') {
@@ -3066,7 +3128,7 @@ public function derivateCase($myCase, $request, $users_id = null) {
                foreach ($parentCaseInfo->currentUsers as $open_task) {
                   // must check if $open_task is not is_subprocess and is not already existing in the item
                   $locTaskCat = new PluginProcessmakerTaskCategory;
-                  $locTask = new PluginProcessmakerTask();
+                  $locTask = new PluginProcessmakerTask($itemtype.'Task');
                   if ($locTaskCat->getFromGUID($open_task->taskId)
                   && !$locTaskCat->fields['is_subprocess']
                   && !$locTask->getFromDBByQuery("WHERE `plugin_processmaker_cases_id`={$parentCase->getID()} AND `plugin_processmaker_taskcategories_id`={$locTaskCat->getID()} AND `del_index`={$open_task->delIndex}")) {
@@ -3075,17 +3137,18 @@ public function derivateCase($myCase, $request, $users_id = null) {
                                             $parentCaseInfo,
                                             $open_task->delIndex,
                                             PluginProcessmakerUser::getGLPIUserId($open_task->userId),
-                                            0,
+                                            $groupId,
                                             $open_task->taskId,
                                             $open_task->delThread,
                                             [ 'txtTaskContent' => $txtTaskContent,
-                                                   'start_date'     => $taskStartDate,
-                                                   'end_date' => $taskEndDate]
+                                              'start_date'     => $taskStartDate,
+                                              'end_date'       => $taskEndDate,
+                                              'reminder'       => $taskReminder]
                                           );
 
                      // if end date was specified, then must change due date of the PM task
                      if ($taskEndDate != '') {
-                           $PM_DB->query( "UPDATE APP_DELEGATION SET DEL_TASK_DUE_DATE='$taskEndDate' WHERE APP_UID='".$sub_caseInfo->caseId."' AND DEL_INDEX=".$open_task->delIndex);
+                        $PM_DB->query( "UPDATE APP_DELEGATION SET DEL_TASK_DUE_DATE='$taskEndDate' WHERE APP_UID='".$parentCaseInfo->caseId."' AND DEL_INDEX=".$open_task->delIndex);
                      }
                   }
                }
@@ -3098,6 +3161,15 @@ public function derivateCase($myCase, $request, $users_id = null) {
       // evolution of case status: DRAFT, TO_DO, COMPLETED, CANCELLED
       $myCase->update( [ 'id' => $myCase->getID(), 'case_status' => $caseInfo->caseStatus, 'name' => $caseInfo->caseName ] );
 
+      // send email if requested
+      if (is_array($sendemail)) {
+         NotificationEvent::raiseEvent('send_email',
+                                       $myCase,
+                                       ['glpi_send_email' => $sendemail,
+                                        'case'            => $myCase
+                                       ]);
+      }
+
    }
 
 
@@ -3210,8 +3282,32 @@ static function showUnderMaintenance() {
       echo "<div class='center'>";
       echo Html::image($CFG_GLPI['root_doc'].'/plugins/processmaker/pics/under_maintenance.png');
       echo "<p style='font-weight: bold;'>";
-      __('ProcessMaker plugin is under maintenance, please retry later, thank you.', 'processmaker');
+      echo __('ProcessMaker plugin is under maintenance, please retry later, thank you.', 'processmaker');
       echo "</p>";
       echo "</div>";
    }
-}
+
+
+   /**
+    * Summary of echoDomain
+    */
+   function echoDomain() {
+      if (isset($this->config->fields['domain']) && $this->config->fields['domain'] != '') {
+         $script = "
+            (function() {
+               var id = 'commonDomainGlpiPmScript_Wjd4uWisWHLt9I';
+               //debugger;
+               if ($('#' + id).length == 0) {
+                  //debugger;
+                  var d = document, g = d.createElement('script'), s = d.getElementsByTagName('script')[0];
+                  g.type = 'text/javascript';
+                  g.id = id;
+                  g.text = 'try { document.domain = \'".$this->config->fields['domain']."\'; } catch(ev) { /*console.log(ev);*/ }';
+                  s.parentNode.insertBefore(g, s);
+               }
+            })();";
+
+         echo Html::scriptBlock($script);
+      }
+   }
+}
\ No newline at end of file
diff --git a/inc/profile.class.php b/inc/profile.class.php
index fa6690d..c83cdbe 100644
--- a/inc/profile.class.php
+++ b/inc/profile.class.php
@@ -20,7 +20,7 @@ static function getAllRights() {
                    ['itemtype' => 'PluginProcessmakerConfig',
                         'label'    =>  __('Cases', 'processmaker'),
                         'field'    => 'plugin_processmaker_case',
-                        'rights' => [READ => __('Read'), CANCEL => __('Cancel', 'processmaker'), DELETE  => __('Delete')]]
+                        'rights' => [READ => __('Read'), CANCEL => __('Cancel', 'processmaker'), DELETE  => __('Delete'), ADHOC_REASSIGN => __('Ad Hoc user re-assign', 'processmaker')]]
                    ];
 
       return $rights;
@@ -69,7 +69,7 @@ function showForm($ID = 0, $openform = true, $closeform = true) {
      * @param mixed $ID
      */
    static function createAdminAccess($ID) {
-      self::addDefaultProfileInfos($ID, ['plugin_processmaker_config' => READ + UPDATE, 'plugin_processmaker_case' => READ + DELETE + CANCEL], true);
+      self::addDefaultProfileInfos($ID, ['plugin_processmaker_config' => READ + UPDATE, 'plugin_processmaker_case' => READ + DELETE + CANCEL + ADHOC_REASSIGN], true);
    }
 
     /**
diff --git a/inc/selfservicedraft.class.php b/inc/selfservicedraft.class.php
index 705d4bc..df45378 100644
--- a/inc/selfservicedraft.class.php
+++ b/inc/selfservicedraft.class.php
@@ -10,4 +10,4 @@
  */
 class PluginProcessmakerSelfservicedraft extends CommonDBTM {
 
-}
\ No newline at end of file
+}
diff --git a/inc/task.class.php b/inc/task.class.php
index c6e02d6..0099e47 100644
--- a/inc/task.class.php
+++ b/inc/task.class.php
@@ -41,7 +41,7 @@ function getItilObjectItemType() {
    function getFromDB($items_id) {
       global $DB;
 
-      if ($this->getFromDBByQuery(" WHERE itemtype='".$this->itemtype."' AND items_id=$items_id;" )) {
+      if ($this->getFromDBByQuery(" WHERE itemtype='".$this->itemtype."' AND items_id='$items_id';" )) {
          $task = new $this->itemtype;
          if ($task->getFromDB( $items_id )) {
             // then we should add our own fields
@@ -61,6 +61,15 @@ function getFromDB($items_id) {
       return false;
    }
 
+
+   /**
+    * Summary of getPMTaskID
+    * @return mixed
+    */
+   function getPMTaskID() {
+      return $this->fields['items_id'];
+   }
+
     /**
      * Summary of getToDoTasks
      * returns all 'to do' tasks associated with this case
@@ -319,22 +328,52 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum = 1, $withtem
       }
 
       if (isset($currentUser)) {
-         if ($currentUser->userId && $task[$tabnum]['del_index']) {
-            // to load users for task re-assign only when task is not to be 'claimed' and if task is not a sub-case
+         if ($task[$tabnum]['del_index']) {
+            // to load users for task re-assign only when task is not a sub-case
 
             echo "<div class='tab_bg_2' id='divUsers-".$currentUser->delIndex."'><div class='loadingindicator'>".__('Loading...')."</div></div>";
-            echo "<script>$('#divUsers-{$task[$tabnum]['del_index']}').load( '".$CFG_GLPI["root_doc"]."/plugins/processmaker/ajax/task_users.php?cases_id="
-                     .$case->getID()
-                     ."&items_id="
-                     .$case->fields['items_id']
-                     ."&itemtype="
-                     .$case->fields['itemtype']
-                     ."&users_id="
-                     .PluginProcessmakerUser::getGLPIUserId($currentUser->userId)
-                     ."&taskGuid="
-                     .$currentUser->taskId
-                     ."&delIndex={$task[$tabnum]['del_index']}&delThread={$currentUser->delThread}&rand=$rand' ); </script>";
-         } else {
+
+            // try to get users whom can't be assigned to this task
+            // already assigned user can't be assigned again to this task
+            $current_assigned_user = PluginProcessmakerUser::getGLPIUserId($currentUser->userId);
+            // and then any forbiden users defined from the case itself
+            $casevariablevalues = $case->getVariables(['GLPI_TASK_PREVENT_REASSIGN']);
+            $prevent_assign = [];
+            if (array_key_exists( 'GLPI_TASK_PREVENT_REASSIGN', $casevariablevalues ) && $casevariablevalues[ 'GLPI_TASK_PREVENT_REASSIGN' ] != '') {
+               $prevent_assign = json_decode($casevariablevalues[ 'GLPI_TASK_PREVENT_REASSIGN' ], true);
+            }
+
+
+            $used_users = [];
+            $used_users[] = $current_assigned_user;
+            if (array_key_exists($currentUser->taskId, $prevent_assign)) {
+               if (!is_array($prevent_assign[$currentUser->taskId])) {
+                  $prevent_assign[$currentUser->taskId] = [$prevent_assign[$currentUser->taskId]];
+               }
+               foreach ($prevent_assign[$currentUser->taskId] as $pmuser) {
+                  $usr_id = PluginProcessmakerUser::getGlpiIdFromAny($pmuser);
+                  if ($usr_id) {
+                     $used_users[] = $usr_id;
+                  }
+               }
+            }
+
+            $data = "{
+                     cases_id  : {$case->getID()},
+                     items_id  : {$case->fields['items_id']},
+                     itemtype  : '{$case->fields['itemtype']}',
+                     tasktype  : '{$task[$tabnum]['itemtype']}',
+                     tasks_id  : {$task[$tabnum]['items_id']},
+                     users_id  : {$current_assigned_user},
+                     taskGuid  : '{$currentUser->taskId}',
+                     delIndex  : {$task[$tabnum]['del_index']},
+                     delThread : {$currentUser->delThread},
+                     used      : [".join(',', array_unique($used_users))."]
+                     }";
+            echo html::scriptBlock("$('#divUsers-{$task[$tabnum]['del_index']}').load('".$CFG_GLPI["root_doc"]."/plugins/processmaker/ajax/task_users.php', $data);");
+         }
+
+         if (!$currentUser->userId || !$task[$tabnum]['del_index']) {
             // manages the claim
             // current task is to be claimed
             // get the assigned group to the item task
@@ -347,22 +386,11 @@ static function displayTabContentForItem(CommonGLPI $case, $tabnum = 1, $withtem
          }
       }
 
+      $PM_SOAP->echoDomain();
       echo "<script type='text/javascript' src='".$CFG_GLPI["root_doc"]."/plugins/processmaker/js/cases.js'></script>";
 
       $csrf = Session::getNewCSRFToken();
 
-      //echo "<iframe id='caseiframe-task-{$task[$tabnum]['del_index']}' onload=\"onTaskFrameLoad( event, {$task[$tabnum]['del_index']}, "
-      //   .($hide_claim_button?"true":"false")
-      //   .", '$csrf' );\" style='border:none;' class='tab_bg_2' width='100%' src='";
-      //echo $PM_SOAP->serverURL
-      //   ."/cases/cases_Open?sid="
-      //   .$PM_SOAP->getPMSessionID()
-      //   ."&APP_UID="
-      //   .$case->fields['case_guid']
-      //   ."&DEL_INDEX="
-      //   .$task[$tabnum]['del_index']
-      //   ."&action=TO_DO";
-      //echo "&rand=$rand&glpi_domain={$config->fields['domain']}'></iframe></div>";
       $url = $PM_SOAP->serverURL
          ."/cases/cases_Open?sid=".$PM_SOAP->getPMSessionID()
          ."&APP_UID=".$case->fields['case_guid']
@@ -400,6 +428,42 @@ function urldecode(url) {
             }
          });
       ");
+   }
+
+
+   /**
+    * Summary of sendNotification
+    * Will send either dedicated notification, or standard one
+    * @param string $type is 'task_add', 'task_reassign', 'task_done', 'task_reminder'
+    * @param CommonITILTask $task is the task (TicketTask,...)
+    * @param CommonITILObject $item is the ITIL item (Ticket,...)
+    * @param PluginProcessmakerCase $case is the case
+    */
+   function sendNotification(string $type, CommonITILTask $task, CommonITILObject $item, PluginProcessmakerCase $case = null) {
+      // Notification management
+      // search if at least one active notification is existing for that pm task with that event 'task_update_'.$glpi_task->fields['taskcategories_id']
+      $res = PluginProcessmakerNotificationTargetTask::getNotifications($type, $task->fields['taskcategories_id'], $item->fields['entities_id']);
+      if ($res['notifications'] && count($res['notifications']) > 0) {
+         NotificationEvent::raiseEvent($res['event'],
+                                       $this,
+                                       ['plugin_processmaker_cases_id' => $this->fields['plugin_processmaker_cases_id'],
+                                        'itemtype'          => $item->getType(),
+                                        'task_id'           => $task->getID(),
+                                        'old_users_id_tech' => isset($task->oldvalues['users_id_tech']) ? $task->oldvalues['users_id_tech'] : 0,
+                                        'is_private'        => isset($task->fields['is_private']) ? $task->fields['is_private'] : 0,
+                                        'entities_id'       => $item->fields['entities_id'],
+                                        'case'              => $case,
+                                        'obj'               => $item
+                                       ]);
+      } else {
+         NotificationEvent::raiseEvent(PluginProcessmakerNotificationTargetTask::getDefaultGLPIEvents($type),
+                                       $item,
+                                       ['plugin_processmaker_cases_id' => $this->fields['plugin_processmaker_cases_id'],
+                                        'itemtype'                     => $item->getType(),
+                                        'task_id'                      => $task->getID(),
+                                        'is_private'                   => isset($task->fields['is_private']) ? $task->fields['is_private'] : 0
+                                       ]);
+      }
 
    }
 
diff --git a/inc/taskcategory.class.php b/inc/taskcategory.class.php
index d0952e1..46e773d 100644
--- a/inc/taskcategory.class.php
+++ b/inc/taskcategory.class.php
@@ -18,11 +18,19 @@ class PluginProcessmakerTaskCategory extends CommonDBTM
 {
 
    function getTabNameForItem(CommonGLPI $item, $withtemplate = 0) {
-      return __('Task List', 'processmaker');
+      if ($item->getType() == 'TaskCategory') {
+         $pmtaskcat = new PluginProcessmakerTaskCategory;
+         if ($pmtaskcat->getFromDBbyCategory($item->fields['id'])) {
+            return __('Process task', 'processmaker');
+         } else {
+            return ''; // means no tab
+         }
+      }
+      return __('Task list', 'processmaker');
    }
 
 
-   static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) {
+   static function displayTabContentForProcess(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) {
       global $DB, $CFG_GLPI;
 
       self::title($item);
@@ -86,6 +94,114 @@ static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtem
       return true;
    }
 
+
+   /**
+    * Summary of displayTabContentForTaskCategory
+    * @param CommonGLPI $item 
+    * @param mixed $tabnum 
+    * @param mixed $withtemplate 
+    * @return boolean
+    */
+   static function displayTabContentForTaskCategory(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) {
+      global $DB, $CFG_GLPI;
+
+      $is_taskcat = false;
+      $processes_id = 0;
+      $pmtaskcat = new PluginProcessmakerTaskCategory;
+      $is_taskcat = $pmtaskcat->getFromDBbyCategory($item->fields['id']);
+      $processes_id = $pmtaskcat->fields['plugin_processmaker_processes_id'];
+
+      echo "<div class='center'><br><table class='tab_cadre_fixehov'>";
+
+      echo "<tr><th colspan='8'>".__('Process task', 'processmaker')."</th></tr>";
+      echo "<tr><th>".__('Process name', 'processmaker')."</th>";
+      echo "<th>".__('Task name', 'processmaker')."</th>";
+
+      echo "<th>".__('Complete name')."</th>" .
+      "<th>".__('Start', 'processmaker')."</th>" .
+      "<th>".__('Task GUID', 'processmaker')."</th>" .
+      "<th>".__('Comments')."</th>" .
+      "<th>".__('Active')."</th>" .
+      "<th>".__('Sub-process', 'processmaker')."</th>" .
+      "</tr>";
+
+      $query = "SELECT pm.pm_task_guid, pm.taskcategories_id, pm.`is_start`, glp.name as 'pname', gl.name, gl.completename, gl.`comment`, pm.is_active, pm.is_subprocess FROM glpi_plugin_processmaker_taskcategories AS pm
+                  LEFT JOIN glpi_taskcategories AS gl ON pm.taskcategories_id=gl.id
+                  LEFT JOIN glpi_taskcategories AS glp ON glp.id=gl.taskcategories_id
+                  WHERE pm.taskcategories_id=".$item->getID().";";
+
+      foreach ($DB->request($query) as $taskCat) {
+         echo "<tr class='tab_bg_1'>";
+
+         echo "<td class='b'><a href='";
+         echo Toolbox::getItemTypeFormURL('PluginProcessmakerProcess') . "?id=" . $processes_id . "'>" . $taskCat['pname'];
+         if ($_SESSION["glpiis_ids_visible"]) {
+            echo " (" . $processes_id . ")";
+         }
+         echo "</a></td>";
+         echo "<td class='b'>";
+         echo  $taskCat['name'];
+
+         if ($_SESSION["glpiis_ids_visible"]) {
+            echo " (" . $taskCat['taskcategories_id'] . ")";
+         }
+         echo "</td>";
+
+         echo "<td>" . $taskCat['completename'] . "</td>";
+
+         echo "<td class='center'>";
+         if ($taskCat['is_start']) {
+            echo "<img src='".$CFG_GLPI["root_doc"]."/pics/ok.png' width='14' height='14' alt=\"".
+            __('Start', 'processmaker')."\">";
+         }
+         echo "</td>";
+
+         echo "<td >".$taskCat['pm_task_guid']."</td>";
+
+         echo "<td>".$taskCat['comment']."</td>";
+
+         echo "<td class='center'>";
+         if ($taskCat['is_active']) {
+            echo "<img src='".$CFG_GLPI["root_doc"]."/pics/ok.png' width='14' height='14' alt=\"".
+            __('Active')."\">";
+         }
+         echo "</td>";
+
+         echo "<td class='center'>";
+         if ($taskCat['is_subprocess']) {
+            echo "<img src='".$CFG_GLPI["root_doc"]."/pics/ok.png' width='14' height='14' alt=\"".
+            __('Sub-process', 'processmaker')."\">";
+         }
+         echo "</td>";
+
+         echo "</tr>";
+      }
+      echo "</table></div>";
+
+      return true;
+   }
+
+
+   /**
+    * Summary of displayTabContentForItem
+    * @param CommonGLPI $item 
+    * @param mixed $tabnum 
+    * @param mixed $withtemplate 
+    * @return boolean
+    */
+   static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) {
+      $ret = false;
+      switch ($item->getType()) {
+         case 'PluginProcessmakerProcess':
+            $ret = self::displayTabContentForProcess($item, $tabnum, $withtemplate);
+            break;
+         case 'TaskCategory':
+            $ret = self::displayTabContentForTaskCategory($item, $tabnum, $withtemplate);
+            break;
+      }
+      return $ret;
+   }
+
     /**
      * Print a good title for task categories tab
      * add button for re-synchro of taskcategory list (only if rigths are w)
@@ -94,13 +210,14 @@ static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtem
    static function title(CommonGLPI $item) {
       global $CFG_GLPI;
 
-      $buttons = [];
-      $title = __('Synchronize Task List', 'processmaker');
-
       if (Session::haveRight('plugin_processmaker_config', UPDATE)) {
-         $buttons["process.form.php?refreshtask=1&id=".$item->getID()] = $title;
-         Html::displayTitle($CFG_GLPI["root_doc"] . "/plugins/processmaker/pics/gears.png", $title, "",
-                            $buttons);
+         $title = __('Synchronize Task List', 'processmaker');
+         $buttons = ["process.form.php?refreshtask=1&id=".$item->getID() => $title];
+         $pic = $CFG_GLPI["root_doc"] . "/plugins/processmaker/pics/gears.png";
+         if ($item->fields['maintenance']) {
+            $pic = $CFG_GLPI["root_doc"] . "/plugins/processmaker/pics/verysmall-under_maintenance.png";
+         }
+         Html::displayTitle($pic, $title, "", $buttons);
       }
    }
 
diff --git a/inc/user.class.php b/inc/user.class.php
index 9d3a007..2ed155f 100644
--- a/inc/user.class.php
+++ b/inc/user.class.php
@@ -30,13 +30,14 @@ static function getSqlSearchResult ($taskId, $count = true, $right = "all", $ent
       global $DB, $PM_DB, $CFG_GLPI;
 
       // first need to get all users from $taskId
-      //$db_pm = PluginProcessmakerConfig::getInstance()->getProcessMakerDB();
+      $adhoc_users = Session::haveRight('plugin_processmaker_case', ADHOC_REASSIGN) ? 2 : -1;
+      // TU_TYPE in (1, 2) means 1 is normal user, 2 is for adhoc users
       $pmQuery = "SELECT GROUP_USER.USR_UID AS pm_user_id FROM TASK_USER
-                    JOIN GROUP_USER ON GROUP_USER.GRP_UID=TASK_USER.USR_UID AND TASK_USER.TU_RELATION = 2 AND TASK_USER.TU_TYPE=1
+                    JOIN GROUP_USER ON GROUP_USER.GRP_UID=TASK_USER.USR_UID AND TASK_USER.TU_RELATION = 2 AND TASK_USER.TU_TYPE IN (1, $adhoc_users)
                     WHERE TAS_UID = '$taskId'
                   UNION
                   SELECT TASK_USER.USR_UID AS pm_user_id FROM TASK_USER
-                     WHERE TAS_UID = '$taskId' AND TASK_USER.TU_RELATION = 1 AND TASK_USER.TU_TYPE=1 ; ";
+                     WHERE TAS_UID = '$taskId' AND TASK_USER.TU_RELATION = 1 AND TASK_USER.TU_TYPE IN (1, $adhoc_users); ";
       $pmUsers = [ ];
       foreach ($PM_DB->request( $pmQuery ) as $pmUser) {
          $pmUsers[ ] = $pmUser[ 'pm_user_id' ];
@@ -50,7 +51,7 @@ static function getSqlSearchResult ($taskId, $count = true, $right = "all", $ent
              break;
 
          case "all" :
-            $where = " `glpi_users`.`id` > '1' ";
+            $where = " `glpi_users`.`id` > '0' ";
              break;
       }
 
@@ -184,6 +185,7 @@ public static function getGLPIUserId($pmUserId) {
       return 0;
    }
 
+
     /**
      * Summary of getPMUserId
      *      returns processmaker user id for given GLPI user id
@@ -191,13 +193,40 @@ public static function getGLPIUserId($pmUserId) {
      * @return string which is the uid of user in Processmaker database, or false if not found
      */
    public static function getPMUserId($glpiUserId) {
-      $obj = new self;
-      if ($obj->getFromDB( Toolbox::cleanInteger($glpiUserId) )) {
-         return $obj->fields['pm_users_id'];
+      if (is_numeric($glpiUserId)) {
+         $obj = new self;
+         if ($obj->getFromDB($glpiUserId)) {
+            return $obj->fields['pm_users_id'];
+         }
       }
       return false;
    }
 
+
+   /**
+    * Summary of getGlpiIdFromAny
+    * Returns the GLPI id of the user or false if not found
+    * Accept either PM GUID, GLPI logon, or GLPI ID
+    * @param  $any 
+    * @return mixed GLPI ID of the user or false if not found
+    */
+   public static function getGlpiIdFromAny($any) {
+      $ret = self::getGLPIUserId($any);
+      if ($ret) {
+         return $ret;
+      }
+      $ret = self::getPMUserId($any);
+      if ($ret) {
+         return $any;
+      }
+      $usr = new User;
+      if ($usr->getFromDBbyName($any)) {
+         return $usr->getId();
+      }
+      return false;
+   }
+
+
     ///**
     // * Summary of getNewPassword
     // * @param mixed $username
diff --git a/install/install.php b/install/install.php
index ec0b43d..0f1825d 100644
--- a/install/install.php
+++ b/install/install.php
@@ -4,29 +4,10 @@ function processmaker_install() {
    global $DB;
 
    // installation from scratch
-   include_once(GLPI_ROOT."/plugins/processmaker/setup.php");
-   $info = plugin_version_processmaker();
-   switch ($info['version']) {
-     case '3.3.0' :
-         $version = '3.3.0';
-         break;
-     case '3.3.1' :
-     case '3.3.2' :
-     case '3.3.3' :
-     case '3.3.4' :
-     case '3.3.5' :
-     case '3.3.6' :
-     case '3.3.7' :
-         $version = '3.3.1';
-         break;
-      case '3.3.8' :
-       default :
-      $version = '3.3.8';
-   break;
-   }
-   $DB->runFile(GLPI_ROOT . "/plugins/processmaker/install/mysql/$version-empty.sql");
+   $DB->runFile(GLPI_ROOT . "/plugins/processmaker/install/mysql/processmaker-empty.sql");
 
    // add configuration singleton
    $query = "INSERT INTO `glpi_plugin_processmaker_configs` (`id`) VALUES (1);";
    $DB->query( $query ) or die("error creating default record in glpi_plugin_processmaker_configs" . $DB->error());
+
 }
diff --git a/install/mysql/3.2.8-empty.sql b/install/mysql/3.2.8-empty.sql
deleted file mode 100644
index 6a217a1..0000000
--- a/install/mysql/3.2.8-empty.sql
+++ /dev/null
@@ -1,167 +0,0 @@
-/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
-/*!40101 SET NAMES utf8 */;
-/*!50503 SET NAMES utf8mb4 */;
-/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
-/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinkactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinkactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `name` varchar(255) NOT NULL,
-  `value` text,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `caselinks_id_name` (`plugin_processmaker_caselinks_id`,`name`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `is_externaldata` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:insert data from case,1:wait for external application to set datas',
-  `is_self` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:use linked tickets, 1:use self',
-  `sourcetask_guid` varchar(32) DEFAULT NULL,
-  `targettask_guid` varchar(32) DEFAULT NULL,
-  `targetprocess_guid` varchar(32) DEFAULT NULL,
-  `targetdynaform_guid` varchar(32) DEFAULT NULL,
-  `sourcecondition` text,
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `externalapplication` text,
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`),
-  KEY `is_active` (`is_active`),
-  KEY `is_externaldata` (`is_externaldata`),
-  KEY `is_self` (`is_self`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_cases
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_cases` (
-  `id` varchar(32) NOT NULL,
-  `items_id` int(11) NOT NULL,
-  `itemtype` varchar(10) NOT NULL DEFAULT 'Ticket',
-  `case_num` int(11) NOT NULL,
-  `case_status` varchar(20) NOT NULL DEFAULT 'DRAFT',
-  `processes_id` int(11) DEFAULT NULL,
-  UNIQUE KEY `items` (`itemtype`,`items_id`),
-  KEY `case_status` (`case_status`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_configs
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_configs` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(50) NOT NULL DEFAULT 'ProcessMaker',
-  `pm_server_URL` varchar(250) NOT NULL DEFAULT 'http://localhost/',
-  `pm_workspace` varchar(50) NOT NULL DEFAULT 'workflow',
-  `pm_admin_user` varchar(255) DEFAULT NULL,
-  `pm_admin_passwd` varchar(255) DEFAULT NULL,
-  `pm_theme` varchar(50) NOT NULL DEFAULT 'glpi_classic',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `users_id` int(11) DEFAULT NULL,
-  `pm_group_guid` varchar(32) DEFAULT NULL,
-  `comment` text,
-  `pm_dbserver_name` varchar(255) DEFAULT 'localhost',
-  `pm_dbname` varchar(50) DEFAULT 'wf_workflow',
-  `pm_dbserver_user` varchar(255) DEFAULT NULL,
-  `pm_dbserver_passwd` varchar(255) DEFAULT NULL,
-  `domain` varchar(50) DEFAULT '',
-  `maintenance` tinyint(1) NOT NULL DEFAULT '0',
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_crontaskactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_crontaskactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `itemtype` varchar(100) NOT NULL,
-  `items_id` int(11) NOT NULL DEFAULT '0',
-  `users_id` int(11) NOT NULL DEFAULT '0',
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `postdata` mediumtext,
-  `logs_out` mediumtext,
-  `state` int(11) NOT NULL,
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_processes` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `process_guid` varchar(32) NOT NULL,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `hide_case_num_title` tinyint(1) NOT NULL DEFAULT '0',
-  `insert_task_comment` tinyint(1) NOT NULL DEFAULT '0',
-  `comment` text,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `itilcategories_id` int(11) NOT NULL DEFAULT '0',
-  `type` int(11) NOT NULL DEFAULT '1' COMMENT 'Only used for Tickets',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `project_type` varchar(50) NOT NULL DEFAULT 'classic',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `process_guid` (`process_guid`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes_profiles
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_processes_profiles` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `processes_id` int(11) NOT NULL DEFAULT '0',
-  `profiles_id` int(11) NOT NULL DEFAULT '0',
-  `entities_id` int(11) NOT NULL DEFAULT '0',
-  `is_recursive` tinyint(1) NOT NULL DEFAULT '1',
-  PRIMARY KEY (`id`),
-  KEY `entities_id` (`entities_id`),
-  KEY `profiles_id` (`profiles_id`),
-  KEY `processes_id` (`processes_id`),
-  KEY `is_recursive` (`is_recursive`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_taskcategories
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_taskcategories` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `processes_id` int(11) NOT NULL,
-  `pm_task_guid` varchar(32) NOT NULL,
-  `taskcategories_id` int(11) NOT NULL,
-  `start` bit(1) NOT NULL DEFAULT b'0',
-  `is_active` tinyint(1) NOT NULL DEFAULT '1',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `pm_task_guid` (`pm_task_guid`),
-  UNIQUE KEY `items` (`taskcategories_id`),
-  KEY `processes_id` (`processes_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_tasks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_tasks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `items_id` int(11) NOT NULL,
-  `itemtype` varchar(32) NOT NULL,
-  `case_id` varchar(32) NOT NULL,
-  `del_index` int(11) NOT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `case_id` (`case_id`,`del_index`),
-  UNIQUE KEY `items` (`itemtype`,`items_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_users
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_users` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `pm_users_id` varchar(32) NOT NULL,
-  `password` varchar(32) DEFAULT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `pm_users_id` (`pm_users_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
-/*!40101 SET SQL_MODE=IFNULL(@OLD_SQL_MODE, '') */;
-/*!40014 SET FOREIGN_KEY_CHECKS=IF(@OLD_FOREIGN_KEY_CHECKS IS NULL, 1, @OLD_FOREIGN_KEY_CHECKS) */;
-/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
diff --git a/install/mysql/3.2.9-empty.sql b/install/mysql/3.2.9-empty.sql
deleted file mode 100644
index 3ee30cd..0000000
--- a/install/mysql/3.2.9-empty.sql
+++ /dev/null
@@ -1,168 +0,0 @@
-/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
-/*!40101 SET NAMES utf8 */;
-/*!50503 SET NAMES utf8mb4 */;
-/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
-/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinkactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinkactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `name` varchar(255) NOT NULL,
-  `value` text,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `caselinks_id_name` (`plugin_processmaker_caselinks_id`,`name`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `is_externaldata` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:insert data from case,1:wait for external application to set datas',
-  `is_self` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:use linked tickets, 1:use self',
-  `sourcetask_guid` varchar(32) DEFAULT NULL,
-  `targettask_guid` varchar(32) DEFAULT NULL,
-  `targetprocess_guid` varchar(32) DEFAULT NULL,
-  `targetdynaform_guid` varchar(32) DEFAULT NULL,
-  `sourcecondition` text,
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `externalapplication` text,
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`),
-  KEY `is_active` (`is_active`),
-  KEY `is_externaldata` (`is_externaldata`),
-  KEY `is_self` (`is_self`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_cases
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_cases` (
-  `id` varchar(32) NOT NULL,
-  `items_id` int(11) NOT NULL,
-  `itemtype` varchar(10) NOT NULL DEFAULT 'Ticket',
-  `case_num` int(11) NOT NULL,
-  `case_status` varchar(20) NOT NULL DEFAULT 'DRAFT',
-  `processes_id` int(11) DEFAULT NULL,
-  UNIQUE KEY `items` (`itemtype`,`items_id`),
-  KEY `case_status` (`case_status`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_configs
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_configs` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(50) NOT NULL DEFAULT 'ProcessMaker',
-  `pm_server_URL` varchar(250) NOT NULL DEFAULT 'http://localhost/',
-  `pm_workspace` varchar(50) NOT NULL DEFAULT 'workflow',
-  `pm_admin_user` varchar(255) DEFAULT NULL,
-  `pm_admin_passwd` varchar(255) DEFAULT NULL,
-  `pm_theme` varchar(50) NOT NULL DEFAULT 'glpi_classic',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `users_id` int(11) DEFAULT NULL,
-  `pm_group_guid` varchar(32) DEFAULT NULL,
-  `comment` text,
-  `pm_dbserver_name` varchar(255) DEFAULT 'localhost',
-  `pm_dbname` varchar(50) DEFAULT 'wf_workflow',
-  `pm_dbserver_user` varchar(255) DEFAULT NULL,
-  `pm_dbserver_passwd` varchar(255) DEFAULT NULL,
-  `domain` varchar(50) DEFAULT '',
-  `maintenance` tinyint(1) NOT NULL DEFAULT '0',
-  `db_version` varchar(10) NOT NULL DEFAULT '3.2.9',
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_crontaskactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_crontaskactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `itemtype` varchar(100) NOT NULL,
-  `items_id` int(11) NOT NULL DEFAULT '0',
-  `users_id` int(11) NOT NULL DEFAULT '0',
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `postdata` mediumtext,
-  `logs_out` mediumtext,
-  `state` int(11) NOT NULL,
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_processes` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `process_guid` varchar(32) NOT NULL,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `hide_case_num_title` tinyint(1) NOT NULL DEFAULT '0',
-  `insert_task_comment` tinyint(1) NOT NULL DEFAULT '0',
-  `comment` text,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `itilcategories_id` int(11) NOT NULL DEFAULT '0',
-  `type` int(11) NOT NULL DEFAULT '1' COMMENT 'Only used for Tickets',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `project_type` varchar(50) NOT NULL DEFAULT 'classic',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `process_guid` (`process_guid`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes_profiles
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_processes_profiles` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `processes_id` int(11) NOT NULL DEFAULT '0',
-  `profiles_id` int(11) NOT NULL DEFAULT '0',
-  `entities_id` int(11) NOT NULL DEFAULT '0',
-  `is_recursive` tinyint(1) NOT NULL DEFAULT '1',
-  PRIMARY KEY (`id`),
-  KEY `entities_id` (`entities_id`),
-  KEY `profiles_id` (`profiles_id`),
-  KEY `processes_id` (`processes_id`),
-  KEY `is_recursive` (`is_recursive`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_taskcategories
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_taskcategories` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `processes_id` int(11) NOT NULL,
-  `pm_task_guid` varchar(32) NOT NULL,
-  `taskcategories_id` int(11) NOT NULL,
-  `start` bit(1) NOT NULL DEFAULT b'0',
-  `is_active` tinyint(1) NOT NULL DEFAULT '1',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `pm_task_guid` (`pm_task_guid`),
-  UNIQUE KEY `items` (`taskcategories_id`),
-  KEY `processes_id` (`processes_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_tasks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_tasks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `items_id` int(11) NOT NULL,
-  `itemtype` varchar(32) NOT NULL,
-  `case_id` varchar(32) NOT NULL,
-  `del_index` int(11) NOT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `case_id` (`case_id`,`del_index`),
-  UNIQUE KEY `items` (`itemtype`,`items_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_users
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_users` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `pm_users_id` varchar(32) NOT NULL,
-  `password` varchar(32) DEFAULT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `pm_users_id` (`pm_users_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
-/*!40101 SET SQL_MODE=IFNULL(@OLD_SQL_MODE, '') */;
-/*!40014 SET FOREIGN_KEY_CHECKS=IF(@OLD_FOREIGN_KEY_CHECKS IS NULL, 1, @OLD_FOREIGN_KEY_CHECKS) */;
-/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
diff --git a/install/mysql/3.3.0-empty.sql b/install/mysql/3.3.0-empty.sql
deleted file mode 100644
index 3049ca9..0000000
--- a/install/mysql/3.3.0-empty.sql
+++ /dev/null
@@ -1,179 +0,0 @@
-/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
-/*!40101 SET NAMES utf8 */;
-/*!50503 SET NAMES utf8mb4 */;
-/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
-/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinkactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinkactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `name` varchar(255) NOT NULL,
-  `value` text,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `caselinks_id_name` (`plugin_processmaker_caselinks_id`,`name`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `is_externaldata` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:insert data from case,1:wait for external application to set datas',
-  `is_self` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:use linked tickets, 1:use self',
-  `sourcetask_guid` varchar(32) DEFAULT NULL,
-  `targettask_guid` varchar(32) DEFAULT NULL,
-  `targetprocess_guid` varchar(32) DEFAULT NULL,
-  `targetdynaform_guid` varchar(32) DEFAULT NULL,
-  `sourcecondition` text,
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `externalapplication` text,
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`),
-  KEY `is_active` (`is_active`),
-  KEY `is_externaldata` (`is_externaldata`),
-  KEY `is_self` (`is_self`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_cases
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_cases` (
-	`id` INT(11) NOT NULL,
-	`itemtype` VARCHAR(10) NOT NULL DEFAULT 'Ticket',
-	`items_id` INT(11) NOT NULL,
-	`entities_id` INT(11) NOT NULL DEFAULT '0',
-	`name` MEDIUMTEXT NOT NULL DEFAULT '',
-   `case_guid` VARCHAR(32) NOT NULL,
-	`case_status` VARCHAR(20) NOT NULL DEFAULT 'DRAFT',
-	`plugin_processmaker_processes_id` INT(11) NULL DEFAULT NULL,
-   `plugin_processmaker_cases_id` INT(11) NULL DEFAULT NULL,
-	INDEX `items` (`itemtype`, `items_id`),
-	INDEX `case_status` (`case_status`),
-	PRIMARY KEY (`id`),
-	UNIQUE INDEX `case_guid` (`case_guid`),
-	INDEX `plugin_processmaker_processes_id` (`plugin_processmaker_processes_id`),
-	INDEX `plugin_processmaker_cases_id` (`plugin_processmaker_cases_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_configs
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_configs` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(50) NOT NULL DEFAULT 'ProcessMaker',
-  `pm_server_URL` varchar(250) NOT NULL DEFAULT 'http://localhost/',
-  `pm_workspace` varchar(50) NOT NULL DEFAULT 'workflow',
-  `pm_admin_user` varchar(255) DEFAULT NULL,
-  `pm_admin_passwd` varchar(255) DEFAULT NULL,
-  `pm_theme` varchar(50) NOT NULL DEFAULT 'glpi_classic',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `users_id` int(11) DEFAULT NULL,
-  `pm_group_guid` varchar(32) DEFAULT NULL,
-  `comment` text,
-  `pm_dbserver_name` varchar(255) DEFAULT 'localhost',
-  `pm_dbname` varchar(50) DEFAULT 'wf_workflow',
-  `pm_dbserver_user` varchar(255) DEFAULT NULL,
-  `pm_dbserver_passwd` varchar(255) DEFAULT NULL,
-  `domain` varchar(50) DEFAULT '',
-  `maintenance` tinyint(1) NOT NULL DEFAULT '0',
-  `db_version` varchar(10) NOT NULL DEFAULT '3.3.0',
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_crontaskactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_crontaskactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `plugin_processmaker_cases_id` int(11) DEFAULT '0',
-  `users_id` int(11) NOT NULL DEFAULT '0',
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `postdata` mediumtext,
-  `logs_out` mediumtext,
-  `state` int(11) NOT NULL,
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB  DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_processes` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `process_guid` varchar(32) NOT NULL,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `hide_case_num_title` tinyint(1) NOT NULL DEFAULT '0',
-  `insert_task_comment` tinyint(1) NOT NULL DEFAULT '0',
-  `comment` text,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `itilcategories_id` int(11) NOT NULL DEFAULT '0',
-  `type` int(11) NOT NULL DEFAULT '1' COMMENT 'Only used for Tickets',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `project_type` varchar(50) NOT NULL DEFAULT 'classic',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `process_guid` (`process_guid`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes_profiles
-CREATE TABLE `glpi_plugin_processmaker_processes_profiles` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_processes_id` int(11) NOT NULL,
-  `profiles_id` int(11) NOT NULL,
-  `entities_id` int(11) NOT NULL,
-  `is_recursive` tinyint(1) NOT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE INDEX `plugin_processmaker_processes_id_profiles_id_entities_id` (`plugin_processmaker_processes_id`, `profiles_id`, `entities_id`),
-  KEY `entities_id` (`entities_id`),
-  KEY `profiles_id` (`profiles_id`),
-  KEY `plugin_processmaker_processes_id` (`plugin_processmaker_processes_id`),
-  KEY `is_recursive` (`is_recursive`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8 ;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_taskcategories
-CREATE TABLE `glpi_plugin_processmaker_taskcategories` (
-	`id` INT(11) NOT NULL AUTO_INCREMENT,
-	`plugin_processmaker_processes_id` INT(11) NOT NULL,
-	`pm_task_guid` VARCHAR(32) NOT NULL,
-	`taskcategories_id` INT(11) NOT NULL,
-	`is_start` TINYINT(1) NOT NULL DEFAULT '0',
-	`is_active` TINYINT(1) NOT NULL DEFAULT '1',
-	`is_subprocess` TINYINT(1) NOT NULL DEFAULT '0',
-	PRIMARY KEY (`id`),
-	UNIQUE INDEX `pm_task_guid` (`pm_task_guid`),
-	UNIQUE INDEX `items` (`taskcategories_id`),
-	INDEX `plugin_processmaker_processes_id` (`plugin_processmaker_processes_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_tasks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_tasks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `items_id` int(11) NOT NULL,
-  `itemtype` varchar(32) NOT NULL,
-  `plugin_processmaker_cases_id` int(11) NOT NULL,
-  `plugin_processmaker_taskcategories_id` int(11) NOT NULL,
-  `del_index` int(11) NOT NULL,
-  `del_thread` INT(11) NOT NULL,
-  `del_thread_status` varchar(32) NOT NULL DEFAULT 'OPEN',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `tasks` (`plugin_processmaker_cases_id`,`del_index`),
-  UNIQUE KEY `items` (`itemtype`,`items_id`),
-  KEY `del_thread_status` (`del_thread_status`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_users
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_users` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `pm_users_id` varchar(32) NOT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `pm_users_id` (`pm_users_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
-/*!40101 SET SQL_MODE=IFNULL(@OLD_SQL_MODE, '') */;
-/*!40014 SET FOREIGN_KEY_CHECKS=IF(@OLD_FOREIGN_KEY_CHECKS IS NULL, 1, @OLD_FOREIGN_KEY_CHECKS) */;
-/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
diff --git a/install/mysql/3.3.1-empty.sql b/install/mysql/3.3.1-empty.sql
deleted file mode 100644
index cb7d897..0000000
--- a/install/mysql/3.3.1-empty.sql
+++ /dev/null
@@ -1,186 +0,0 @@
-/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
-/*!40101 SET NAMES utf8 */;
-/*!50503 SET NAMES utf8mb4 */;
-/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
-/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinkactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinkactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `name` varchar(255) NOT NULL,
-  `value` text,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `caselinks_id_name` (`plugin_processmaker_caselinks_id`,`name`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_caselinks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_caselinks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `is_externaldata` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:insert data from case,1:wait for external application to set datas',
-  `is_self` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0:use linked tickets, 1:use self',
-  `sourcetask_guid` varchar(32) DEFAULT NULL,
-  `targettask_guid` varchar(32) DEFAULT NULL,
-  `targetprocess_guid` varchar(32) DEFAULT NULL,
-  `targetdynaform_guid` varchar(32) DEFAULT NULL,
-  `sourcecondition` text,
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `is_targettoreassign` TINYINT(1) NOT NULL DEFAULT '0',
-  `is_targettoimpersonate` TINYINT(1) NOT NULL DEFAULT '0',
-  `externalapplication` TEXT NULL,
-  `is_synchronous` TINYINT(1) NOT NULL DEFAULT '0',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`),
-  KEY `is_active` (`is_active`),
-  KEY `is_externaldata` (`is_externaldata`),
-  KEY `is_self` (`is_self`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_cases
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_cases` (
-	`id` INT(11) NOT NULL,
-	`itemtype` VARCHAR(10) NOT NULL DEFAULT 'Ticket',
-	`items_id` INT(11) NOT NULL,
-	`entities_id` INT(11) NOT NULL DEFAULT '0',
-	`name` MEDIUMTEXT NOT NULL DEFAULT '',
-   `case_guid` VARCHAR(32) NOT NULL,
-	`case_status` VARCHAR(20) NOT NULL DEFAULT 'DRAFT',
-	`plugin_processmaker_processes_id` INT(11) NULL DEFAULT NULL,
-   `plugin_processmaker_cases_id` INT(11) NULL DEFAULT NULL,
-	INDEX `items` (`itemtype`, `items_id`),
-	INDEX `case_status` (`case_status`),
-	PRIMARY KEY (`id`),
-	UNIQUE INDEX `case_guid` (`case_guid`),
-	INDEX `plugin_processmaker_processes_id` (`plugin_processmaker_processes_id`),
-	INDEX `plugin_processmaker_cases_id` (`plugin_processmaker_cases_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_configs
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_configs` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `name` varchar(50) NOT NULL DEFAULT 'ProcessMaker',
-  `pm_server_URL` varchar(250) NOT NULL DEFAULT 'http://localhost/',
-  `pm_workspace` varchar(50) NOT NULL DEFAULT 'workflow',
-  `pm_admin_user` varchar(255) DEFAULT NULL,
-  `pm_admin_passwd` varchar(255) DEFAULT NULL,
-  `pm_theme` varchar(50) NOT NULL DEFAULT 'glpi_classic',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `users_id` int(11) DEFAULT NULL,
-  `pm_group_guid` varchar(32) DEFAULT NULL,
-  `comment` text,
-  `pm_dbserver_name` varchar(255) DEFAULT 'localhost',
-  `pm_dbname` varchar(50) DEFAULT 'wf_workflow',
-  `pm_dbserver_user` varchar(255) DEFAULT NULL,
-  `pm_dbserver_passwd` varchar(255) DEFAULT NULL,
-  `domain` varchar(50) DEFAULT '',
-  `maintenance` tinyint(1) NOT NULL DEFAULT '0',
-  `db_version` varchar(10) NOT NULL DEFAULT '3.3.0',
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_crontaskactions
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_crontaskactions` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_caselinks_id` int(11) DEFAULT NULL,
-  `plugin_processmaker_cases_id` int(11) DEFAULT '0',
-  `users_id` int(11) NOT NULL DEFAULT '0',
-  `is_targettoclaim` tinyint(1) NOT NULL DEFAULT '0',
-  `postdata` mediumtext,
-  `logs_out` mediumtext,
-  `state` int(11) NOT NULL,
-  `date_mod` timestamp NULL DEFAULT NULL,
-  PRIMARY KEY (`id`)
-) ENGINE=InnoDB  DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_processes` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `process_guid` varchar(32) NOT NULL,
-  `name` varchar(255) NOT NULL,
-  `is_active` tinyint(1) NOT NULL DEFAULT '0',
-  `hide_case_num_title` tinyint(1) NOT NULL DEFAULT '0',
-  `insert_task_comment` tinyint(1) NOT NULL DEFAULT '0',
-  `comment` text,
-  `taskcategories_id` int(11) DEFAULT NULL,
-  `itilcategories_id` int(11) NOT NULL DEFAULT '0',
-  `type` int(11) NOT NULL DEFAULT '1' COMMENT 'Only used for self-service Tickets',
-  `date_mod` timestamp NULL DEFAULT NULL,
-  `project_type` varchar(50) NOT NULL DEFAULT 'classic',
-	`is_change` tinyint(1) NOT NULL DEFAULT '0',
-	`is_problem` tinyint(1) NOT NULL DEFAULT '0',
-	`is_incident` tinyint(1) NOT NULL DEFAULT '0',
-	`is_request` tinyint(1) NOT NULL DEFAULT '0',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `process_guid` (`process_guid`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_processes_profiles
-CREATE TABLE `glpi_plugin_processmaker_processes_profiles` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `plugin_processmaker_processes_id` int(11) NOT NULL,
-  `profiles_id` int(11) NOT NULL,
-  `entities_id` int(11) NOT NULL,
-  `is_recursive` tinyint(1) NOT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE INDEX `plugin_processmaker_processes_id_profiles_id_entities_id` (`plugin_processmaker_processes_id`, `profiles_id`, `entities_id`),
-  KEY `entities_id` (`entities_id`),
-  KEY `profiles_id` (`profiles_id`),
-  KEY `plugin_processmaker_processes_id` (`plugin_processmaker_processes_id`),
-  KEY `is_recursive` (`is_recursive`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8 ;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_taskcategories
-CREATE TABLE `glpi_plugin_processmaker_taskcategories` (
-	`id` INT(11) NOT NULL AUTO_INCREMENT,
-	`plugin_processmaker_processes_id` INT(11) NOT NULL,
-	`pm_task_guid` VARCHAR(32) NOT NULL,
-	`taskcategories_id` INT(11) NOT NULL,
-	`is_start` TINYINT(1) NOT NULL DEFAULT '0',
-	`is_active` TINYINT(1) NOT NULL DEFAULT '1',
-	`is_subprocess` TINYINT(1) NOT NULL DEFAULT '0',
-	PRIMARY KEY (`id`),
-	UNIQUE INDEX `pm_task_guid` (`pm_task_guid`),
-	UNIQUE INDEX `items` (`taskcategories_id`),
-	INDEX `plugin_processmaker_processes_id` (`plugin_processmaker_processes_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_tasks
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_tasks` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `items_id` int(11) NOT NULL,
-  `itemtype` varchar(32) NOT NULL,
-  `plugin_processmaker_cases_id` int(11) NOT NULL,
-  `plugin_processmaker_taskcategories_id` int(11) NOT NULL,
-  `del_index` int(11) NOT NULL,
-  `del_thread` INT(11) NOT NULL,
-  `del_thread_status` varchar(32) NOT NULL DEFAULT 'OPEN',
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `tasks` (`plugin_processmaker_cases_id`,`del_index`),
-  UNIQUE KEY `items` (`itemtype`,`items_id`),
-  KEY `del_thread_status` (`del_thread_status`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
--- Dumping structure for table glpi.glpi_plugin_processmaker_users
-CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_users` (
-  `id` int(11) NOT NULL AUTO_INCREMENT,
-  `pm_users_id` varchar(32) NOT NULL,
-  PRIMARY KEY (`id`),
-  UNIQUE KEY `pm_users_id` (`pm_users_id`)
-) ENGINE=InnoDB DEFAULT CHARSET=utf8;
-
-
-/*!40101 SET SQL_MODE=IFNULL(@OLD_SQL_MODE, '') */;
-/*!40014 SET FOREIGN_KEY_CHECKS=IF(@OLD_FOREIGN_KEY_CHECKS IS NULL, 1, @OLD_FOREIGN_KEY_CHECKS) */;
-/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
diff --git a/install/mysql/3.3.8-empty.sql b/install/mysql/processmaker-empty.sql
similarity index 96%
rename from install/mysql/3.3.8-empty.sql
rename to install/mysql/processmaker-empty.sql
index a5be338..3e8dd8d 100644
--- a/install/mysql/3.3.8-empty.sql
+++ b/install/mysql/processmaker-empty.sql
@@ -64,7 +64,7 @@ CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_cases` (
 CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_configs` (
   `id` int(11) NOT NULL AUTO_INCREMENT,
   `name` varchar(50) NOT NULL DEFAULT 'ProcessMaker',
-  `pm_server_URL` varchar(250) NOT NULL DEFAULT 'http://localhost/',
+  `pm_server_URL` varchar(250) NOT NULL DEFAULT 'http://itsm-pm.acme.com/',
   `pm_workspace` varchar(50) NOT NULL DEFAULT 'workflow',
   `pm_admin_user` varchar(255) DEFAULT NULL,
   `pm_admin_passwd` varchar(255) DEFAULT NULL,
@@ -81,7 +81,8 @@ CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_configs` (
   `domain` varchar(50) DEFAULT '',
   `maintenance` tinyint(1) NOT NULL DEFAULT '0',
   `ssl_verify` tinyint(1) NOT NULL DEFAULT '0',
-  `db_version` varchar(10) NOT NULL DEFAULT '3.3.8',
+  `db_version` varchar(10) NOT NULL DEFAULT '3.4.10',
+  `max_cases_per_item` int(11) NOT NULL DEFAULT '0',
   PRIMARY KEY (`id`)
 ) ENGINE=InnoDB DEFAULT CHARSET=utf8;
 
@@ -119,6 +120,8 @@ CREATE TABLE IF NOT EXISTS `glpi_plugin_processmaker_processes` (
 	`is_problem` tinyint(1) NOT NULL DEFAULT '0',
 	`is_incident` tinyint(1) NOT NULL DEFAULT '0',
 	`is_request` tinyint(1) NOT NULL DEFAULT '0',
+	`maintenance` TINYINT(1) NOT NULL DEFAULT '0',
+   `max_cases_per_item` int(11) NOT NULL DEFAULT '0',
   PRIMARY KEY (`id`),
   UNIQUE KEY `process_guid` (`process_guid`)
 ) ENGINE=InnoDB DEFAULT CHARSET=utf8;
diff --git a/install/update.php b/install/update.php
index 06f713a..78b4c60 100644
--- a/install/update.php
+++ b/install/update.php
@@ -11,6 +11,9 @@ function processmaker_update() {
       include_once(GLPI_ROOT."/plugins/processmaker/inc/config.class.php");
       $config = PluginProcessmakerConfig::getInstance();
       $current_version = $config->fields['db_version'];
+      if (empty($current_version)) {
+         $current_version = '2.4.1';
+      }
    }
 
    switch ($current_version) {
@@ -37,6 +40,14 @@ function processmaker_update() {
          // will upgrade 3.3.1 to 3.3.8
          include_once(GLPI_ROOT."/plugins/processmaker/install/update_3_3_1_to_3_3_8.php");
          $new_version = update_3_3_1_to_3_3_8();
+      case '3.3.8' :
+         // will upgrade 3.3.8 to 3.4.9
+         include_once(GLPI_ROOT."/plugins/processmaker/install/update_3_3_8_to_3_4_9.php");
+         $new_version = update_3_3_8_to_3_4_9();
+      case '3.4.9' :
+         // will upgrade 3.4.9 to 3.4.10
+         include_once(GLPI_ROOT."/plugins/processmaker/install/update_3_4_9_to_3_4_10.php");
+         $new_version = update_3_4_9_to_3_4_10();
    }
 
    if (isset($new_version)) {
diff --git a/install/update_3_3_1_to_3_3_8.php b/install/update_3_3_1_to_3_3_8.php
index ebac746..1a4e4f7 100644
--- a/install/update_3_3_1_to_3_3_8.php
+++ b/install/update_3_3_1_to_3_3_8.php
@@ -1,6 +1,6 @@
 <?php
 
-function update_3_3_1_to_3_3_8(){
+function update_3_3_1_to_3_3_8() {
    global $DB;
 
    // Alter table glpi_plugin_processmaker_configs
diff --git a/install/update_3_3_8_to_3_4_9.php b/install/update_3_3_8_to_3_4_9.php
new file mode 100644
index 0000000..6ce86c3
--- /dev/null
+++ b/install/update_3_3_8_to_3_4_9.php
@@ -0,0 +1,30 @@
+<?php
+
+function update_3_3_8_to_3_4_9() {
+   global $DB;
+
+   // Alter table glpi_plugin_processmaker_configs
+   if (!$DB->fieldExists("glpi_plugin_processmaker_configs", "max_cases_per_item" )) {
+      $query = "ALTER TABLE `glpi_plugin_processmaker_configs`
+	             ADD COLUMN `max_cases_per_item` INT(11) NOT NULL DEFAULT '0' AFTER `db_version`;";
+
+      $DB->query($query) or die("error adding max_cases_per_item to glpi_plugin_processmaker_configs table" . $DB->error());
+   }
+
+   // Alter table glpi_plugin_processmaker_processes
+   if (!$DB->fieldExists("glpi_plugin_processmaker_processes", "maintenance" )) {
+      $query = "ALTER TABLE `glpi_plugin_processmaker_processes`
+	             ADD COLUMN `maintenance` TINYINT(1) NOT NULL DEFAULT '0' AFTER `is_request`;";
+
+      $DB->query($query) or die("error adding maintenance to glpi_plugin_processmaker_processes table" . $DB->error());
+   }
+   // Alter table glpi_plugin_processmaker_processes
+   if (!$DB->fieldExists("glpi_plugin_processmaker_processes", "max_cases_per_item" )) {
+      $query = "ALTER TABLE `glpi_plugin_processmaker_processes`
+	             ADD COLUMN `max_cases_per_item` INT(11) NOT NULL DEFAULT '0' AFTER `maintenance`;";
+
+      $DB->query($query) or die("error adding max_cases_per_item to glpi_plugin_processmaker_processes table" . $DB->error());
+   }
+
+   return '3.4.9';
+}
\ No newline at end of file
diff --git a/install/update_3_4_9_to_3_4_10.php b/install/update_3_4_9_to_3_4_10.php
new file mode 100644
index 0000000..365cbc1
--- /dev/null
+++ b/install/update_3_4_9_to_3_4_10.php
@@ -0,0 +1,12 @@
+<?php
+
+function update_3_4_9_to_3_4_10() {
+   global $DB;
+
+   // needs to change _update_ into _reassign_ in the events field of the glpi_notifications table
+
+   $query = "UPDATE `glpi_notifications` SET `event` = REPLACE( `event`, '_update_', '_reassign_') WHERE `event` LIKE '%_update_%' AND `itemtype` = 'PluginProcessmakerTask';";
+   $DB->query($query) or die("error when updating event field in glpi_notifications" . $DB->error());
+
+   return '3.4.10';
+}
\ No newline at end of file
diff --git a/install/update_to_3_2_8.php b/install/update_to_3_2_8.php
index 47f48df..d9784b3 100644
--- a/install/update_to_3_2_8.php
+++ b/install/update_to_3_2_8.php
@@ -71,7 +71,7 @@ function update_to_3_2_8() {
       }
    }
 
-   if (!$DB->fieldExists('glpi_plugin_processmaker_users', 'password')) {
+   if (!$DB->fieldExists('glpi_plugin_processmaker_users', 'password') && !$DB->fieldExists('glpi_plugin_processmaker_users', 'id')) {
       $query = "ALTER TABLE `glpi_plugin_processmaker_users`
 	            ADD COLUMN `id` INT NOT NULL AUTO_INCREMENT FIRST,
                ADD COLUMN `password` VARCHAR(32) NULL DEFAULT NULL AFTER `pm_users_id`,
diff --git a/js/cases.helpdesk.js b/js/cases.helpdesk.js
index b846e59..fb1c062 100644
--- a/js/cases.helpdesk.js
+++ b/js/cases.helpdesk.js
@@ -21,7 +21,7 @@ function onClickContinue(obj) {
    // hide the iFrame
    caseIFrame.style.visibility = 'hidden';
 
-   // trigger a click on the 'add' button of the ticket 
+   // trigger a click on the 'add' button of the ticket
    submitButton.click();
 }
 
@@ -59,17 +59,17 @@ function onLoadFrame( evt, caseId, delIndex, caseNumber, processName ) {
       if (caseIFrame != undefined && contentDocument) {
          var buttonContinue = contentDocument.getElementById('form[btnGLPISendRequest]');
          var linkList = contentDocument.getElementsByTagName('a');
-         
+
          if (!bButtonContinue && buttonContinue != undefined && linkList != undefined && linkList.length > 0) {
             bButtonContinue = true; //window.clearInterval(caseTimer); // to be sure that it will be done only one time
             // change action for the attached form and add some parameters
             //debugger;
 
             bGLPIHideElement(linkList, 'href', 'cases_Step?TYPE=ASSIGN_TASK&UID=-1&POSITION=10000&ACTION=ASSIGN');
-            
+
             oldHandler = buttonContinue.onclick;
             buttonContinue.onclick = onClickContinue;
-            
+
             submitButton = $("input[name='add'][type=submit]")[0];
             submitButton.insertAdjacentHTML('beforebegin', "<input type='hidden' name='processmaker_action' value='routecase'/>");
             submitButton.insertAdjacentHTML('beforebegin', "<input type='hidden' name='processmaker_caseguid' value='" + caseId + "'/>");
@@ -116,4 +116,4 @@ function redimTaskFrame(taskFrame) {
       taskFrame.height = newHeight;
    } catch (e) {
    }
-}
\ No newline at end of file
+}
diff --git a/js/cases.js b/js/cases.js
index d4b93ef..841dc8a 100644
--- a/js/cases.js
+++ b/js/cases.js
@@ -1,4 +1,4 @@
-//debugger;
+//debugger;
 // To manage submits to case.front.php
 var GLPI_HTTP_CASE_FORM = window.location.href.replace(window.location.search, ''); //window.location.href.split('/', loc_split.length - 2).join('/') + '/plugins/processmaker/front/case.front.php'; // http://hostname/glpi/...
 // to manage reloads
diff --git a/js/central.js b/js/central.js
index 593e425..fe4b7eb 100644
--- a/js/central.js
+++ b/js/central.js
@@ -1,19 +1,18 @@
-$(function () {
+$(function () {
    $(document).ajaxComplete(function (event, jqXHR, ajaxOptions) {
       //debugger;
       var pattern = /##processmaker.*(##|...)/g;
-      
+
       $('tr.tab_bg_2 td a').each(function (index) {
-         
+
          var textToChange = $(this).text();
          var matches = textToChange.match(pattern);
          if (matches) {
             textToChange = textToChange.replace(pattern, '');
-            if (!textToChange.trim().length>0)
-            {
+            if (!textToChange.trim().length>0) {
                var title = $(this).parent().prev().text();
                textToChange = title;
-            } 
+            }
             $(this).text(textToChange);
          }
       });
diff --git a/js/domain.js.php b/js/domain.js.php
deleted file mode 100644
index 3d10868..0000000
--- a/js/domain.js.php
+++ /dev/null
@@ -1,19 +0,0 @@
-<?php
-define('GLPI_ROOT', '../../..');
-include (GLPI_ROOT."/inc/includes.php");
-header("Content-type: application/javascript");
-$plugin = new Plugin();
-if ($plugin->isActivated('processmaker')) {
-   $config = PluginProcessmakerConfig::getInstance();
-   if (isset($config->fields['domain']) && $config->fields['domain'] != '') {
-      echo "
-         //debugger;
-         var d = document,
-             g = d.createElement('script'), 
-             s = d.getElementsByTagName('script')[0]; 
-         g.type = 'text/javascript';
-         g.text = 'try { document.domain = \'".$config->fields['domain']."\'; } catch(ev) { /*console.log(ev);*/ }'; 
-         s.parentNode.insertBefore(g, s);
-      ";
-   }
-}
\ No newline at end of file
diff --git a/js/helpdesk.public.js.php b/js/helpdesk.public.js.php
index c93b8d4..6d2bd5d 100644
--- a/js/helpdesk.public.js.php
+++ b/js/helpdesk.public.js.php
@@ -14,7 +14,7 @@
 
 $config = PluginProcessmakerConfig::getInstance();
 if (!$config->fields['maintenance']) {
-   echo "$(function () {      
+   echo "$(function () {
          // look if name='helpdeskform' is present. If yes replace the form.location
          var ahrefTI = '".$CFG_GLPI["root_doc"]."/plugins/processmaker/front/tracking.injector.php';
          var formLink = $(\"form[name='helpdeskform']\")[0];
diff --git a/locales/fr_FR.mo b/locales/fr_FR.mo
index 9299adb..a72879c 100644
Binary files a/locales/fr_FR.mo and b/locales/fr_FR.mo differ
diff --git a/locales/fr_FR.po b/locales/fr_FR.po
index 96c93d8..dadf1bc 100644
--- a/locales/fr_FR.po
+++ b/locales/fr_FR.po
@@ -1,22 +1,23 @@
 msgid ""
 msgstr ""
 "Project-Id-Version: processmaker-plugin\n"
-"POT-Creation-Date: 2018-08-06 14:32+0200\n"
-"PO-Revision-Date: 2018-08-06 14:44+0200\n"
+"POT-Creation-Date: 2020-07-13 09:41+0200\n"
+"PO-Revision-Date: 2020-07-13 11:02+0200\n"
 "Last-Translator: tomolimo\n"
 "Language-Team: French\n"
 "Language: fr_FR\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: 8bit\n"
-"X-Generator: Poedit 2.1.1\n"
+"X-Generator: Poedit 2.3.1\n"
 "X-Poedit-Basepath: ..\n"
 "Plural-Forms: nplurals=2; plural=(n > 1);\n"
-"X-Poedit-KeywordsList: ;__:1,2t;_e:1,2t;_x:1c,2,3t;_n:1,2,4t;__s:1,2t;"
-"_ex:1c,2,3t;_sx:1c,2,3t;_nx:1c,2,3,5t\n"
+"X-Poedit-KeywordsList: ;__:1,2t;_e:1,2t;_x:1c,2,3t;_n:1,2,4t;__s:1,2t;_ex:1c,2,3t;_sx:1c,2,3t;_nx:1c,2,3,5t\n"
 "X-Crowdin-Project: processmaker-plugin\n"
+"X-Crowdin-Project-ID: 310131\n"
 "X-Crowdin-Language: fr\n"
-"X-Crowdin-File: /3.3.0/source.po\n"
+"X-Crowdin-File: /3.4 - GLPI 9.2/source.po\n"
+"X-Crowdin-File-ID: 20\n"
 "X-Poedit-SearchPath-0: ajax\n"
 "X-Poedit-SearchPath-1: front\n"
 "X-Poedit-SearchPath-2: inc\n"
@@ -25,239 +26,306 @@ msgstr ""
 "X-Poedit-SearchPath-5: hook.php\n"
 "X-Poedit-SearchPath-6: setup.php\n"
 
-#: ajax/task_users.php:25
+#: ajax/task_users.php:36
 msgid "Re-assign task to"
 msgstr "Ré-affecter tâche à"
 
-#: ajax/task_users.php:45
+#: ajax/task_users.php:60 ajax/task_users.php:61 ajax/task_users.php:124
 msgid "Re-assign"
 msgstr "Ré-affecter"
 
-#: front/case.form.php:35
+#: ajax/task_users.php:110
+#| msgid "Task already assigned to this person!"
+msgid "Task is already assigned to this user or group!"
+msgstr "La tâche est déjà affectée à cet utilisateur (ou ce groupe) !"
+
+#: ajax/task_users.php:110 ajax/task_users.php:122
+#| msgid "Re-assign task to"
+msgid "Re-assign task"
+msgstr "Ré-affecter tâche"
+
+#: ajax/task_users.php:114 ajax/task_users.php:119
+#| msgid "Claim target task"
+msgid "Un-claim task"
+msgstr "Annuler affectation de la tâche"
+
+#: ajax/task_users.php:115
+msgid "Please input reason to un-claim<br/>(task will be re-assigned to former group):"
+msgstr "Saisir la raison pour l'annulation de l'affectation<br/>(la tâche sera ré-affectée au groupe précédent) :"
+
+#: ajax/task_users.php:116
+msgid "Un-claim"
+msgstr "Annulation de l'affectation"
+
+#: ajax/task_users.php:119
+msgid "Can\\'t un-assign Task!"
+msgstr "Annulation de l'affectation impossible !"
+
+#: ajax/task_users.php:123
+msgid "Please input reason to re-assign:"
+msgstr "Saisir la raison pour la ré-affectation :"
+
+#: ajax/task_users.php:134
+msgid "Send reminder"
+msgstr "Envoyer un rappel"
+
+#: front/case.form.php:32
 msgid "Case has been deleted!"
 msgstr "Le cas a été effacé !"
 
-#: front/case.form.php:37
+#: front/case.form.php:34
 msgid "Unable to delete case!"
 msgstr "Impossible d'effacer le cas !"
 
-#: front/case.form.php:50
+#: front/case.form.php:46
 msgid "Case has been cancelled!"
 msgstr "Le cas a été annulé !"
 
-#: front/case.form.php:52 front/case.form.php:55
+#: front/case.form.php:48 front/case.form.php:51
 msgid "Unable to cancel case!"
 msgstr "Impossible d'annuler le cas !"
 
-#: front/case.form.php:76 front/case.form.php:78 inc/case.class.php:1018
+#: front/case.form.php:70 front/case.form.php:72 inc/case.class.php:1310
 msgid "Process cases"
 msgstr "Cas des processus"
 
-#: front/case.php:5 front/caselink.form.php:27 front/caselink.php:5
-#: front/process.form.php:25 front/process.php:5 inc/caselink.class.php:143
-#: inc/config.class.php:50 inc/config.class.php:354 inc/process.class.php:393
+#: front/case.php:5 front/caselink.form.php:29 front/caselink.php:5
+#: front/process.form.php:27 front/process.php:5 inc/caselink.class.php:157
+#: inc/config.class.php:50 inc/config.class.php:363 inc/process.class.php:409
 #: inc/profile.class.php:52 inc/profile.class.php:83
 msgid "ProcessMaker"
 msgstr "ProcessMaker"
 
-#: front/processmaker.form.php:85
+#: front/processmaker.form.php:80
 msgid "Task re-assigned!"
 msgstr "Tâche ré-affectée !"
 
-#: front/processmaker.form.php:87
+#: front/processmaker.form.php:82
 msgid "Error re-assigning task: "
-msgstr "Impossible de re-affecter cette tâche : "
+msgstr "Impossible de ré-affecter cette tâche :"
+
+#: front/processmaker.form.php:93
+#| msgid "Task name"
+msgid "Task un-claimed!"
+msgstr "Annulation de l'affectation de la tâche effectuée !"
 
-#: front/processmaker.form.php:90
-msgid "Task already assigned to this person!"
-msgstr "Tâche déjà affectée à cette personne !"
+#: front/processmaker.form.php:95
+msgid "Can't un-claim task! Verify 'Assignement Rules' in the process definition."
+msgstr "Annulation de l'affectation impossible ! Vérifiez les règles d'assignation dans la définition du Processus."
 
 #: front/processmaker.helpdesk.form.php:21
 msgid "Process - Case"
 msgstr "Processus - Cas"
 
-#: front/processmaker.helpdesk.form.php:24 inc/case.class.php:605
+#: front/processmaker.helpdesk.form.php:24 inc/case.class.php:799
 msgid "Select the process you want to add"
 msgstr "Choisir le processus à démarrer"
 
-#: hook.php:31 inc/taskcategory.class.php:98
+#: hook.php:9 inc/taskcategory.class.php:214
 msgid "Synchronize Task List"
 msgstr "Synchroniser la liste des Tâches"
 
-#: hook.php:158 inc/case.class.php:77
+#: hook.php:76 inc/case.class.php:89
 msgid "Case"
 msgstr "Cas"
 
-#: hook.php:158 inc/case.class.php:586 inc/case.class.php:1062
+#: hook.php:76 inc/case.class.php:778 inc/case.class.php:1355
 msgid "Status"
 msgstr "Statut"
 
-#: inc/case.class.php:23 inc/case.class.php:90 inc/case.class.php:92
+#: inc/case.class.php:25 inc/case.class.php:102 inc/case.class.php:104
 msgid "Process case"
 msgid_plural "Process cases"
 msgstr[0] "Cas du processus"
 msgstr[1] "Cas des processus"
 
-#: inc/case.class.php:80
+#: inc/case.class.php:92
 msgid "Sub-case"
 msgstr "Sous-cas"
 
-#: inc/case.class.php:312
+#: inc/case.class.php:303
+#, php-format
+msgid "<b>Task un-claimed!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has been un-assigned from \"%s\" and assigned to \"%s\" group.<br/><b>Reason: </b>%s"
+msgstr "<b>Annulation de l'affection de la tâche effectuée !</b><br/><b>Cas : </b>%s<br/><b>Tâche : </b>\"%s\" a été libérée de \"%s\" et assignée au groupe \"%s\".<br/><b>Motif : </b>%s"
+
+#: inc/case.class.php:420
+#, php-format
+msgid "<b>Task re-assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has been re-assigned from \"%s\" to \"%s\".<br/><b>Reason: </b>%s"
+msgstr "<b>Tâche ré-assignée !</b><br/><b>Cas : </b>%s<br/><b>Tâche : </b>\"%s\"  a été ré-assignée de \"%s\" à \"%s\".<br/><b>Motif : </b>%s"
+
+#: inc/case.class.php:429
+#, php-format
+msgid "<b>Task assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has been assigned to \"%s\".<br/><b>Reason: </b>%s"
+msgstr "<b>Tâche assignée !</b><br/><b>Cas : </b>%s<br/><b>Tâche : </b>\"%s\" a été asignée à \"%s\".<br/><b>Motif : </b>%s"
+
+#: inc/case.class.php:510
 msgid "Current task(s) properties"
 msgstr "Propriétés des tâches en cours"
 
-#: inc/case.class.php:316 inc/task.class.php:263
+#: inc/case.class.php:514 inc/task.class.php:283
 msgid "Task"
 msgstr "Tâche"
 
-#: inc/case.class.php:317 inc/task.class.php:264
+#: inc/case.class.php:515 inc/task.class.php:284
 msgid "Task guid"
 msgstr "Guid de la tâche"
 
-#: inc/case.class.php:318 inc/task.class.php:265
+#: inc/case.class.php:516 inc/task.class.php:285
 msgid "Current user"
 msgstr "Utilisateur actuel"
 
-#: inc/case.class.php:319 inc/task.class.php:266
+#: inc/case.class.php:517 inc/task.class.php:286
 msgid "Task delegation date"
 msgstr "Date de délégation de tâche"
 
-#: inc/case.class.php:341 inc/task.class.php:275
+#: inc/case.class.php:539 inc/task.class.php:295
 msgid "To be claimed"
 msgstr "A réclamer"
 
-#: inc/case.class.php:377
+#: inc/case.class.php:575
 msgid "Sub-case properties"
 msgstr "Propriétés du sous-cas"
 
-#: inc/case.class.php:380
+#: inc/case.class.php:578
 msgid "Parent case properties"
 msgstr "Propriétés du cas parent"
 
-#: inc/case.class.php:382
+#: inc/case.class.php:580
 msgid "Case properties"
 msgstr "Propriétés du cas"
 
-#: inc/case.class.php:387 inc/case.class.php:584 inc/case.class.php:1036
-#: inc/process.class.php:548
+#: inc/case.class.php:585 inc/case.class.php:776 inc/case.class.php:1328
+#: inc/process.class.php:576
 msgid "Process"
 msgstr "Processus"
 
-#: inc/case.class.php:388
+#: inc/case.class.php:586 inc/notificationtargetprocessmaker.class.php:64
 msgid "Case title"
 msgstr "Titre du cas"
 
-#: inc/case.class.php:389
+#: inc/case.class.php:587
 msgid "Case number"
 msgstr "Numéro du cas"
 
-#: inc/case.class.php:390
+#: inc/case.class.php:588
 msgid "Case status"
 msgstr "Statut du cas"
 
-#: inc/case.class.php:391
+#: inc/case.class.php:589
 msgid "Case guid"
 msgstr "Guid du cas"
 
-#: inc/case.class.php:392
+#: inc/case.class.php:590
 msgid "Creator"
 msgstr "Créateur"
 
-#: inc/case.class.php:393
+#: inc/case.class.php:591 inc/case.class.php:1370
 msgid "Creation date"
 msgstr "Date de création"
 
-#: inc/case.class.php:394
+#: inc/case.class.php:592
 msgid "Last update"
 msgstr "Dernière mise à jour"
 
-#: inc/case.class.php:479
+#: inc/case.class.php:675
 #, php-format
 msgid "Case is linked to a %1s"
 msgstr "Le cas est lié à un %1s"
 
-#: inc/case.class.php:481
+#: inc/case.class.php:677
 #, php-format
 msgid "Sub-case is linked to a %1s"
 msgstr "Le sous-cas est lié à un %1s"
 
-#: inc/case.class.php:506
+#: inc/case.class.php:698
 msgid "Case cancellation"
 msgstr "Annulation du cas"
 
-#: inc/case.class.php:507
+#: inc/case.class.php:699
 msgid "Cancel case"
 msgstr "Annuler cas"
 
-#: inc/case.class.php:511
+#: inc/case.class.php:703
 msgid "Confirm cancellation?"
 msgstr "Confirmer l’annulation ?"
 
-#: inc/case.class.php:511 inc/profile.class.php:23
+#: inc/case.class.php:703 inc/profile.class.php:23
 msgid "Cancel"
 msgstr "Annuler"
 
-#: inc/case.class.php:532
+#: inc/case.class.php:717
 msgid "Case deletion"
 msgstr "Suppression du cas"
 
-#: inc/case.class.php:533
-msgid "Delete case"
-msgstr "Supprimer le cas"
-
-#: inc/case.class.php:585 inc/case.class.php:1029
+#: inc/case.class.php:777 inc/case.class.php:1321
 msgid "Title"
 msgstr "Titre"
 
-#: inc/case.class.php:587 inc/case.class.php:1070
+#: inc/case.class.php:779 inc/case.class.php:1362
 msgid "Sub-case of"
 msgstr "Sous-cas de"
 
-#: inc/case.class.php:602
+#: inc/case.class.php:796
 msgid "Add a new case"
 msgstr "Ajouter un nouveau cas"
 
-#: inc/case.class.php:995
+#: inc/case.class.php:1227
 msgctxt "case_status"
 msgid "Draft"
 msgstr "Brouillon"
 
-#: inc/case.class.php:996
+#: inc/case.class.php:1228
 msgctxt "case_status"
 msgid "To do"
 msgstr "A faire"
 
-#: inc/case.class.php:997
+#: inc/case.class.php:1229
 msgctxt "case_status"
 msgid "Completed"
 msgstr "Terminé"
 
-#: inc/case.class.php:998
+#: inc/case.class.php:1230
 msgctxt "case_status"
 msgid "Cancelled"
 msgstr "Annulé"
 
-#: inc/case.class.php:1022
+#: inc/case.class.php:1314
 msgid "ID"
 msgstr "ID"
 
-#: inc/case.class.php:1049
+#: inc/case.class.php:1335 inc/notificationtargetprocessmaker.class.php:72
+#| msgid "Item entity"
+msgid "Item type"
+msgstr "Type de l'item"
+
+#: inc/case.class.php:1342
 msgid "Item"
 msgstr "Item"
 
-#: inc/case.class.php:1056
+#: inc/case.class.php:1349
 msgid "Item entity"
 msgstr "Entité de l'item"
 
-#: inc/casechangelog.class.php:35
+#: inc/case.class.php:1379
+#| msgid "Last update"
+msgid "Last update date"
+msgstr "Date de dernière mise à jour"
+
+#: inc/case.class.php:1392
+#, php-format
+#| msgid "Case status"
+msgid "Case status is '%s'"
+msgstr "L'état du cas est '%s'"
+
+#: inc/casechangelog.class.php:36
 msgid "Change log"
 msgstr "Evolution"
 
-#: inc/casedynaform.class.php:80
+#: inc/casedynaform.class.php:83
 msgid "Dynaforms"
 msgstr "DynaForms"
 
-#: inc/casehistory.class.php:35
+#: inc/casehistory.class.php:36
 msgid "History"
 msgstr "Historique"
 
@@ -269,43 +337,51 @@ msgstr "Liens-cas"
 msgid "Case-link"
 msgstr "Lien-cas"
 
-#: inc/caselink.class.php:75 inc/caselink.class.php:165
+#: inc/caselink.class.php:75
+msgid "Synchronous"
+msgstr "Synchrone"
+
+#: inc/caselink.class.php:80 inc/caselink.class.php:179
 msgid "External data"
 msgstr "Données externes"
 
-#: inc/caselink.class.php:80 inc/caselink.class.php:171
+#: inc/caselink.class.php:85 inc/caselink.class.php:185
 msgid "Self"
 msgstr "Self"
 
-#: inc/caselink.class.php:85 inc/caselink.class.php:189
+#: inc/caselink.class.php:90 inc/caselink.class.php:203
 msgid "Source task GUID"
 msgstr "GUID de la tâche source"
 
-#: inc/caselink.class.php:93 inc/caselink.class.php:195
+#: inc/caselink.class.php:98 inc/caselink.class.php:209
 msgid "Target task GUID"
 msgstr "GUID de la tâche cible"
 
-#: inc/caselink.class.php:101 inc/caselink.class.php:207
+#: inc/caselink.class.php:106 inc/caselink.class.php:221
 msgid "Target process GUID"
 msgstr "GUID du Processus cible"
 
-#: inc/caselink.class.php:110 inc/caselink.class.php:201
+#: inc/caselink.class.php:115 inc/caselink.class.php:215
 msgid "Target dynaform GUID"
 msgstr "GUID du dynaform cible"
 
-#: inc/caselink.class.php:115 inc/caselink.class.php:213
+#: inc/caselink.class.php:120 inc/caselink.class.php:227
 msgid "Source condition"
 msgstr "Condition d'activation du lien"
 
-#: inc/caselink.class.php:121 inc/caselink.class.php:177
+#: inc/caselink.class.php:126 inc/caselink.class.php:191
 msgid "Claim target task"
 msgstr "Tâche cible 'à réclamer'"
 
-#: inc/caselink.class.php:126 inc/caselink.class.php:183
+#: inc/caselink.class.php:136
+msgid "Impersonate target task user"
+msgstr "Personnifier l'utilisateur de la tâche cible"
+
+#: inc/caselink.class.php:141 inc/caselink.class.php:197
 msgid "External application JSON config"
 msgstr "Configuration JSON de l'application externe"
 
-#: inc/casemap.class.php:43
+#: inc/casemap.class.php:44
 msgid "Map"
 msgstr "Carte"
 
@@ -314,190 +390,294 @@ msgid "ProcessMaker setup"
 msgstr "Configuration du serveur ProcessMaker"
 
 #: inc/config.class.php:159
-msgid "Server URL (must be in same domain than GLPI)"
-msgstr "URL du serveur (doit être dans le même domaine que GLPI)"
+#| msgid "Server URL (must be in same domain than GLPI)"
+msgid "Server URL (must be in same domain than GLPI, if GLPI is using HTTPS, PM server must also use HTTPS)"
+msgstr "URL du serveur (doit être dans le même domaine que GLPI, si GLPI utilise HTTPS, alors PM doit aussi utiliser HTTPS)"
 
-#: inc/config.class.php:164
+#: inc/config.class.php:163
 msgid "Common domain with GLPI"
 msgstr "Domaine commun avec GLPI"
 
-#: inc/config.class.php:193
+#: inc/config.class.php:192
 msgid "None!"
 msgstr "Aucun !"
 
-#: inc/config.class.php:202
+#: inc/config.class.php:201
+msgid "Verify SSL certificate"
+msgstr "Verification du certificat SSL"
+
+#: inc/config.class.php:206
 msgid "Workspace Name"
 msgstr "Nom du Workspace"
 
-#: inc/config.class.php:207
+#: inc/config.class.php:211
 msgid "Server administrator name"
 msgstr "Non de l'administreur du server ProcessMaker"
 
-#: inc/config.class.php:212
+#: inc/config.class.php:216
 msgid "Server administrator password"
 msgstr "Mot de passe de l'administrateur du serveur ProcessMaker"
 
-#: inc/config.class.php:218 inc/config.class.php:258
+#: inc/config.class.php:222 inc/config.class.php:262
 msgid "Connection status"
 msgstr "Status de la connexion"
 
-#: inc/config.class.php:234
+#: inc/config.class.php:238
 msgid "SQL server setup"
 msgstr "Configuration du serveur SQL"
 
-#: inc/config.class.php:237
+#: inc/config.class.php:241
 msgid "SQL server (MariaDB or MySQL)"
 msgstr "SQL server (MariaDB ou MySQL)"
 
-#: inc/config.class.php:242
+#: inc/config.class.php:246
 msgid "Database name"
 msgstr "Nom de la base de données"
 
-#: inc/config.class.php:247
+#: inc/config.class.php:251
 msgid "SQL user"
 msgstr "Utilisateur SQL"
 
-#: inc/config.class.php:252
+#: inc/config.class.php:256
 msgid "SQL password"
 msgstr "Mot de passe SQL"
 
-#: inc/config.class.php:269
+#: inc/config.class.php:273
 msgid "Theme Name"
 msgstr "Nom du thème"
 
-#: inc/config.class.php:275
+#: inc/config.class.php:279
 msgid "Main Task Category (edit to change name)"
 msgstr "Catégorie principale des tâches (éditer pour changer le nom)"
 
-#: inc/config.class.php:282
+#: inc/config.class.php:286
 msgid "Task Writer (edit to change name)"
 msgstr "Auteur des tâches (éditer pour changer le nom)"
 
-#: inc/config.class.php:302
+#: inc/config.class.php:306
 msgid "Group in ProcessMaker which will contain all GLPI users"
 msgstr "Groupe dans ProcessMaker qui contiendra les utilisateurs de GLPI"
 
-#: inc/config.class.php:331
+#: inc/config.class.php:321 inc/process.class.php:510 inc/process.class.php:637
+msgid "Max cases per item (0=unlimited)"
+msgstr "Nombre de cas maxi par item (0 = pas de limite)"
+
+#: inc/config.class.php:340
 msgid "Processmaker system information"
 msgstr "Informations système du serveur ProcessMaker"
 
-#: inc/config.class.php:334 inc/config.class.php:344
+#: inc/config.class.php:343 inc/config.class.php:353
 msgid "Version"
 msgstr "Version"
 
-#: inc/config.class.php:335
+#: inc/config.class.php:344
 msgid "Web server"
 msgstr "Serveur web"
 
-#: inc/config.class.php:336
+#: inc/config.class.php:345
 msgid "Server name"
 msgstr "Nom du serveur"
 
-#: inc/config.class.php:337
+#: inc/config.class.php:346
 msgid "PHP version"
 msgstr "Version de PHP"
 
-#: inc/config.class.php:338
+#: inc/config.class.php:347
 msgid "DB version"
 msgstr "Version de la Db"
 
-#: inc/config.class.php:339
+#: inc/config.class.php:348
 msgid "DB server IP"
 msgstr "IP du serveur DB"
 
-#: inc/config.class.php:340
+#: inc/config.class.php:349
 msgid "DB name"
 msgstr "Nom de la BD"
 
-#: inc/config.class.php:341
+#: inc/config.class.php:350
 msgid "User browser"
 msgstr "Navigateur de l’utilisateur"
 
-#: inc/config.class.php:342
+#: inc/config.class.php:351
 msgid "User IP"
 msgstr "IP de l'utilisateur"
 
-#: inc/config.class.php:344
+#: inc/config.class.php:353
 msgid "Not yet!"
 msgstr "Pas encore !"
 
-#: inc/process.class.php:350
+#: inc/notificationtargetcase.class.php:26
+msgid "Send email"
+msgstr "Envoi d'email"
+
+#: inc/notificationtargetcase.class.php:37
+msgid "eMail recipients"
+msgstr "Destinataires des emails"
+
+#: inc/notificationtargetprocessmaker.class.php:60
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process category"
+msgstr "Catégorie du processus"
+
+#: inc/notificationtargetprocessmaker.class.php:61
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process category id"
+msgstr "ID de la catégorie du processus"
+
+#: inc/notificationtargetprocessmaker.class.php:62
+#| msgid "Process case task"
+#| msgid_plural "Process case tasks"
+msgid "Process category comment"
+msgstr "Commentaire de la catégorie du processus"
+
+#: inc/notificationtargetprocessmaker.class.php:63
+#| msgid "Case guid"
+msgid "Case id"
+msgstr "ID du cas"
+
+#: inc/notificationtargetprocessmaker.class.php:65
+#| msgid "Case deletion"
+msgid "Case description"
+msgstr "Description du cas"
+
+#: inc/notificationtargetprocessmaker.class.php:67
+msgid "Case variable 'XXX'"
+msgstr "Variable de cas 'XXX'"
+
+#: inc/notificationtargetprocessmaker.class.php:68
+msgid "List of values in 'YYY' array"
+msgstr "Liste des valeurs du tableau 'YYY'"
+
+#: inc/notificationtargetprocessmaker.class.php:69
+msgid "Number of rows in 'YYY' array"
+msgstr "Nombre de lignes du tableau 'YYY'"
+
+#: inc/notificationtargetprocessmaker.class.php:70
+msgid "Value for colname in 'YYY' array"
+msgstr "Valeur de la colonne 'colname' du tableau 'YYY'"
+
+#: inc/notificationtargetprocessmaker.class.php:71
+msgid "Value for key in 'ZZZ' assoc array (1-dimension array)"
+msgstr "Valeur pour la clé 'key' du tableau associatif à une dimension 'ZZZ'"
+
+#: inc/notificationtargetprocessmaker.class.php:73
+#| msgid "Item"
+msgid "Item id"
+msgstr "ID de l'item"
+
+#: inc/notificationtargetprocessmaker.class.php:74
+#| msgid "Item"
+msgid "Item URL"
+msgstr "URL de l'item"
+
+#: inc/notificationtargetprocessmaker.class.php:75
+#| msgid "Item entity"
+msgid "Item title"
+msgstr "Titre de l'item"
+
+#: inc/notificationtargetprocessmaker.class.php:83
+msgid "XXX is to be replaced by any case variable names"
+msgstr "XXX doit être remplacé par n'importe quel nom de variable de cas"
+
+#: inc/notificationtargetprocessmaker.class.php:86
+msgid "YYY is to be replaced by any array variables"
+msgstr "YYY doit être remplacé par n'importe quel nom de tableau"
+
+#: inc/notificationtargetprocessmaker.class.php:90
+msgid "ZZZ is to be replaced by any assoc array variables (1-dimension array with key/value pairs)"
+msgstr "ZZZ doit être replacé par n'importe quel nom de tableau associatif à une dimension (paire clé/valeur)"
+
+#: inc/notificationtargettask.class.php:195
+#| msgid "Task delegation date"
+msgid "Task action"
+msgstr "Action de la tâche"
+
+#: inc/process.class.php:366
 msgid "Synchronize Process List"
 msgstr "Synchroniser la liste des processus"
 
-#: inc/process.class.php:427 inc/process.class.php:589
+#: inc/process.class.php:443 inc/process.class.php:617
 msgid "Process GUID"
 msgstr "GUID du Processus"
 
-#: inc/process.class.php:433
+#: inc/process.class.php:449
 msgid "Process type"
 msgstr "Type de processus"
 
-#: inc/process.class.php:439
+#: inc/process.class.php:455
 msgid "Hide case num. & title"
 msgstr "Cacher num. et titre du cas"
 
-#: inc/process.class.php:445
+#: inc/process.class.php:461
 msgid "Insert Task Category"
 msgstr "Insérer la catégorie des tâches"
 
-#: inc/process.class.php:457
+#: inc/process.class.php:473
 msgid "Ticket type (self-service)"
 msgstr "Type de ticket (self-service)"
 
-#: inc/process.class.php:464 inc/process.class.php:609
+#: inc/process.class.php:480 inc/process.class.php:642
 msgid "Visible in Incident for Central interface"
 msgstr "Visible pour un Incident sur l'interface Centrale"
 
-#: inc/process.class.php:470 inc/process.class.php:614
+#: inc/process.class.php:486 inc/process.class.php:647
 msgid "Visible in Request for Central interface"
 msgstr "Visible pour une demande sur l'interface Centrale"
 
-#: inc/process.class.php:476 inc/process.class.php:666
+#: inc/process.class.php:492 inc/process.class.php:699
 msgid "Visible in Change"
 msgstr "Visible dans un Changement"
 
-#: inc/process.class.php:482 inc/process.class.php:671
+#: inc/process.class.php:498 inc/process.class.php:704
 msgid "Visible in Problem"
 msgstr "Visible dans un Problème"
 
-#: inc/process.class.php:519
+#: inc/process.class.php:504
+msgid "Maintenance"
+msgstr "Maintenance"
+
+#: inc/process.class.php:547
 msgctxt "process_type"
 msgid "Classic"
 msgstr "Classique"
 
-#: inc/process.class.php:520
+#: inc/process.class.php:548
 msgctxt "process_type"
 msgid "BPMN"
 msgstr "BPMN"
 
-#: inc/process.class.php:546
+#: inc/process.class.php:574
 msgid "Processes"
 msgstr "Processus"
 
-#: inc/process.class.php:599
+#: inc/process.class.php:627
 msgid "Hide case number and title in task descriptions"
 msgstr "Masquer numéro et titre des cas dans les descriptions des tâches"
 
-#: inc/process.class.php:604
+#: inc/process.class.php:632
 msgid "Insert Task Category comments in Task Description"
-msgstr ""
-"Insérer les commentaires des Catégories de Tâches dans les descriptions des "
-"Tâches"
+msgstr "Insérer les commentaires des Catégories de Tâches dans les descriptions des Tâches"
 
-#: inc/process.class.php:619
+#: inc/process.class.php:652
 msgid "ITIL Category for Self-service interface (left empty to disable)"
-msgstr ""
-"Catégorie ITIL pour l'interface libre-service (laissez vide pour désactiver)"
+msgstr "Catégorie ITIL pour l'interface libre-service (laissez vide pour désactiver)"
 
-#: inc/process.class.php:646
+#: inc/process.class.php:679
 msgid "Type for Self-service interface"
 msgstr "Type de ticket pour l'interface libre-service"
 
-#: inc/process.class.php:676
+#: inc/process.class.php:709
 msgid "Process type (to be changed only if not up-to-date)"
 msgstr "Type de processus (à modifier uniquement si pas à jour)"
 
+#: inc/process.class.php:862
+#, php-format
+#| msgid "ProcessMaker plugin is under maintenance, please retry later, thank you."
+msgid "Process '%s' is under maintenance, please retry later, thank you."
+msgstr "Le processus '%s' est en maintenance, ré-essayez plus tard, merci."
+
 #: inc/process_profile.class.php:26 inc/process_profile.class.php:45
 msgid "Authorizations"
 msgstr "Autorisations"
@@ -516,40 +696,42 @@ msgctxt "errors"
 msgid "Can't create case: no rights for it!"
 msgstr "Impossible de créer le cas : pas de droits pour cela !"
 
-#: inc/processmaker.class.php:984
+#: inc/processmaker.class.php:1012
 msgid "Syncs GLPI users and groups into ProcessMaker."
 msgstr "Synchronisation des utilisateurs GLPI et des groups avec ProcessMaker."
 
-#: inc/processmaker.class.php:986
+#: inc/processmaker.class.php:1014
 msgid "Cleaning of orphan cases."
 msgstr "Nettoyage des cas orphelins."
 
-#: inc/processmaker.class.php:986
+#: inc/processmaker.class.php:1014
 msgid "Number of days to keep orphan cases"
 msgstr "Nombre de jours avant nettoyage des cas orphelins"
 
-#: inc/processmaker.class.php:988
+#: inc/processmaker.class.php:1016
 msgid "To apply task actions between cases."
 msgstr "Pour appliquer des actions de tâches entre cas."
 
-#: inc/processmaker.class.php:1696
+#: inc/processmaker.class.php:1720
 msgid "Case title: "
 msgstr "Titre du cas : "
 
-#: inc/processmaker.class.php:2178
+#: inc/processmaker.class.php:2275
 msgid "A 'Case' is running!"
 msgstr "Un 'Cas' est en cours !"
 
-#: inc/processmaker.class.php:2179
+#: inc/processmaker.class.php:2276
 msgid "You must manage it first (see 'Process - Case' tab)!"
 msgstr "Vous devez d'abord le terminer (voir onglet 'Processus - Cas') !"
 
-#: inc/processmaker.class.php:3038
-msgid ""
-"ProcessMaker plugin is under maintenance, please retry later, thank you."
-msgstr ""
-"Le plugin ProcessMaker est en maintenance, veuillez ré-essayer plus tard, "
-"merci."
+#: inc/processmaker.class.php:2774
+#, php-format
+msgid "Unable to derivate case! Retry in a moment, or ask your administrator.<hr>Error code: %u<br/>Error message: %s<br/>"
+msgstr "Impossible de dériver le cas ! Ré-essayez dans un moment, ou demandez à votre administrateur.<hr>Code d'erreur : %u<br/>Message d'erreur : %s<br/>"
+
+#: inc/processmaker.class.php:3281
+msgid "ProcessMaker plugin is under maintenance, please retry later, thank you."
+msgstr "Le plugin ProcessMaker est en maintenance, veuillez ré-essayer plus tard, merci."
 
 #: inc/profile.class.php:17
 msgid "Process configuration"
@@ -559,36 +741,62 @@ msgstr "Configuration des Processus"
 msgid "Cases"
 msgstr "Cas"
 
+#: inc/profile.class.php:23
+msgid "Ad Hoc user re-assign"
+msgstr "Ré-assignation d'un utilisateur Ad Hoc"
+
 #: inc/task.class.php:29
 msgid "Process case task"
 msgid_plural "Process case tasks"
 msgstr[0] "Tâche d'un cas"
 msgstr[1] "Tâches d'un cas"
 
-#: inc/task.class.php:258
+#: inc/task.class.php:278
 msgid "Sub-case task(s)"
 msgstr "Tache(s) du sous-cas"
 
-#: inc/taskcategory.class.php:21 inc/taskcategory.class.php:31
+#: inc/taskcategory.class.php:24 inc/taskcategory.class.php:116
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process task"
+msgstr "Tâche du processus"
+
+#: inc/taskcategory.class.php:29
+#| msgid "Task List"
+msgid "Task list"
+msgstr "List des tâches"
+
+#: inc/taskcategory.class.php:39
 msgid "Task List"
 msgstr "Liste des tâches"
 
-#: inc/taskcategory.class.php:32
+#: inc/taskcategory.class.php:40 inc/taskcategory.class.php:118
 msgid "Task name"
 msgstr "Nom de la Tâche"
 
-#: inc/taskcategory.class.php:34 inc/taskcategory.class.php:60
+#: inc/taskcategory.class.php:42 inc/taskcategory.class.php:68
+#: inc/taskcategory.class.php:121 inc/taskcategory.class.php:155
 msgid "Start"
 msgstr "Démarrer"
 
-#: inc/taskcategory.class.php:35
+#: inc/taskcategory.class.php:43 inc/taskcategory.class.php:122
 msgid "Task GUID"
 msgstr "GUID de la Tâche"
 
-#: inc/taskcategory.class.php:38 inc/taskcategory.class.php:78
+#: inc/taskcategory.class.php:46 inc/taskcategory.class.php:86
+#: inc/taskcategory.class.php:125 inc/taskcategory.class.php:173
 msgid "Sub-process"
 msgstr "Sous-processus"
 
+#: inc/taskcategory.class.php:117
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process name"
+msgstr "Nom du procesus"
+
+#~ msgid "Delete case"
+#~ msgstr "Delete case"
+
 #~ msgid "Case item"
 #~ msgstr "Case item"
 
diff --git a/locales/source.po b/locales/source.po
index 17ae5a9..ea91229 100644
--- a/locales/source.po
+++ b/locales/source.po
@@ -1,15 +1,15 @@
 msgid ""
 msgstr ""
 "Project-Id-Version: Processmaker plugin 3.3.0\n"
-"POT-Creation-Date: 2018-08-06 14:32+0200\n"
-"PO-Revision-Date: 2018-08-06 14:33+0200\n"
+"POT-Creation-Date: 2020-07-13 09:41+0200\n"
+"PO-Revision-Date: 2020-07-13 11:03+0200\n"
 "Last-Translator: tomolimo\n"
 "Language-Team: en_GB\n"
 "Language: en_GB\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: 8bit\n"
-"X-Generator: Poedit 2.1.1\n"
+"X-Generator: Poedit 2.3.1\n"
 "X-Poedit-Basepath: ..\n"
 "Plural-Forms: nplurals=2; plural=(n != 1);\n"
 "X-Poedit-KeywordsList: ;__:1,2t;_e:1,2t;_x:1c,2,3t;_n:1,2,4t;__s:1,2t;"
@@ -22,239 +22,324 @@ msgstr ""
 "X-Poedit-SearchPath-5: hook.php\n"
 "X-Poedit-SearchPath-6: setup.php\n"
 
-#: ajax/task_users.php:25
+#: ajax/task_users.php:36
 msgid "Re-assign task to"
 msgstr "Re-assign task to"
 
-#: ajax/task_users.php:45
+#: ajax/task_users.php:60 ajax/task_users.php:61 ajax/task_users.php:124
 msgid "Re-assign"
 msgstr "Re-assign"
 
-#: front/case.form.php:35
+#: ajax/task_users.php:110
+#| msgid "Task already assigned to this person!"
+msgid "Task is already assigned to this user or group!"
+msgstr "Task is already assigned to this user or group!"
+
+#: ajax/task_users.php:110 ajax/task_users.php:122
+#| msgid "Re-assign task to"
+msgid "Re-assign task"
+msgstr "Re-assign task"
+
+#: ajax/task_users.php:114 ajax/task_users.php:119
+#| msgid "Claim target task"
+msgid "Un-claim task"
+msgstr "Un-claim task"
+
+#: ajax/task_users.php:115
+msgid ""
+"Please input reason to un-claim<br/>(task will be re-assigned to former "
+"group):"
+msgstr ""
+"Please input reason to un-claim<br/>(task will be re-assigned to former "
+"group):"
+
+#: ajax/task_users.php:116
+msgid "Un-claim"
+msgstr "Un-claim"
+
+#: ajax/task_users.php:119
+msgid "Can\\'t un-assign Task!"
+msgstr "Can\\'t un-assign Task!"
+
+#: ajax/task_users.php:123
+msgid "Please input reason to re-assign:"
+msgstr "Please input reason to re-assign:"
+
+#: ajax/task_users.php:134
+msgid "Send reminder"
+msgstr "Send reminder"
+
+#: front/case.form.php:32
 msgid "Case has been deleted!"
 msgstr "Case has been deleted!"
 
-#: front/case.form.php:37
+#: front/case.form.php:34
 msgid "Unable to delete case!"
 msgstr "Unable to delete case!"
 
-#: front/case.form.php:50
+#: front/case.form.php:46
 msgid "Case has been cancelled!"
 msgstr "Case has been cancelled!"
 
-#: front/case.form.php:52 front/case.form.php:55
+#: front/case.form.php:48 front/case.form.php:51
 msgid "Unable to cancel case!"
 msgstr "Unable to cancel case!"
 
-#: front/case.form.php:76 front/case.form.php:78 inc/case.class.php:1018
+#: front/case.form.php:70 front/case.form.php:72 inc/case.class.php:1310
 msgid "Process cases"
 msgstr "Process cases"
 
-#: front/case.php:5 front/caselink.form.php:27 front/caselink.php:5
-#: front/process.form.php:25 front/process.php:5 inc/caselink.class.php:143
-#: inc/config.class.php:50 inc/config.class.php:354 inc/process.class.php:393
+#: front/case.php:5 front/caselink.form.php:29 front/caselink.php:5
+#: front/process.form.php:27 front/process.php:5 inc/caselink.class.php:157
+#: inc/config.class.php:50 inc/config.class.php:363 inc/process.class.php:409
 #: inc/profile.class.php:52 inc/profile.class.php:83
 msgid "ProcessMaker"
 msgstr "ProcessMaker"
 
-#: front/processmaker.form.php:85
+#: front/processmaker.form.php:80
 msgid "Task re-assigned!"
 msgstr "Task re-assigned!"
 
-#: front/processmaker.form.php:87
+#: front/processmaker.form.php:82
 msgid "Error re-assigning task: "
 msgstr "Error re-assigning task: "
 
-#: front/processmaker.form.php:90
-msgid "Task already assigned to this person!"
-msgstr "Task already assigned to this person!"
+#: front/processmaker.form.php:93
+#| msgid "Task name"
+msgid "Task un-claimed!"
+msgstr "Task un-claimed!"
+
+#: front/processmaker.form.php:95
+msgid ""
+"Can't un-claim task! Verify 'Assignement Rules' in the process definition."
+msgstr ""
+"Can't un-claim task! Verify 'Assignement Rules' in the process definition."
 
 #: front/processmaker.helpdesk.form.php:21
 msgid "Process - Case"
 msgstr "Process - Case"
 
-#: front/processmaker.helpdesk.form.php:24 inc/case.class.php:605
+#: front/processmaker.helpdesk.form.php:24 inc/case.class.php:799
 msgid "Select the process you want to add"
 msgstr "Select the process you want to add"
 
-#: hook.php:31 inc/taskcategory.class.php:98
+#: hook.php:9 inc/taskcategory.class.php:214
 msgid "Synchronize Task List"
 msgstr "Synchronize Task List"
 
-#: hook.php:158 inc/case.class.php:77
+#: hook.php:76 inc/case.class.php:89
 msgid "Case"
 msgstr "Case"
 
-#: hook.php:158 inc/case.class.php:586 inc/case.class.php:1062
+#: hook.php:76 inc/case.class.php:778 inc/case.class.php:1355
 msgid "Status"
 msgstr "Status"
 
-#: inc/case.class.php:23 inc/case.class.php:90 inc/case.class.php:92
+#: inc/case.class.php:25 inc/case.class.php:102 inc/case.class.php:104
 msgid "Process case"
 msgid_plural "Process cases"
 msgstr[0] "Process case"
 msgstr[1] "Process cases"
 
-#: inc/case.class.php:80
+#: inc/case.class.php:92
 msgid "Sub-case"
 msgstr "Sub-case"
 
-#: inc/case.class.php:312
+#: inc/case.class.php:303
+#, php-format
+msgid ""
+"<b>Task un-claimed!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has been "
+"un-assigned from \"%s\" and assigned to \"%s\" group.<br/><b>Reason: </b>%s"
+msgstr ""
+"<b>Task un-claimed!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has been "
+"un-assigned from \"%s\" and assigned to \"%s\" group.<br/><b>Reason: </b>%s"
+
+#: inc/case.class.php:420
+#, php-format
+msgid ""
+"<b>Task re-assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has "
+"been re-assigned from \"%s\" to \"%s\".<br/><b>Reason: </b>%s"
+msgstr ""
+"<b>Task re-assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has "
+"been re-assigned from \"%s\" to \"%s\".<br/><b>Reason: </b>%s"
+
+#: inc/case.class.php:429
+#, php-format
+msgid ""
+"<b>Task assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has been "
+"assigned to \"%s\".<br/><b>Reason: </b>%s"
+msgstr ""
+"<b>Task assigned!</b><br/><b>Case: </b>%s<br/><b>Task: </b>\"%s\" has been "
+"assigned to \"%s\".<br/><b>Reason: </b>%s"
+
+#: inc/case.class.php:510
 msgid "Current task(s) properties"
 msgstr "Current task(s) properties"
 
-#: inc/case.class.php:316 inc/task.class.php:263
+#: inc/case.class.php:514 inc/task.class.php:283
 msgid "Task"
 msgstr "Task"
 
-#: inc/case.class.php:317 inc/task.class.php:264
+#: inc/case.class.php:515 inc/task.class.php:284
 msgid "Task guid"
 msgstr "Task guid"
 
-#: inc/case.class.php:318 inc/task.class.php:265
+#: inc/case.class.php:516 inc/task.class.php:285
 msgid "Current user"
 msgstr "Current user"
 
-#: inc/case.class.php:319 inc/task.class.php:266
+#: inc/case.class.php:517 inc/task.class.php:286
 msgid "Task delegation date"
 msgstr "Task delegation date"
 
-#: inc/case.class.php:341 inc/task.class.php:275
+#: inc/case.class.php:539 inc/task.class.php:295
 msgid "To be claimed"
 msgstr "To be claimed"
 
-#: inc/case.class.php:377
+#: inc/case.class.php:575
 msgid "Sub-case properties"
 msgstr "Sub-case properties"
 
-#: inc/case.class.php:380
+#: inc/case.class.php:578
 msgid "Parent case properties"
 msgstr "Parent case properties"
 
-#: inc/case.class.php:382
+#: inc/case.class.php:580
 msgid "Case properties"
 msgstr "Case properties"
 
-#: inc/case.class.php:387 inc/case.class.php:584 inc/case.class.php:1036
-#: inc/process.class.php:548
+#: inc/case.class.php:585 inc/case.class.php:776 inc/case.class.php:1328
+#: inc/process.class.php:576
 msgid "Process"
 msgstr "Process"
 
-#: inc/case.class.php:388
+#: inc/case.class.php:586 inc/notificationtargetprocessmaker.class.php:64
 msgid "Case title"
 msgstr "Case title"
 
-#: inc/case.class.php:389
+#: inc/case.class.php:587
 msgid "Case number"
 msgstr "Case number"
 
-#: inc/case.class.php:390
+#: inc/case.class.php:588
 msgid "Case status"
 msgstr "Case status"
 
-#: inc/case.class.php:391
+#: inc/case.class.php:589
 msgid "Case guid"
 msgstr "Case guid"
 
-#: inc/case.class.php:392
+#: inc/case.class.php:590
 msgid "Creator"
 msgstr "Creator"
 
-#: inc/case.class.php:393
+#: inc/case.class.php:591 inc/case.class.php:1370
 msgid "Creation date"
 msgstr "Creation date"
 
-#: inc/case.class.php:394
+#: inc/case.class.php:592
 msgid "Last update"
 msgstr "Last update"
 
-#: inc/case.class.php:479
+#: inc/case.class.php:675
 #, php-format
 msgid "Case is linked to a %1s"
 msgstr "Case is linked to a %1s"
 
-#: inc/case.class.php:481
+#: inc/case.class.php:677
 #, php-format
 msgid "Sub-case is linked to a %1s"
 msgstr "Sub-case is linked to a %1s"
 
-#: inc/case.class.php:506
+#: inc/case.class.php:698
 msgid "Case cancellation"
 msgstr "Case cancellation"
 
-#: inc/case.class.php:507
+#: inc/case.class.php:699
 msgid "Cancel case"
 msgstr "Cancel case"
 
-#: inc/case.class.php:511
+#: inc/case.class.php:703
 msgid "Confirm cancellation?"
 msgstr "Confirm cancellation?"
 
-#: inc/case.class.php:511 inc/profile.class.php:23
+#: inc/case.class.php:703 inc/profile.class.php:23
 msgid "Cancel"
 msgstr "Cancel"
 
-#: inc/case.class.php:532
+#: inc/case.class.php:717
 msgid "Case deletion"
 msgstr "Case deletion"
 
-#: inc/case.class.php:533
-msgid "Delete case"
-msgstr "Delete case"
-
-#: inc/case.class.php:585 inc/case.class.php:1029
+#: inc/case.class.php:777 inc/case.class.php:1321
 msgid "Title"
 msgstr "Title"
 
-#: inc/case.class.php:587 inc/case.class.php:1070
+#: inc/case.class.php:779 inc/case.class.php:1362
 msgid "Sub-case of"
 msgstr "Sub-case of"
 
-#: inc/case.class.php:602
+#: inc/case.class.php:796
 msgid "Add a new case"
 msgstr "Add a new case"
 
-#: inc/case.class.php:995
+#: inc/case.class.php:1227
 msgctxt "case_status"
 msgid "Draft"
 msgstr "Draft"
 
-#: inc/case.class.php:996
+#: inc/case.class.php:1228
 msgctxt "case_status"
 msgid "To do"
 msgstr "To do"
 
-#: inc/case.class.php:997
+#: inc/case.class.php:1229
 msgctxt "case_status"
 msgid "Completed"
 msgstr "Completed"
 
-#: inc/case.class.php:998
+#: inc/case.class.php:1230
 msgctxt "case_status"
 msgid "Cancelled"
 msgstr "Cancelled"
 
-#: inc/case.class.php:1022
+#: inc/case.class.php:1314
 msgid "ID"
 msgstr "ID"
 
-#: inc/case.class.php:1049
+#: inc/case.class.php:1335 inc/notificationtargetprocessmaker.class.php:72
+#| msgid "Item entity"
+msgid "Item type"
+msgstr "Item type"
+
+#: inc/case.class.php:1342
 msgid "Item"
 msgstr "Item"
 
-#: inc/case.class.php:1056
+#: inc/case.class.php:1349
 msgid "Item entity"
 msgstr "Item entity"
 
-#: inc/casechangelog.class.php:35
+#: inc/case.class.php:1379
+#| msgid "Last update"
+msgid "Last update date"
+msgstr "Last update date"
+
+#: inc/case.class.php:1392
+#, php-format
+#| msgid "Case status"
+msgid "Case status is '%s'"
+msgstr "Case status is '%s'"
+
+#: inc/casechangelog.class.php:36
 msgid "Change log"
 msgstr "Change log"
 
-#: inc/casedynaform.class.php:80
+#: inc/casedynaform.class.php:83
 msgid "Dynaforms"
 msgstr "Dynaforms"
 
-#: inc/casehistory.class.php:35
+#: inc/casehistory.class.php:36
 msgid "History"
 msgstr "History"
 
@@ -266,43 +351,51 @@ msgstr "Case-links"
 msgid "Case-link"
 msgstr "Case-link"
 
-#: inc/caselink.class.php:75 inc/caselink.class.php:165
+#: inc/caselink.class.php:75
+msgid "Synchronous"
+msgstr "Synchronous"
+
+#: inc/caselink.class.php:80 inc/caselink.class.php:179
 msgid "External data"
 msgstr "External data"
 
-#: inc/caselink.class.php:80 inc/caselink.class.php:171
+#: inc/caselink.class.php:85 inc/caselink.class.php:185
 msgid "Self"
 msgstr "Self"
 
-#: inc/caselink.class.php:85 inc/caselink.class.php:189
+#: inc/caselink.class.php:90 inc/caselink.class.php:203
 msgid "Source task GUID"
 msgstr "Source task GUID"
 
-#: inc/caselink.class.php:93 inc/caselink.class.php:195
+#: inc/caselink.class.php:98 inc/caselink.class.php:209
 msgid "Target task GUID"
 msgstr "Target task GUID"
 
-#: inc/caselink.class.php:101 inc/caselink.class.php:207
+#: inc/caselink.class.php:106 inc/caselink.class.php:221
 msgid "Target process GUID"
 msgstr "Target process GUID"
 
-#: inc/caselink.class.php:110 inc/caselink.class.php:201
+#: inc/caselink.class.php:115 inc/caselink.class.php:215
 msgid "Target dynaform GUID"
 msgstr "Target dynaform GUID"
 
-#: inc/caselink.class.php:115 inc/caselink.class.php:213
+#: inc/caselink.class.php:120 inc/caselink.class.php:227
 msgid "Source condition"
 msgstr "Source condition"
 
-#: inc/caselink.class.php:121 inc/caselink.class.php:177
+#: inc/caselink.class.php:126 inc/caselink.class.php:191
 msgid "Claim target task"
 msgstr "Claim target task"
 
-#: inc/caselink.class.php:126 inc/caselink.class.php:183
+#: inc/caselink.class.php:136
+msgid "Impersonate target task user"
+msgstr "Impersonate target task user"
+
+#: inc/caselink.class.php:141 inc/caselink.class.php:197
 msgid "External application JSON config"
 msgstr "External application JSON config"
 
-#: inc/casemap.class.php:43
+#: inc/casemap.class.php:44
 msgid "Map"
 msgstr "Map"
 
@@ -311,187 +404,303 @@ msgid "ProcessMaker setup"
 msgstr "ProcessMaker setup"
 
 #: inc/config.class.php:159
-msgid "Server URL (must be in same domain than GLPI)"
-msgstr "Server URL (must be in same domain than GLPI)"
+#| msgid "Server URL (must be in same domain than GLPI)"
+msgid ""
+"Server URL (must be in same domain than GLPI, if GLPI is using HTTPS, PM "
+"server must also use HTTPS)"
+msgstr ""
+"Server URL (must be in same domain than GLPI, if GLPI is using HTTPS, PM "
+"server must also use HTTPS)"
 
-#: inc/config.class.php:164
+#: inc/config.class.php:163
 msgid "Common domain with GLPI"
 msgstr "Common domain with GLPI"
 
-#: inc/config.class.php:193
+#: inc/config.class.php:192
 msgid "None!"
 msgstr "None!"
 
-#: inc/config.class.php:202
+#: inc/config.class.php:201
+msgid "Verify SSL certificate"
+msgstr "Verify SSL certificate"
+
+#: inc/config.class.php:206
 msgid "Workspace Name"
 msgstr "Workspace Name"
 
-#: inc/config.class.php:207
+#: inc/config.class.php:211
 msgid "Server administrator name"
 msgstr "Server administrator name"
 
-#: inc/config.class.php:212
+#: inc/config.class.php:216
 msgid "Server administrator password"
 msgstr "Server administrator password"
 
-#: inc/config.class.php:218 inc/config.class.php:258
+#: inc/config.class.php:222 inc/config.class.php:262
 msgid "Connection status"
 msgstr "Connection status"
 
-#: inc/config.class.php:234
+#: inc/config.class.php:238
 msgid "SQL server setup"
 msgstr "SQL server setup"
 
-#: inc/config.class.php:237
+#: inc/config.class.php:241
 msgid "SQL server (MariaDB or MySQL)"
 msgstr "SQL server (MariaDB or MySQL)"
 
-#: inc/config.class.php:242
+#: inc/config.class.php:246
 msgid "Database name"
 msgstr "Database name"
 
-#: inc/config.class.php:247
+#: inc/config.class.php:251
 msgid "SQL user"
 msgstr "SQL user"
 
-#: inc/config.class.php:252
+#: inc/config.class.php:256
 msgid "SQL password"
 msgstr "SQL password"
 
-#: inc/config.class.php:269
+#: inc/config.class.php:273
 msgid "Theme Name"
 msgstr "Theme Name"
 
-#: inc/config.class.php:275
+#: inc/config.class.php:279
 msgid "Main Task Category (edit to change name)"
 msgstr "Main Task Category (edit to change name)"
 
-#: inc/config.class.php:282
+#: inc/config.class.php:286
 msgid "Task Writer (edit to change name)"
 msgstr "Task Writer (edit to change name)"
 
-#: inc/config.class.php:302
+#: inc/config.class.php:306
 msgid "Group in ProcessMaker which will contain all GLPI users"
 msgstr "Group in ProcessMaker which will contain all GLPI users"
 
-#: inc/config.class.php:331
+#: inc/config.class.php:321 inc/process.class.php:510 inc/process.class.php:637
+msgid "Max cases per item (0=unlimited)"
+msgstr "Max cases per item (0=unlimited)"
+
+#: inc/config.class.php:340
 msgid "Processmaker system information"
 msgstr "Processmaker system information"
 
-#: inc/config.class.php:334 inc/config.class.php:344
+#: inc/config.class.php:343 inc/config.class.php:353
 msgid "Version"
 msgstr "Version"
 
-#: inc/config.class.php:335
+#: inc/config.class.php:344
 msgid "Web server"
 msgstr "Web server"
 
-#: inc/config.class.php:336
+#: inc/config.class.php:345
 msgid "Server name"
 msgstr "Server name"
 
-#: inc/config.class.php:337
+#: inc/config.class.php:346
 msgid "PHP version"
 msgstr "PHP version"
 
-#: inc/config.class.php:338
+#: inc/config.class.php:347
 msgid "DB version"
 msgstr "DB version"
 
-#: inc/config.class.php:339
+#: inc/config.class.php:348
 msgid "DB server IP"
 msgstr "DB server IP"
 
-#: inc/config.class.php:340
+#: inc/config.class.php:349
 msgid "DB name"
 msgstr "DB name"
 
-#: inc/config.class.php:341
+#: inc/config.class.php:350
 msgid "User browser"
 msgstr "User browser"
 
-#: inc/config.class.php:342
+#: inc/config.class.php:351
 msgid "User IP"
 msgstr "User IP"
 
-#: inc/config.class.php:344
+#: inc/config.class.php:353
 msgid "Not yet!"
 msgstr "Not yet!"
 
-#: inc/process.class.php:350
+#: inc/notificationtargetcase.class.php:26
+msgid "Send email"
+msgstr "Send email"
+
+#: inc/notificationtargetcase.class.php:37
+msgid "eMail recipients"
+msgstr "eMail recipients"
+
+#: inc/notificationtargetprocessmaker.class.php:60
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process category"
+msgstr "Process category"
+
+#: inc/notificationtargetprocessmaker.class.php:61
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process category id"
+msgstr "Process category id"
+
+#: inc/notificationtargetprocessmaker.class.php:62
+#| msgid "Process case task"
+#| msgid_plural "Process case tasks"
+msgid "Process category comment"
+msgstr "Process category comment"
+
+#: inc/notificationtargetprocessmaker.class.php:63
+#| msgid "Case guid"
+msgid "Case id"
+msgstr "Case id"
+
+#: inc/notificationtargetprocessmaker.class.php:65
+#| msgid "Case deletion"
+msgid "Case description"
+msgstr "Case description"
+
+#: inc/notificationtargetprocessmaker.class.php:67
+msgid "Case variable 'XXX'"
+msgstr "Case variable 'XXX'"
+
+#: inc/notificationtargetprocessmaker.class.php:68
+msgid "List of values in 'YYY' array"
+msgstr "List of values in 'YYY' array"
+
+#: inc/notificationtargetprocessmaker.class.php:69
+msgid "Number of rows in 'YYY' array"
+msgstr "Number of rows in 'YYY' array"
+
+#: inc/notificationtargetprocessmaker.class.php:70
+msgid "Value for colname in 'YYY' array"
+msgstr "Value for colname in 'YYY' array"
+
+#: inc/notificationtargetprocessmaker.class.php:71
+msgid "Value for key in 'ZZZ' assoc array (1-dimension array)"
+msgstr "Value for key in 'ZZZ' assoc array (1-dimension array)"
+
+#: inc/notificationtargetprocessmaker.class.php:73
+#| msgid "Item"
+msgid "Item id"
+msgstr "Item id"
+
+#: inc/notificationtargetprocessmaker.class.php:74
+#| msgid "Item"
+msgid "Item URL"
+msgstr "Item URL"
+
+#: inc/notificationtargetprocessmaker.class.php:75
+#| msgid "Item entity"
+msgid "Item title"
+msgstr "Item title"
+
+#: inc/notificationtargetprocessmaker.class.php:83
+msgid "XXX is to be replaced by any case variable names"
+msgstr "XXX is to be replaced by any case variable names"
+
+#: inc/notificationtargetprocessmaker.class.php:86
+msgid "YYY is to be replaced by any array variables"
+msgstr "YYY is to be replaced by any array variables"
+
+#: inc/notificationtargetprocessmaker.class.php:90
+msgid ""
+"ZZZ is to be replaced by any assoc array variables (1-dimension array with "
+"key/value pairs)"
+msgstr ""
+"ZZZ is to be replaced by any assoc array variables (1-dimension array with "
+"key/value pairs)"
+
+#: inc/notificationtargettask.class.php:195
+#| msgid "Task delegation date"
+msgid "Task action"
+msgstr "Task action"
+
+#: inc/process.class.php:366
 msgid "Synchronize Process List"
 msgstr "Synchronize Process List"
 
-#: inc/process.class.php:427 inc/process.class.php:589
+#: inc/process.class.php:443 inc/process.class.php:617
 msgid "Process GUID"
 msgstr "Process GUID"
 
-#: inc/process.class.php:433
+#: inc/process.class.php:449
 msgid "Process type"
 msgstr "Process type"
 
-#: inc/process.class.php:439
+#: inc/process.class.php:455
 msgid "Hide case num. & title"
 msgstr "Hide case num. & title"
 
-#: inc/process.class.php:445
+#: inc/process.class.php:461
 msgid "Insert Task Category"
 msgstr "Insert Task Category"
 
-#: inc/process.class.php:457
+#: inc/process.class.php:473
 msgid "Ticket type (self-service)"
 msgstr "Ticket type (self-service)"
 
-#: inc/process.class.php:464 inc/process.class.php:609
+#: inc/process.class.php:480 inc/process.class.php:642
 msgid "Visible in Incident for Central interface"
 msgstr "Visible in Incident for Central interface"
 
-#: inc/process.class.php:470 inc/process.class.php:614
+#: inc/process.class.php:486 inc/process.class.php:647
 msgid "Visible in Request for Central interface"
 msgstr "Visible in Request for Central interface"
 
-#: inc/process.class.php:476 inc/process.class.php:666
+#: inc/process.class.php:492 inc/process.class.php:699
 msgid "Visible in Change"
 msgstr "Visible in Change"
 
-#: inc/process.class.php:482 inc/process.class.php:671
+#: inc/process.class.php:498 inc/process.class.php:704
 msgid "Visible in Problem"
 msgstr "Visible in Problem"
 
-#: inc/process.class.php:519
+#: inc/process.class.php:504
+msgid "Maintenance"
+msgstr "Maintenance"
+
+#: inc/process.class.php:547
 msgctxt "process_type"
 msgid "Classic"
 msgstr "Classic"
 
-#: inc/process.class.php:520
+#: inc/process.class.php:548
 msgctxt "process_type"
 msgid "BPMN"
 msgstr "BPMN"
 
-#: inc/process.class.php:546
+#: inc/process.class.php:574
 msgid "Processes"
 msgstr "Processes"
 
-#: inc/process.class.php:599
+#: inc/process.class.php:627
 msgid "Hide case number and title in task descriptions"
 msgstr "Hide case number and title in task descriptions"
 
-#: inc/process.class.php:604
+#: inc/process.class.php:632
 msgid "Insert Task Category comments in Task Description"
 msgstr "Insert Task Category comments in Task Description"
 
-#: inc/process.class.php:619
+#: inc/process.class.php:652
 msgid "ITIL Category for Self-service interface (left empty to disable)"
 msgstr "ITIL Category for Self-service interface (left empty to disable)"
 
-#: inc/process.class.php:646
+#: inc/process.class.php:679
 msgid "Type for Self-service interface"
 msgstr "Type for Self-service interface"
 
-#: inc/process.class.php:676
+#: inc/process.class.php:709
 msgid "Process type (to be changed only if not up-to-date)"
 msgstr "Process type (to be changed only if not up-to-date)"
 
+#: inc/process.class.php:862
+#, php-format
+#| msgid ""
+#| "ProcessMaker plugin is under maintenance, please retry later, thank you."
+msgid "Process '%s' is under maintenance, please retry later, thank you."
+msgstr "Process '%s' is under maintenance, please retry later, thank you."
+
 #: inc/process_profile.class.php:26 inc/process_profile.class.php:45
 msgid "Authorizations"
 msgstr "Authorizations"
@@ -510,35 +719,44 @@ msgctxt "errors"
 msgid "Can't create case: no rights for it!"
 msgstr "Can't create case: no rights for it!"
 
-#: inc/processmaker.class.php:984
+#: inc/processmaker.class.php:1012
 msgid "Syncs GLPI users and groups into ProcessMaker."
 msgstr "Syncs GLPI users and groups into ProcessMaker."
 
-#: inc/processmaker.class.php:986
+#: inc/processmaker.class.php:1014
 msgid "Cleaning of orphan cases."
 msgstr "Cleaning of orphan cases."
 
-#: inc/processmaker.class.php:986
+#: inc/processmaker.class.php:1014
 msgid "Number of days to keep orphan cases"
 msgstr "Number of days to keep orphan cases"
 
-#: inc/processmaker.class.php:988
+#: inc/processmaker.class.php:1016
 msgid "To apply task actions between cases."
 msgstr "To apply task actions between cases."
 
-#: inc/processmaker.class.php:1696
+#: inc/processmaker.class.php:1720
 msgid "Case title: "
 msgstr "Case title: "
 
-#: inc/processmaker.class.php:2178
+#: inc/processmaker.class.php:2275
 msgid "A 'Case' is running!"
 msgstr "A 'Case' is running!"
 
-#: inc/processmaker.class.php:2179
+#: inc/processmaker.class.php:2276
 msgid "You must manage it first (see 'Process - Case' tab)!"
 msgstr "You must manage it first (see 'Process - Case' tab)!"
 
-#: inc/processmaker.class.php:3038
+#: inc/processmaker.class.php:2774
+#, php-format
+msgid ""
+"Unable to derivate case! Retry in a moment, or ask your administrator."
+"<hr>Error code: %u<br/>Error message: %s<br/>"
+msgstr ""
+"Unable to derivate case! Retry in a moment, or ask your administrator."
+"<hr>Error code: %u<br/>Error message: %s<br/>"
+
+#: inc/processmaker.class.php:3281
 msgid ""
 "ProcessMaker plugin is under maintenance, please retry later, thank you."
 msgstr ""
@@ -552,36 +770,62 @@ msgstr "Process configuration"
 msgid "Cases"
 msgstr "Cases"
 
+#: inc/profile.class.php:23
+msgid "Ad Hoc user re-assign"
+msgstr "Ad Hoc user re-assign"
+
 #: inc/task.class.php:29
 msgid "Process case task"
 msgid_plural "Process case tasks"
 msgstr[0] "Process case task"
 msgstr[1] "Process case tasks"
 
-#: inc/task.class.php:258
+#: inc/task.class.php:278
 msgid "Sub-case task(s)"
 msgstr "Sub-case task(s)"
 
-#: inc/taskcategory.class.php:21 inc/taskcategory.class.php:31
+#: inc/taskcategory.class.php:24 inc/taskcategory.class.php:116
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process task"
+msgstr "Process task"
+
+#: inc/taskcategory.class.php:29
+#| msgid "Task List"
+msgid "Task list"
+msgstr "Task list"
+
+#: inc/taskcategory.class.php:39
 msgid "Task List"
 msgstr "Task List"
 
-#: inc/taskcategory.class.php:32
+#: inc/taskcategory.class.php:40 inc/taskcategory.class.php:118
 msgid "Task name"
 msgstr "Task name"
 
-#: inc/taskcategory.class.php:34 inc/taskcategory.class.php:60
+#: inc/taskcategory.class.php:42 inc/taskcategory.class.php:68
+#: inc/taskcategory.class.php:121 inc/taskcategory.class.php:155
 msgid "Start"
 msgstr "Start"
 
-#: inc/taskcategory.class.php:35
+#: inc/taskcategory.class.php:43 inc/taskcategory.class.php:122
 msgid "Task GUID"
 msgstr "Task GUID"
 
-#: inc/taskcategory.class.php:38 inc/taskcategory.class.php:78
+#: inc/taskcategory.class.php:46 inc/taskcategory.class.php:86
+#: inc/taskcategory.class.php:125 inc/taskcategory.class.php:173
 msgid "Sub-process"
 msgstr "Sub-process"
 
+#: inc/taskcategory.class.php:117
+#| msgid "Process case"
+#| msgid_plural "Process cases"
+msgid "Process name"
+msgstr "Process name"
+
+#~ msgid "Delete case"
+#~ msgstr "Delete case"
+
 #~ msgid "Case item"
 #~ msgstr "Case item"
 
diff --git a/pics/small-under_maintenance.png b/pics/small-under_maintenance.png
new file mode 100644
index 0000000..0f4749a
Binary files /dev/null and b/pics/small-under_maintenance.png differ
diff --git a/pics/verysmall-under_maintenance.png b/pics/verysmall-under_maintenance.png
new file mode 100644
index 0000000..b659749
Binary files /dev/null and b/pics/verysmall-under_maintenance.png differ
diff --git a/processmaker.xml b/processmaker.xml
index 607189d..75a951b 100644
--- a/processmaker.xml
+++ b/processmaker.xml
@@ -27,7 +27,7 @@
        <compatibility>9.1</compatibility>
      </version>
      <version>
-       <num>3.4.5</num>
+       <num>3.4.26</num>
        <compatibility>9.2</compatibility>
      </version>
    </versions>
diff --git a/setup.php b/setup.php
index f894ae2..d451dba 100644
--- a/setup.php
+++ b/setup.php
@@ -1,8 +1,11 @@
 <?php
 
+define('PROCESSMAKER_VERSION', '3.4.26');
+
 // used for case cancellation
 define("CANCEL", 256);
-define('PROCESSMAKER_VERSION', '3.4.5');
+// used for ad-hoc user re-assign
+define("ADHOC_REASSIGN", 512);
 
 // Init the hooks of the plugins -Needed
 function plugin_init_processmaker() {
@@ -15,9 +18,11 @@ function plugin_init_processmaker() {
 
    Plugin::registerClass('PluginProcessmakerProcessmaker');
 
-   Plugin::registerClass('PluginProcessmakerCase', ['addtabon' => $objects]);
+   Plugin::registerClass('PluginProcessmakerCase', ['addtabon' => $objects, 'notificationtemplates_types'  => true]);
+
+   Plugin::registerClass('PluginProcessmakerTask', ['notificationtemplates_types'  => true]);
 
-   Plugin::registerClass('PluginProcessmakerTaskCategory');
+   Plugin::registerClass('PluginProcessmakerTaskCategory', ['addtabon' => 'TaskCategory']);
 
    if (Session::haveRightsOr("config", [READ, UPDATE])) {
       Plugin::registerClass('PluginProcessmakerConfig', ['addtabon' => 'Config']);
@@ -45,8 +50,13 @@ function plugin_init_processmaker() {
 
    // Display a menu entry ?
    if (Session::haveRightsOr('plugin_processmaker_config', [READ, UPDATE])) {
-      // tools and helpdesk
-      $PLUGIN_HOOKS['menu_toadd']['processmaker'] = ['tools' => 'PluginProcessmakerMenu', 'helpdesk' => 'PluginProcessmakerCase'];
+      // tools
+      $PLUGIN_HOOKS['menu_toadd']['processmaker']['tools'] = 'PluginProcessmakerMenu';
+   }
+
+   if (Session::haveRightsOr('plugin_processmaker_case', [READ, UPDATE])) {
+      // helpdesk
+      $PLUGIN_HOOKS['menu_toadd']['processmaker']['helpdesk'] = 'PluginProcessmakerCase';
    }
 
    Plugin::registerClass('PluginProcessmakerProcess', [ 'massiveaction_nodelete_types' => true] );
@@ -63,7 +73,8 @@ function plugin_init_processmaker() {
    }
    $PLUGIN_HOOKS['pre_item_update']['processmaker'] = $hooks;
 
-   $hooks = ['TicketSatisfaction' => 'plugin_item_update_processmaker_satisfaction'];
+   $hooks = ['TicketSatisfaction' => 'plugin_item_update_processmaker_satisfaction',
+             'User'               => 'plugin_item_update_processmaker_user'];
    foreach ($objects as $obj) {
       $hooks[$obj.'Task'] = 'plugin_item_update_processmaker_tasks';
    }
@@ -83,7 +94,7 @@ function plugin_init_processmaker() {
 
    $hooks = [];
    foreach ($objects as $obj) {
-      $hooks["PluginPdf'.$obj.'Task"] = ['PluginProcessmakerProcessmaker', 'plugin_item_get_pdfdata_processmaker'];
+      $hooks["PluginPdf".$obj."Task"] = ['PluginProcessmakerProcessmaker', 'plugin_item_get_pdfdata_processmaker'];
    }
    $PLUGIN_HOOKS['item_get_pdfdatas']['processmaker'] = $hooks;
 
@@ -99,27 +110,29 @@ function plugin_init_processmaker() {
    //}
    //$PLUGIN_HOOKS['item_purge']['processmaker'] = $hooks;
 
+
+   // Javascript
    $plugin = new Plugin();
    if ($plugin->isActivated('processmaker')
         && Session::getLoginUserID() ) {
-      
+
       $url      = explode("/", $_SERVER['PHP_SELF']);
       $pageName = explode("?", array_pop($url));
       switch ($pageName[0]) {
          case "tracking.injector.php":
          case "helpdesk.public.php":
-            $PLUGIN_HOOKS['add_javascript']['processmaker'][] = "js/helpdesk.public.js.php";
+            $PLUGIN_HOOKS['add_javascript']['processmaker'] = "js/helpdesk.public.js.php";
             break;
          case "planning.php":
-            $PLUGIN_HOOKS['add_javascript']['processmaker'][] = "js/planning.js";
+            $PLUGIN_HOOKS['add_javascript']['processmaker'] = "js/planning.js";
             break;
          case "central.php":
-             $PLUGIN_HOOKS['add_javascript']['processmaker'][] = "js/central.js";
+             $PLUGIN_HOOKS['add_javascript']['processmaker'] = "js/central.js";
              break;
          case "case.form.php":
          case "processmaker.helpdesk.form.php" :
-             $PLUGIN_HOOKS['add_javascript']['processmaker'] = ["js/domain.js.php"];
-             break;
+            //$PLUGIN_HOOKS['add_javascript']['processmaker'] = "js/domain.js.php";
+            break;
       }
    }